Project Manager Customer Service

Leah Ledford

** ********* ** ********, ** ***** 513-***-**** *******.**@***********.***.***

Objective _______________________________________________________________________________

To obtain an entry level position in the field of construction management in order to utilize my talents and become a

valued team member of a reputable organization.

Skills Summary _________________________________________________________________________

1. Quality Control 5. Structural Design 9. Written Correspondence

2. Scheduling 6. Customer Service 10. Accounting/Bookkeeping

3. Estimating 7. Surveying 11. Report Preparation

4. 30 Hr OSHA Certification 8. Computer Savvy 12. Professional Presentations

Education ______________________________________________________________________________

THE OHIO STATE UNIVERSITY– Columbus, OH

Bachelor of Science, College of Food, Agricultural and Biological Sciences Major GPA: 3.56/4.0

Major: Construction Systems Management

Minor: Agribusiness

Dean’s List: Winter, Spring, Autumn 2009, Winter 2010 (3.5 GPA or above)

GRADUATE SPRING 2010

LAKOTA WEST HIGH SCHOOL – West Chester, OH

High School Diploma, June 2006

Graduated with honors

Work Experience ________________________________________________________________________

BUTT CONSTRUCTION CO. – Wright Patterson Air Force Base, Dayton OH

Intern: June 2009 September 2009

Launched Sensors Laboratory Project

Worked as an intern project manager, performing various tasks including:

Completion of daily Quality Control Reports through QCS

Processing of RFI’s and Submittals

Reviewing of plans and specifications

Attending weekly coordination meetings

Assessing Safety on jobsite

OHIO STATE GROUNDS OPERATIONS – Columbus, OH

Laborer: Summer 2008

Operated zero turn rotary mowers and high precision Toro Groundsmaster’s 27” decks

Transferred large items on tractor trailers such as bleachers and goals

Calculated lining dimensions of soccer, field hockey, football, and baseball fields

Controlled irrigation systems

Aerated and dispersed seeding to fields

BOB EVANS RESTAURANT – West Chester, OH and Columbus, OH

Waitress: July 2005 December 2005, Summer 2007

Multi Tasked service for 5 6 tables concurrently providing excellent customer service

Implemented suggestive selling techniques for high profits

Leah Ledford

Organized and prepped food

Leadership/Teamwork ___________________________________________________________________

OHIO STATE VARSITY SOFTBALL TEAM – Columbus, OH

Big 10 Conference Runner Up 2009

ESPN Top 10 National Ranking 2009

Won Big 10 Conference Championship, 2007

Earned starting position in outfield So, Jr, Sr seasons

Manage time between academics and approximately 5 hrs practice daily Mon Fri and

approximately 11 out of state tournaments on weekends and Wednesdays

Work in advance to complete academics due to missed classes

Communicate with and encourage teammates

Execute in high pressure situations

J.KYLE BRAID LEADERSHIP FOUNDATION – Villa Grove, CO

Summer 2004

1 of 4 recipients out of 800 students to receive leadership award

Traveled to Colorado for a week of extensive leadership training

Learned skills and tactics to be utilized in individual and team settings

89 Olentangy Pt Columbus, OH 43202 513-***-**** *******.**@***********.***.***

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Leah Ledford

Awards/Recognition ______________________________________________________________________

Ohio State Scholar Athlete Award

High School Varsity Softball Team Captain

Who’s Who in Sports National Listing

1st Team All Conference Jr and Sr Years

J. Kyle Braid Leadership Award

Volunteer Work _________________________________________________________________________

Highly Active in the Vineyard Community Church, food drives, holiday gift wrapping

Coach youth softball teams, encouraging and spreading ideas of determination, strong

will and sportsmanship

Technical Skills _________________________________________________________________________

QuickBooks

QCS input data software

Mac and PC environments

AutoCAD

Microsoft Office

SureTrak Project Manager

Certification ____________________________________________________________________________

30 Hr OSHA Certified

CPR

*References Available Upon Request*

89 Olentangy Pt Columbus, OH 43202 513-***-**** *******.**@***********.***.***

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