Customer Service Assistant
Resume:
Andrea P. Muniz
Newark, CA ***60
Home 510-***-****
Objective
Obtain a position that compliments my skills and experience in medical
office management that offers stable employment with opportunities for
growth.
Employment
2002-2004 East Bay Medical Oncology San Leandro,CA
Front/Back Office Assistant
* Assisted with direct patient care, health record research, related
tasks, including preparing pre-examination sessions and taking vital
signs.
* Scheduled and monitored patient appointments.
* Responsible for daily cash reconciliation.
* Posted DR. and RN'S daily schedules.
* Ability to maintain quality,safety, and or infection control
standards.
2000-2002 Smile Now Family Dentistry Fremont,ca
Dental Assistant
* Provided chairside assistance to DR. and Hygienist
* Developed and processed dental radiographs.
* Assisted in the monitoring and maintenance of radiation safety
procedures and protocols.
* Scheduled appointments and obtained prior authorizations from
insurance.
* Ordered and maintained inventory of dental supplies.
1998-2000 VM Services Newark,CA
* Answered multi phone line system and distributed general information to
the public.
* Created informational spread sheets for office staff.
* Assisted HR Director in time keeping, file management and updated
company procedures.
* Organized and prepared management for large presentations for potential
clients.
1995-1998 Fremont Ford Newark,CA
Customer Service Rep. /Cashier
* Conducted over phone customer satisfaction surveys.
* Scheduled general maintenance service appointments.
* Cashier for parts and service department.
* Maintained payroll records.
* Disbursement of pay checks.
Education
1995-1998
* Western Career College (Dental Assistant Certification)
* Valley Dental (Radiograph License)
* High School Diploma (Newark Memorial)
Personal Comments
I am very focused with good organizational skills. Capable, self-
motivated and work very well alone or in a team environment.
Contact this candidate