Human Resources Manager

Cynthia Russell

* ****** **** ***** ( Stafford, VA 22554 ( 540-***-**** (

***********@*****.***

Experienced and versatile Human Resources Professional with years of multi-

industry experience to include experiences in government contracting,

communications, secure technologies, logistics services, and legal. These

experiences include extensive knowledge and skills in domestic and

international Human Resources, Benefits Management and Program Analysis.

Effective problem solver and negotiator with can do attitude.

Professional Experience

Management Systems International (Government Contractor- Int'l Development)

June 2007 - March 2010

Associate Director of Human Resources and Benefits

. MSI is a government consulting firm with primary focus on research and

evaluation, and economic growth for domestic and international clients of

USAID. Provide assistance and support to the Operations Group with

government projects and grants from U.S. government agencies specifically

USAID and State Department. Manage Human Resources (HR) programs and

Payroll, supervising a staff of three. Key tasks and accomplishments

include:

Leader and Strategic Partner

. Develop and oversee long-term human resources strategy responsible for

programs and integrity associated with supervising the Human Resources

record keeping functions and Human Resources Information System

(HRIS).

. Analyze complex challenges and make recommendations verbally and in

writing.

. Negotiate and coordinate all system implementations, modifications,

technical upgrades and conversions with vendors.

. Evaluate current systems and processes for efficiency and implement

new programs.

. Serve as HR and Administration strategic thought leader, advisor and

technical expert.

. Coordinates work efforts with other division inside and outside of

organization.

. Communicate personnel policies and procedures in accordance with

organizational hr standards and practices.

. Periodic reviews program quality and progress towards achieving

organizational goals.

. Lead, Manage and Supervise department staff and ensure initiatives are

in line with organizational goals.

. Ensure timely reporting of all compliance and testing activity

including AAP, EEO, 5500 etc.

. Provide technical assistance and support to USAID, DCAA and other

government agency audits.

. Process vendor billing.

HR Employee and Technical Champion: Evaluate and advise on the impact

of the long range planning of new programs and regulatory action that

impact employees. Plans, programs, formulates, and reviews the

development analysis, submission and execution of multi-year, long and

short range programs and budgets working within International

Development programs and budgeting system, within USAID plans,

program, budget and execution system for Development and related

programs or the integration of all AID resources into USAID programs.

Provide recruiting, human resources expertise and consultation to both

management and employees. Review sessions with customer to discuss

cost, schedule, and technical performance. Establishes design

concepts, criteria and engineering efforts for program research,

development, integration and test. Develops new business or expands

the product line with the customer. Coordinate the preparation of

proposals, business plans, proposal work statements and

specifications, operating budgets and financial terms/conditions of

contract. Analyze plans and maintain program competitiveness and legal

compliance. Provide expertise in the development of resource

requirements and the management of those resources for various

programs. Supervise, direct, manage, train and mentor Administrative

Assistants including temporaries. Oversee submission of reports to

comply with government regulations to include EEOC reporting, OSHA, I-

9 Compliance or E-Verify and other agencies. Create employment offer

packages and handle new hire orientation.

Change Agent: Handle all employee issues and solutions. Manage and

handle internal conflicts. Employee Relations, conduct Harassment

Training, Policies and Procedures development and enhancement, and

other duties necessary to adhere and comply with government

regulations.

Experienced Office Manager: Experienced and proven Administrator of

space or office management; supply management, procurement and

negotiation, travel services, facility improvement including

contractor negotiation and review of proposals, credit card services.

Review and approve supply requisitions, invoices and credit card

transactions. Maintain and negotiate building and office lease with

real estate brokers and building management. Manage the communication

with building management regarding facilities issues and concerns.

Set timetables and schedules; conduct research, develop and organize

information. Support operations by maintaining budgets, facilities,

records, equipment, and building services. Manage vendors and

contract negotiations as it relates to office supplies, travel

services, facility improvement and HR needs.

Verizon Wireless Corporation (Communications)

April 2004 - May 2007

HR Administrator/Retail Sales Representative

. Information and data processing/records management; interacted with

clients and vendors; prepared and drafted correspondence, memos,

spreadsheets, reports, and proposals. Recommend improvement.

Oberthur Card Systems, Inc. (Credit Card Personalization)

December 2000 - April 2003

Sr. Manager of Human Resource and Corporate Liaison

. Manage payroll operations. Corporate liaison and primary customer

contact for all program activities. Negotiate business agreements for

total benefits package to include new 401k, Healthcare Plans (health,

dental, vision) STD, LTD, life insurance and FSA. Monitored outstanding

bills through spreadsheet and follow up when necessary. Track EEO data

and OSHA and Safety regulations for government compliance reporting.

Pathnet, Inc. (Information Technology Start-Up firm)

September 1999 - December 2000

Manager of Human Resource

. Identifies program problems and obtain solutions, such as the allocation

of resources or changing contractual specifications. Develop, implement

and ensure that human resource policies met organizational needs and

comply with state and federal laws. Design, analyze, implement and

administer the employee benefits program. Negotiate business agreements

and vendor accounts. Develop and evaluate employment contracts.

Prepared reports and correspondence.

Federal Express Corporation (Shipping/Logistics Management)

June 1989 - September 1999

Operations Manager/Human Resource liaison

. Direct all phases of programs from inception through completion. Pilot

programs in various locations. Responsible for coordinating subordinate

employee recruitment, benefits, orientation, training, performance

assessment and work assignments. Facilitated and monitored the

performance improvement process. Monitor quality assurance program.

Manage OSHA and Safety regulation training and compliance reporting.

Crowell and Moring (Law Firm)

June 1984 - September 1989

Assistant Controller

. Ensure timeliness and accuracy for monthly closings. Coordinate audits.

Compliance reporting. Analyze and standardize procedures to improve

efficiency.

EDUCATION:

. Masters in Professional Human Resources - University of Phoenix -

expected graduation 2011

. B.A. in English/Business - Virginia State University -March 1983

. Certificate in Professionals in the Human Resources Field - SHRM - George

Mason University - April 2003

. Payroll Professional Certificate(Fundamentals/Mastery) -Society for Human

Resource Management (SHRM)-April 2008

PROFESSIONAL MEMBERSHIPS AND AFFILIATIONS

. Member, Society for Human Resources Management (SHRM)

. Member, Human Resources Association of the National Capital Area (HRA-

NCA)

. Member, National Society of Professional Women

COMPUTER SKILLS

Microsoft Word, Excel, PowerPoint, Outlook, WordPerfect, and HR-Related

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