Human Resources Manager

Profile

Results orientated Human Resources business partner and insightful

Generalist with experience in recruitment and retention, conflict

resolution, change management, labor relations and benefits administration.

Proven experience collaborating with senior management to conduct Human

Resources strategic planning in order to support and further company goals.

Broad knowledge of Human Resources in variety of sectors including union

and non-union environments and Fortune 500 - 1000 companies with a large

number of exempt/non-exempt employees. Demonstrated experience initiating

cost containment strategies resulting in significant savings. Excellent

ability to address and implement strategic plans for talent acquisition,

retention and succession planning. Proven skills in labor and employment

law including complaint investigation to stop legal action.

Areas of Expertise

Human Resources Generalist Affairs Compensation/Benefits Design

Management Training and Development Wage and Salary Analysis

Organizational Needs Assessment Project Planning and Management

Collective Bargaining Contracts Employee Grievance Proceedings

Employee Relations and Retention Operations Management

Policy Design and Administration EEO and AAP Plans

Professional Experience

Pactiv Corporation, Malvern, AR

5/2008 to Present

Human Resources Manager, Foam trays packaging manufacturing plant with over

200 non-union employees and a VPP site. As part of the Plant Leadership

Team, manage human resources activities and work independently as well as

collaborate on facility wide projects and initiatives, and function as an

employee advocate to foster a safe, motivated, dynamic culture and climate.

. Decrease turnover by 76% by implementing internal temporary employees

program and saving $180,000.

. Develop and implemented 8 policies and procedures that eliminated

miscommunication, increase employee morale and union avoidance.

. Served as the on-site Union Critical Response Member to stay union free.

Perdue Farms, Inc., Georgetown, DE

3/2007 to 5/2008

Senior Human Resources Representative, Poultry manufacturing plant with

over 1600 union and non-union employees. Consultant assignment auditing

various compliance processes such as I-9, affirmative actions, applicant

tracking, and hiring processes. Effectively resolve conflict, coach and

counsel supervision on methods to improve absenteeism, turnover and plant

efficiencies.

Dentsply International, Caulk Division, Milford, DE

10/2005 to 3/2007

Senior Human Resources Manager, Dental products manufacturing company with

over $1.8 Billion in annual revenues. Supervised a staff of four people.

Managed human resources activities to support over 400 employees.

Developed and established performance management, progressive discipline

policy and recruitment policy guidelines for hourly and salaried employees.

Initiated and developed Human Resources Department by consolidating

related functions.

. Develop, implemented and manage an upper management assessment program

which improved skills and knowledge by an average of 25% as a result of

assessment findings, which improved morale.

. Revised six years old Employee Manual, including revising outdated

policies to ensure compliance and adding new policies to improve morale.

. Conceived, developed, and implemented series of innovative HR programs,

services and leadership initiatives, including comprehensive supervisory

training, performance-based incentive compensation programs, and

succession planning.

. Developed in-house disciplinary actions training programs, resulting in

approximately $50,000 training cost savings.

. Spearheaded succession-planning initiative, with anticipated projected

reduction of hiring expenses by approximately 30% over 1 year.

. Attained 100% win rate in unemployment claims.

The Arch America Companies, Pennsauken, NJ

8/2001 to 10/2005

Special Liaison to Corporate Counsel

Human Resources Manager, Aluminum extrusion and vinyl replacement windows

with 1.5 million square foot of manufacturing and distribution center.

Reported to Vice President with a dotted line to the Director of Human

Resources. Directed recruiting efforts from senior to middle management

positions in a multi-site manufacturing industry. Established strong

relationships with client divisions, maintaining a critical needs list with

the highest priority openings. Formed partnerships with leading Executive

MBA programs offering local business emphasis. Developed an active network

of talent pools for managers, engineers, technicians and administrative

staff. Conducted strategic negotiation to obtain cost savings on premium

renewals and improved benefits plans. Served as key liaison between union

workforce and executive management to resolve contract disputes.

