Manager Assistant

* ** * * * L E G AT E T E R R AC E • D E LT O N A, F L • 3 2 7 2 5

( 9 0 4 ) 3 0 4 7 1 0 6 • M L M C P H E R S O N @ A T T . B L A C K B E R R Y. N E T

MICHAEL MCPHERSON

OBJECTIVE

To obtain a position at a company that will utilize my academic coursework, work

experience and communication skills to reach company goals, and provides an opportunity

for career and personal growth.

WORK EXPERIENCE

December 2007 Present Cantina Laredo, CRO Jacksonville, FL

Assistant Manager, Bartender, Server

Ÿ Supervised restaurant operations and facilitated positive team and guest

experience

Ÿ Systematized and established workplace functionality procedures

Ÿ Communicated pertinent product knowledge and delivered on guest requests

Ÿ Addressed guest and teammate concerns and presented solutions

January 2006 December 2007 Smokey Bones, Darden Restaurants Jacksonville, FL

Bartender, Server

Ÿ Suggestively sold specific feature items and guided guests to a positive

experience

Ÿ Communicated pertinent product knowledge and delivered guest requests

December 2004 December 2006 Towne Park Ltd. Orlando, FL

Guest Service Associate

Ÿ Assisted guests with their visiting needs

Ÿ Informed guest of knowledge that would enhance their experience

Ÿ Categorized and sorted guest belongings for increased ease of use

EDUCATION

Graduated: December 11, 2009 University of North Florida Jacksonville, FL

Major: Biology/Pre Chiropractic

Minor: Public Health

Ÿ Major GPA: 3.14/4.0

HONORS AND ACTIVITIES

National Dean’s List Fall 2004

Ÿ

Florida Bright Futures Scholarship

Ÿ

Employee of the year, Towne Park Ltd. 2005

Ÿ

BASL Jax Force Soccer Club Team Manager & Captain

Ÿ

SKILLS

Extra Relevant Courses: Public Speaking,, U.S. Healthcare Systems, Health Education,

Spanish I & II, Business Law

Computer Skills: Microsoft Excel, Microsoft Word, PowerPoint, Technical Skills, 50 WPM

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