STEVEN W. SCHULZ
**** *. ***** **., *****, NE ***16
402-***-**** (Res.) 402-***-**** (Cell) ( *******@***.***
Senior Marketing and Finance Executive successful at building and leading
high performance teams of professionals in core business functions of
marketing, finance, analytics and technology. Skilled at partnering with
sales and other customer-facing areas of an organization to develop
productive cross-enterprise alliances. Demonstrated strengths include
extensive analytical and problem-solving skills, ability to simplify
strategy into specific actions, and an aptitude for offering innovative
solutions to complex problems. A loyal, well-respected manager of people
who excels at creating rapport with staff, peers and managers.
( Revenue & Profitable Growth ( Market Research & Analysis (
Strategic Planning
( Business Process Redesign ( Financial Projections (
Business Unit Oversight
( Database Marketing ( New Product Development ( Customer
Strategies
( Negotiating & Closing Deals ( Managing Budgets and P&L's (
Personnel Development
Master of Business Administration . Business Administration .
University of Nebraska, Omaha, NE
Bachelor of Science . Biological Sciences . University of Nebraska,
Lincoln, NE
PROFESSIONAL EXPERIENCE
NMC, INC. (NEBRASKA MACHINERY COMPANY), Omaha, NE 2008
to Present
Vice President - Corporate Development and Strategy
Functioned as a member of the Executive Leadership Team with decision-
making authority for all marketing and IT functions of this $270 million
Caterpillar dealer in Nebraska with 13 locations and diversified activities
in agriculture and material handling. Responsible for corporate business
planning & analysis, company-wide strategy deployment, performance metrics
and reporting, product management, business intelligence and corporate
communications. Reported to the President/CEO and managed all marketing,
analytical and IT professionals.
. Saved over $350 thousand dollars (over a three year period) in the first
six months of employment by consolidating and renegotiating existing
technology contracts and leases while significantly improving performance
and reliability of the systems infrastructure.
. Designed and implemented new marketing campaigns specific and relevant
for each business unit and customer segment in conjunction with the
creation of a new branding strategy that helped differentiate offerings
and services to the distinct markets while maintaining common elements of
the corporate brand throughout.
. Implemented a company-wide CRM system that centralized customer
information, monitored sales activities, and provided product
availability information across three business units with real-time
access via smart phones for sales reps and account managers.
. Selected to serve on Caterpillar's Dealer Advisory Council for general
construction products, providing insight and guidance at the dealer level
for the product line and national marketing efforts.
. Designed, developed and implemented an interactive executive dashboard
that provided key metrics and actual-to-expected measures to the
Executive Leadership Team. Additionally designed and released an
innovative solution to monitor daily sales activity through the creation
of Microsoft desktop gadget.
. Restructured the allocation of marketing dollars across multiple
channels, increasing direct customer touches while reducing marketing
expenses by over $250,000 annually. Additionally reviewed agency
relationships and marketing spend, further reducing expenses by $150,000
while maintaining or increasing production quality.
STEVEN W. SCHULZ
Page 2
MSI SYSTEMS INEGRATORS, INC., Omaha, NE
2006 to 2008
Enterprise Solutions - Managing Director / Consultant
Managed the day-to-day operations of three solutions departments (Content
Management, Business Intelligence and Microsoft Solutions) with direct
accountability for budgeting, forecasting, resource allocation, sourcing,
sales, project pricing, and engagement management. Responsible for the
management and direction of over 25 architects, software engineers, and
technical resources.
. Tripled the monthly revenue run rate of all three solution areas with
five months (Business Intelligence increased from $43,000 to $137,000;
Content Management increased from $50,000 to $160,000; and the Microsoft
Practice increased from $27,000 to $87,000) by reworking the sales
process, shifting responsibilities within the team, appropriately hiring
staff, and providing a strong focus for each solution area.
. Provided consulting services to C-level executives around Business
Intelligence solutions focused on advanced marketing functions, customer
analytics, financial analysis, and operational efficiency.
. Created a participatory working environment for architects and engineers,
providing them with more responsibility for the outcome of projects,
which in turn positively impacted retention rates in all three areas and
significantly increased client satisfaction.
