Manager Revenue Cycle

stephen ferrier

********@***.***

**** ********* *****: 248-

***-****

Troy, Michigan 48098

Cell: 248-***-****

HEALTHCARE REVENUE CYCLE EXECUTIVE

A senior level healthcare executive with extensive provider experience.

Strong background in all aspects of the revenue cycle. As member of

hospital management team, successful track record in process improvement,

contract negotiation, cost containment, budget analysis, and strategy

planning.

. Experienced revenue cycle professional with significant hospital and

multi hospital system experience. Performance focus is upon process

optimization and delivering results. Recognized for approaching and

resolving critical issues, reducing costs, cultivating positive

relationships, finding and developing growth opportunities. Excellent

track record in developing improved quality, meeting organizational

goals and targets, and promoting staff development.

. Managed labor and cost ratios to meet budgeted expectations while

improving metrics. Oversight of Patient Access, Health

Information Services, and Patient Financial Services as well as

responsibility for the internal and external Collection process.

. Proven ability to effectively interact with all levels of management

and physicians. Strong strategic planning, quantitative, conceptual,

and entrepreneurial skills in identifying and implementing new

opportunities that support the achievement of the organization's

strategic goals and vision. Adept at executing and enhancing

systems/processes and operational excellence initiatives while

enhancing performance, improving quality, reducing costs, and

generating sustainable revenue gains.

CAREER HISTORY

WILLIAM BEAUMONT HOSPITAL Royal Oak/Troy, MI 1976-2010

Regional 1,700 bed healthcare provider that includes three hospitals,

medical centers, nursing homes, rehabilitation facilities, hospice, and

durable medical equipment. Ranked in numerous categories on the 2008 Best

Hospitals Lists.

Revenue Cycle Director (2004-2010)

. Responsible for the Corporate Business Office(Patient Access, HIM,

PFS). Led staff of 250 FTE's handling insurance verification,

coding, payment verification, denial management, and cash collection

for $600 million of accounts receivable.

. Developed, presented, and implemented joint venture collection agency

proposal that reduced collection costs by 35% or $400,000 per year.

. Coordinated with CIO the selection, development and implementation

of a new revenue cycle system (EPIC) that eliminated 10 individual

systems.

. Through use of Six Sigma process, reduced accounts receivable days

from 90 to 43 and DNFB to 10 days with a positive cash flow impact

of $47 million

. Negotiated vendor contract for billing follow up and collection of

small balance insurance accounts enabling staff to focus on larger

balance accounts increasing cash flow. Result was decrease in non-

Medicaid payer a/r over 90 days to 8%.

. Coordinated POS cash collection project which resulted in 10 fold

increase in cash.

. Developed tiered self pay collection process and placement criteria

which reduced pre-collection costs by 50% or $125,000 per year.

Corporate Controller/Director CBO (1995-2004)

. Direct responsibility for Corporate over sight of divisional financial

statement consolidation, analysis, and presentation to Corporate CFO.

Also, coordinated the annual budget preparation, analysis, and review.

. Developed 3 tiered agency bad debt placement processes that resulted in

greater collections at a reduced cost.

. Negotiated contract with Medicaid application vendor that reduced

annual costs by $100,000

. Re-negotiated bad debt agency contract fees which reduced costs by

$150,000

. Coordinated annual analysis and identification of 3-10% cost reduction

efforts required to realize net income targets.

. Worked with divisional Accounting departments to reduce monthly close

time line by 30%

. Developed analytical reports critical to monitoring shifts in payer mix

and payment ratios and their impact on net income

. Coordinated IT resource requirements to maintain system revisions

required to address on-going changes in payer billing regulations.

Hospital Controller (1989-1995)

. Responsible for the finances of 929 bed Royal Oak hospital, 7 related

divisions, $1 billion revenue, $500 million expense, and $66 million

capital, long range cash forecast and maximizing reimbursement with

third party payers. Administrative responsibility for admissions,

utilization review, discharge planning, and medical records.

. Worked with various levels of management to propose, gain Board

approval, and monitor expenditures for $217 million expansion program

on time and within budget.

. To improve accuracy of records and reduce costs of processing assisted

in corporate wide selection and implementation of automated time and

attendance system.

. Managed expense and revenue budgets with consistent record of net

income exceeding budgeted projections

. With assistance from HIM Director, implemented at home coding operation

which reduced the HIM space requirements and associated costs

. Coordinated consolidation of the Corp and Divisional Accounting

functions

. Participated with Administrative team in development of on site Day

Care Center for employee children.

Assistant Controller (1983-1989)

. Responsible for budgeting, reimbursement, property accounting, and all

financial statement preparation.

Financial Analysis Manager (1981-1983)

. Supervised financial staff in the preparation of budgets, monthly

statements, cost reports, pricing studies, and economic justifications.

. Coordinated and presented quarterly financial performance reviews and

cost containment reports.

Reimbursement Analyst/Manager (1978-1981)

. Coordinated annual cost reports, quarterly reports, physician component

studies, emergency physician questionnaires, and other reimbursement

studies as needed.

Financial Analyst/Accountant (1976-1978)

. Responsible for budget preparation, budget maintenance, monthly

performance reviews, pricing studies, and economic justification of new

expenditures. Supervised preparation of monthly cost reports, budget,

and financial statements.

EDUCATION

Wayne State University Detroit, MI

BS in Finance

MBA in Finance

PROFESSIONAL MEMBERSHIPS

Healthcare Financial Management Association

. Served on the Reimbursement, Membership, Cost Containment, Founders

Merit Award, Placement, Patient Accounting, and Revenue Cycle

Committees.

. Earned Reeves, Follmer, and Muncie Awards for association involvement

and committee participation.

. Board member for 5 years.

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