Quality Assurance Management
Resume:
CESAR GORDILLO
Glen Cove, NY *1542
516-***-**** abmvqe@r.postjobfree.com
SUMMARY
Quality Assurance Analyst: Extensive experience in production testing support, delivering 100% customer satisfaction.
Dynamic group team leader who introduced a Quality Assurance approach achieving systematized results. Clear
thinking professional with a demonstrated ability to grasp and assess technical matters.
COMPUTER SKILLS
Programming Languages: COBOL, Assembler, DBASE, SQL, C++, PERL, RPG, Visual Basic, Microsoft Office
Suite (Excel, Word etc.), Loadrunner
Methodologies: Quality Assurance methods, ISO 9001, Systems Analysis and Design
Systems Platforms: UNIX, SAP, GENRAD, Windows and LTX
Foreign Language: Ability to read, write and speak Spanish fluently
License: A+ Certification
PROFESSIONAL EXPERIENCE
SMSC (formerly Standard Microsystems Corporation), Hauppauge, NY 2000- 2009
$300 million Global Supplier Semiconductors Automotive “Infotainment” Systems (AIS)
Manufacturing Engineering System Support Specialist
Quality Assurance - Monitored quality to ensure all procedures follow ISO 9001 Standards and Total Quality
Management Methods.
Decreased costs by developing new quality standards and its continuous improvements.
Third party suppliers’ site and schedule review.
Supplier cost cutting and quality assurance remote site review.
Functioned as Risk Assessment team leader by creating different scenarios to develop and implement improvements
strengthening company products.
Corrective action procedure and implementation maintenance.
Resolved important issues across different departments by maintaining a professional approach and motivating a
positive environment.
Synergized new procedures and testing approaches within the industry increasing efficiency.
Streamlined testing process through superior resource and allocation management.
System Development - SDLC
Staff Management - Conducted candidate interviews and training for new hirees. Supervised team leaders and
participated in ongoing managerial training.
Ensured adherence to Total Quality Management Standards and to industry standards by monitoring progress.
Continually improved interpersonal and teamwork skills by using a best idea approach.
IT - Dbase and SQL database use and script development with solid working knowledge of UNIX, as a junior level
administrator. MS Windows. Microsoft Office Suite expertise. Conducted software conversions between Windows, UNIX
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and SAP systems.
Maintained accurate databases to use within a production testing environment increasing accuracy.
Conducted test time calculation and processing to assist planning and forecasting.
Evaluated computer programs for semiconductor testing improving test yields above 90% and increased customer
satisfaction.
Hardware and test tracking using relational databases to facilitate test setup.
Performed in-house and international program testing setup review and management.
Maintained adherence to due dates and corrections by utilizing Total Quality Management Methods streamlining the
process.
CESAR GORDILLO
26 Jackson Street
Glen Cove, NY 11542
516-***-**** abmvqe@r.postjobfree.com
SANDATA INC., Port Washington, NY 1998 – 2000
Data Storage (Computer System and backup provider)
Quality Assurance Analyst
As team leader, kept team members focused and identified needs which led to improved quality.
Eliminated overlaping through task assessment and resource allocation.
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Script review and resource allocation to test programs.
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UNIX system migration from DG making the Y2K conversion achieving a seamless transition.
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Batch testing in both DG and UNIX while maintaining quality standards.
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Load Testing, Stress Testing, Configuration Testing, Multi-User Testing to support customers’ needs.
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Black-box / White-box testing making code verification accurate and reliable.
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Incremental integration testing to be able to identify revision changes to correct and meets customers’ requirements.
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EDUCATION
B.B.A. Business Computer Information Systems, Hofstra University, Hempstead, NY
Associate of Arts Data Processing, Nassau Community College, Uniondale, NY
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