Customer Service Sales
Resume:
Gail A. Green
Cumberland, MD 21502
**********@*******.***
Objective:
A position in the communications field within the Los Angeles area that
will make use of my education and 15 years work experience.
Education:
Bachelor of Science in Mass Communications - May 2000
Frostburg State University - Frostburg, MD
Achievement of Merit Award (4-year scholarship)
Alpha Epsilon Rho chapter of the American Broadcasting Society
Experience:
Customer Service Representative - First United Bank & Trust
Accepts and processes deposits of various account types, cashes checks
within operating policy, maintains branch cash vault and approved level of
cash, prepares daily settlement and proof of cash transactions, prepares
reports relating to currency transaction and security, maintains an
awareness of new business opportunities with customers. (2008 - Present)
Assistant Manager - Capitol Entertainment
Plan, develop, and coordinate events and promotional campaigns, design and
develop marketing and advertising strategies, direct all the operations of
sales floor and prepare reports for daily sales, handle the inventory
control and accounts, management of the schedules and processes, control
and supervise financial transactions, conduct interviews, hire and train
new candidates and existing staff. (2001 - 2008)
Customer Interaction Specialist - CyberRep
Customer communication and data entry, analyze credit reports, determine
customer credibility vs. financial obligation, advise management. (2000 -
2001)
Reporter - WCBC
Report on city council and school board meetings, conduct interviews, write
copy and sound bites, prepare and perform script live and on tape, assist
in live election returns. (2000)
Skills:
Hosted 2 television shows while in college along with experience news
writing, camera directing and editing.
Extensive computer knowledge including Word, Excel, Powerpoint, and
Photoshop.
Created a website: www.geocities.com/shelleyfan
Contact this candidate