Quality Information Technology
Resume:
Marcus Y. Hannah
High Point, NC 27265
Email: abmvto@r.postjobfree.com
Home: 336-***-**** Cell:
CAREER OBJECTIVE
Seeking a professional business position - Per technical academic
studies, I am knowledgeable of how business processes are
developed, managed and aide in increasing productivity. I am computer
literate and vastly knowledgeable of MS
Office tools. I am detail and goal oriented, highly motivated, a
quick study and eager to transfer academic knowledge
to real-life scenarios. My goal is to become an experienced business
professional that contributes valuable input to
improve business processes for industry growth.
EDUCATION
University of North Carolina at Greensboro (UNCG)
B.S., Information Systems and Operations Management, May 2009
Concentration: Information Systems
COMPUTER SKILLS
Microsoft Word, Excel, PowerPoint, Access 2007, Microsoft Visio 2007,
Dreamweaver, Microsoft Visual Studio
2005 (Visual Basics), Oracle SQL Plus, Mercury Quality Center -
Related Courses Taken: Financial Accounting, Managerial Accounting,
Business Finance, Business Computing/ Programming, Web Design and
Development, Business Processes and Information Technology, Database
Systems, Design of Management Information Systems, Information Systems
Security
EXPERIENCE
Questcon, Greensboro NC (Contractor) QA/ Test
Position, 2/2010 - present
. Create step-by-step functional and regression test cases per customer
requirements utilizing Mercury Quality Center
. Manually test complex, multi-tiered .Net application on an IBM
platform
. Submit, track and retest defects via Quality Center
. Work extensively with developers troubleshooting defects to ensure
appropriate fixes
. Complete test cycles and deliver applications per customer deadlines
Williams Memorial CME, High Point NC (Freelance) IT
Position, 1/2010 - present
. Installed Microsoft Security Essentials & C-Cleaner on all church PC's
(11 PC's)
. Updated all PCs to be consistent with most recent versions of
Microsoft apps
. Worked with Windows Server 2003, Windows 2003, XP, and Vista
Team Connection, High Point NC (Temp) Manufacturing
Ops and Support, 8/2009- 11/2009
. Setup desktop and laptop computers: installed hard-drive/ monitors at
configured work stations.
. Establish LAN (local area network) and WAN (wide area network)
connectivity and ensure startup routines worked accordingly.
. Worked in screening and embroidery department; gained knowledge of the
business process from the ground level.
. Provided QA/ testing for company's business-to-consumer (B2C) website;
reported multiple defects and enhancements
Tri-County Golf Club, Chester SC (Freelance) IT
Position, 9/2009
. Communicated with the client to gather verbal requirements for a golf
database.
. Created an Excel database per the client's requirements to track stats
for 130 players that calculated scores/totals per 18 holes; calculated
'+/ -' Par; and calculated lowest average score per hole.
. Trained client to update the database and to generate reports per golf
team for multi-day tournaments.
. Delivered time sensitive project within the client's given timeframe.
Leadership/ Awards - Member Division I Wrestling Team UNCG 2005-2009; Co-
Captain 2007-2009; Top 3 UNCG all time wins-149 pounds; Top 20 UNCG all
time single season wins; NC State Champion at 135 pounds, 2005
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