Project Manager Engineer

Donal B. McAdam

** ********* **

Holbrook, NY 11741

Home Phone: 631-472-

3151

Cell Phone: 631 258

2023

Email :

*********@*******.***

PROFESSIONAL EXPERIENCE

Citibank 1977-2009

Project Manager: 2006-2009

Technical Projects for Citibank within the United States:

New Sites builds: Worked with Reality Services, Communications vendors,

Electrical vendors and Technology Staff to ensure timelines were met for

installation of PC, Servers, T1 lines, Phones and ATM's. I attended regular

meetings with vendors, clients, stakeholders and Upper Management. I made

weekly updates using Microsoft Access and Microsoft PowerPoint.

T1 Circuit Upgrade in 1000 sites across the United States: Upgraded the

T1 network within all of our branches from fractional T1 lines to Full T1

lines and reduced the monthly costs. I Met with IT staff, AT&T, and our

field service team on weekly and some on a daily basis to insure T1

circuits were installed by vendors, I handled any facilities issues with

circuits, Scheduled Testing of circuits as well as cutover of circuits

with a non impact to branch environment. I made weekly updates to vendors,

clients, Stakeholders and upper management.

Smaller Projects: Assisted with installations of computers, laptops and

LAN and Phone connections for new users and users who moved from one site

to another.

Technical Manager - Mergers and Acquisitions: 2003-2006

I managed mergers and acquisitions of 300 branches in California,

100 branches in Texas and 16 branches in Puerto Rico. Responsibilities

included site surveys of all sites, installation of new data and phone

lines, Installation of new servers, Dell desktops and peripherals as well

as Interfacing with clients and corporate realty services. I managed a

team of 12 field engineers throughout conversions as well as another 20 to

30 resources during conversion weekends. I oversaw all travel arrangements

for staff and resources. It was my responsibility for updating Clients,

Upper management and stakeholders via reports and regular meetings.

Technical Manager - Field Services - New York Metro area 1999-2003

I managed a group a field engineers throughout New York, Long Island

and New Jersey. They were responsible for repairing and maintaining all

computer systems in Citibank branches including Dell Servers, Dell

Desktops, Lexmark Peripherals and Diebold, NCR and Citibank ATM's. Dell

Certified Technician Optiplex Desktops 1/28/2002.

Senior Field Engineer - 1996-1999

I was responsible for Implementation of major projects, aiding field

techs on difficult problems and responding to high priority Troubles. I

Was available 24 hrs a day 7 days a week if they needed me.

Field Engineer -1977-1996

Responsible for daily Maintenance, troubleshooting and repair of all

Citibank Computer systems, ATM's, ATM alarm and Networks within the

Branches.

HAZELTINE Corp. 1973-1977

Responsibilities included troubleshooting to chip and component level with

schematics and repairing of video terminals, PC boards and power supplies

on an assembly line.

EDUCATION

2009- Present Phoenix University

Working toward my degree for Business Administration

1993-1994 Suffolk Community College

Courses: Computer Information Systems

-Visual Basics, COBOL,

Advanced COBOL, Oral Communications

1973 Sylvania Technical School, Hempstead, NY

Course: Digital Computer Technology

1969-1972 West Islip High School

Citibank Training

Total Systems Education, LTD (Stony Brook University / Project Management

Institute) Project Planning and Control 2008

Dell

Dell Certified Technician Optiplex

Desktops 1/28/2002

American Research Group

Hands on training TCP/IP course 5/1995

Hands on Internetworking with TCP/IP course 5/1995

Cisco Installation & Maintenance Course 11/1995

Diebold

MDS Class ATM repair and Maintenance

Citibank internal classes

Project Management 9/24/2004

Managing Remote Teams 7/7/2004

Cisco Router Installation & Maintenance 11/1995

TCP/IP Internetworking & Troubleshooting 5/1995

Microsoft Access 11/1995

T1/T3 Sonet Networking 9/1994

PC Theory and Repair 12/1994

IBM 3270 Information Systems 7/1992

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