Heather Franklin
Reisterstown, MD 21136
Phone: 410-***-****
E mail: *******@*****.***
E DUCATION
M ay 2005: Bachelor's Degree, Business Administration
V illa Julie College. Cumulative G.P.A. 3.080
STRENGTH SKIL LS
Self-starter, creative thinker, innovative planner, task master, and independent worker.
RELAVANT COURSES
P rincipals of Marketing, Principals of Management, Market Research, Negotiations and
Sales, and Report and Technical Writing.
PROJECTS
A M arket Research report was conducted to identify and analyze the type of fans and non-
fans of the Baltimore Orioles so that the Orioles Management could determine how to
market the Orioles Baseball Team.
A Report and Technical writ ing feasibili ty analysis was conducted to assess the feasibili ty
of Victoria's Secret adding a Full-Figure Bra selection to its stores.
E MPLOYMENT
M arch 2007-Present: Travelers Insurance Claims Adjuster
December 2005-December 2006: Long and Foster Real Estate Agent.
January 2005-July 2005: Sales Associate, Betsy Robinson's Bridal.
COMPUTER SKIL LS
M icrosoft Word, Power Point, Excel, Access, and the Internet.