. Collaborated with HR/Recruiting to develop an associate program to
attract bright, young talent into MSI directly from local universities,
providing MSI with an organic growth strategy which reduced salary
pressure and provided for more competitive, blended rates for clients.
FIRST NATIONAL BANK OF OMAHA, Omaha, NE
1996 to 2006
Vice President of Marketing and Business Development - 1999 to 2006
Promoted to Vice President within the Consumer Bank Marketing division with
accountability for customer segmentation, database marketing, campaign
execution and tracking, new product development, affinity sales, strategic
planning, competitive analysis and customer profitability modeling.
Responsible for management and direction of 4 direct reports and 20
marketing and analytical professionals.
. Implemented a campaign management solution that handled all targeted
communication for over 4 million customers, decreased time to market by
more than sixty percent, virtually eliminated selection errors and
monitored text and control results for all marketing programs.
. Responsible for the successful design, implementation and release of a
smart card product which was named as one of the top twenty-five card
products of 2003 by CardTrak . The SmartOne Visa product generated over
60,000 new accounts in 15 months.
. Designed and successfully launched a suite of pre-paid products including
gift cards, corporate gift cards and payroll cards. Corporate gift cards
alone produced over $2 million in initial sales in the 4th quarter of
2003 and had grown to over $40 million per year by 2005.
. Increased 2005 Credit Card servicing revenue (155% in Agent Banks, 85% in
Commercial Card, and 67% in Affinity Cobrand) by clearly mapping out the
desired market characteristics, eliminating less desirable markets,
setting minimums on portfolio size, establishing internal hurdle rates,
and properly aligning the sales incentive program.
. Developed and implemented a proprietary customer segmentation scheme that
doubled response rates to cross-selling efforts and provided
appropriately targeted candidates for marketing campaigns.
. Provided direction and oversight of the e-messaging marketing channel to
insure responsible use of electronic communications and solicitations to
customers, while insuring appropriateness and compliance.
STEVEN W. SCHULZ
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Second Vice President of Finance and Analytics - 1996 to 1999
Recruited to the Bank's $4 billion Credit Card Division to construct an
analytical data warehouse and recruit and direct a team of analysts.
Accountable for financial analysis and reporting, marketing analysis,
credit risk analysis and reporting, customer segmentation, product and
customer pricing, and profitability modeling.
. Designed, constructed, and implemented an analytical and marketing data
warehouse in less than 7 months and returned a 400% return on investment
within the first 18 months. The data warehouse integrated 5 separate
systems into a central data repository, reducing complex analysis from
weeks to days, centralizing reporting and significantly reducing run-time
expenses.
. Actively participated in the due diligence process for the evaluation and
purchase of over 25 credit card portfolios including Old Kent Bank, Union
Bank of California, and Sovereign Bank.
. Created, validated and managed the content and distribution of over 150
functional and management reports, supporting the information needs of
the Executive Management Team that had responsibility for seven
functional departments within the credit card division.
. Recruited, trained and directed a new team of professionals with respect
to technical database access, database marketing, financial analysis and
reporting, analytical research, and credit risk modeling.
MUTUAL OF OMAHA COMPANIES, Omaha, NE
1984 to 1996
Actuarial Manager of Life & Annuity Profitability Management - 1993 to 1996
Directed a team of eight staff members responsible for management
reporting, product monitoring, and performance analysis on life and annuity
insurance products. Acted as a liaison between the insurance company and
the rating agencies at periodic meetings providing reporting, projections,
and presentations.
. Developed and maintained an executive summary of quarterly financial,
product, and distribution information for senior-level management. The
report became the primary tool for analysis and decision-making for the
life and annuity product lines.
. Responsible for quarterly and annual performance projections for the life
and annuity lines of business and presenting the results to the Executive
Committee. The projections were the foundation of budget, investment,
and staffing allocations.
. Collaborated with marketing and investment executives to develop new
insurance products and reposition existing products so that they were
competitively and profitably positioned within their markets.
. Developed and implemented a new business projection model for direct
response sales, accurately modeling response lags, expenses, and
incorporating actuarial assumptions to produce detailed cash flows for
multiple products and distribution channels.
Early Position Mutual of Omaha: Actuarial Research Systems Supervisor
(1984 to 1993)