. Reduced position vacancies turnaround time from average of 120 days to 40

days.

. Introduced new employee orientation and individualized training,

resulting in 97% satisfaction record.

. Rebuilt benefits programs by consolidating providers and renegotiating

contracts. Successfully maintained benefit costs with 1% increase in

premium over 2 years and achieved savings of $60,000 in first year.

. Dramatically reduced absenteeism through "No fault" absentee policy.

MacSteel Service Centers, Inc., Bensalem, PA

1/2001 to 8/2001

Employee Relations Manager, Manufactures and distributes carbon, stainless,

aluminum and specialty metals to customers throughout North America and

Puerto Rico with 379,000 square foot of manufacturing and distribution

center. Handled labor relations, contract negotiation and administration,

plant liability insurance coverage. Reduced fraudulent compensation claims

via effective claims management. Reversed adverse labor relations with the

United Steel Workers of America via in-house settlement of grievances and

labor disputes.

. Provided HR support/direction for 12 plants nationwide.

. Established and maintained strong working relationships with other HR

team members on union related issues.

. Managed employee relations, contract negotiations, and arbitrations for

720 United Steel Workers of America employees, with responsibility for

regulatory compliance with EEOC, OSHA, and Department of Labor

Unemployment Compensation and Workers Compensation regulations.

Hercules, Inc., Wilmington, DE

8/1998 to 1/2001

Human Resources Representative, Manufactures and markets chemical

specialties globally used in making a variety of products for home, office,

and industrial markets. Supported director of diversity and manager of

human resources in the administration of benefits, payroll, and other human

resources activities. Accountable for ensuring compliance with federal and

state fair hiring practices and EEO regulations. Investigated all sexual

harassment, discrimination, and wrongful termination complaints for

organization. Coordinated a School Work Program by creating and

implementing new company policies that supported these efforts.

. Collaborated with senior management in six months process of evaluating

over 250 jobs classification in order to determine workforce reduction

process.

. Served as liaison with schools to streamline interviewing, selecting, and

supervising students.

. Prototyped Career Day booth and Career Fair interview protocols to

improve company visibility and efficiency.

. Introduced Corporate Diversity Training Initiative as mandatory training

for all supervisor, manager, and executive level employees, an initiative

still in current use.

. Handled internal recruitment function, reducing recruitment expense by

approximately $225,000.

. Drove reduction of sexual harassment claims by as much as 12% within six

months of training.

Tenent Health Systems, Philadelphia,

4/1995 to 8/1998

HRIS Specialist, Hospital service industry in the Philadelphia Metropolitan

area consisting of 8 facilities. Managed human resources software

conversion, reducing average annual overtime by over 300 hours. Managed

all the daily operational aspects in the Payroll & Benefits and Human

Resources Departments for 320 employees in three hospitals. Collaborated

with IT to program and initiatives to corporate strategic business plan.

Oversaw OFCCP audits and through built rapport and proactive responses,

obtained high ratings and prevented fines and rework.

Led team in consolidation of benefits and payroll departments to achieve

25% cost reduction.

. Converted four payroll systems from ADP DOS to ADP Payroll for Windows.

. Processed all payroll deductions and filing 401K, medical, stock options

and garnishments

. Handled union deductions and payments for six different union

organizations.

Education and Training

Bachelor of Science, Human Resources Management, Wilmington University

MBA, Wilmington University (60 credit hours completed)

Leadership Development - Ninth House, Influencing Skills - Learning Tree,

Business Finance - Zodiac, Human Resources Management Certificate - SHRM,

Lean Manufacturing Training, 5S Training - Critical Response Team Member

(union avoidance deployment team)

Technical

SAP, ADP, Microsoft Office Suite of Products, Kronos Time Keeper,

Attendance Keeper, PeopleSoft, HR Advantage, Report Smith, Lotus Notes

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