San Clemente, CA *****
abmvmh@r.postjobfree.com
Emily Jensen
Experience:
Carr Workplaces Executive Suites, Client Service Director
Irvine, CA 03/09 - Present
Accounts payable and accounts receivable. Word processing, spreadsheets,
presentations, and other typing/creative projects as requested. Schedules
conference rooms, catering and equipment usage. Maintains confidentially of
all clients, tenants, employees, and visitors. Answers, transfers, and
screens incoming calls for center and tenants on a multi-line phone system.
Assists with billing, accounts payable and accounts receivable. Conducts
client tours when needed.
Laguna Cliffs Resort & Spa, a Marriott Resort, Sales Assistant
Dana Point, CA - 11/06 - 02/09
Assist Sales Managers with selling a Four Star/Four Diamond Resort. Assist
Convention Service Managers with detailing upcoming events and creating
Banquet Event Orders and Group Resumes. Create contracts, proposals, and
correspondence with correspondence with clients. Distribute and respond to
lead inquires. Assist the Director of Sales and Marketing with month end
and commission reports.
Hilton Garden Inn, Boise/Eagle, Sales and Catering Coordinator
Eagle, ID - 08/05 - 11/06
Liaison between the guests and the hotel staff. Wedding Coordinator.
Increased revenue by actively selling the property through inside and
outside sales. Booked contracts for group meetings and sleeping rooms at
the hotel. Attend and participate in community functions. Competitive
'shopping'. Hotel tours. Maintain existing customer relationships. Monthly
'blitzing' - delivering hotel information and incentive for both existing
and prospective customers. Monitor Corporate Negotiated Rate room pick-up.
Attend and set-up trade shows and other special events. Coordinate direct
mail campaigns. Develop flyers for pertinent publications, Order
promotional give-a-way items, customer gifts, etc. Generate and mail
monthly correspondence. Maintain filing system. Gift Certificate letters
and distribution. Order office supplies and maintain inventory. Maintain
and distribute hotel sales information. Assist Catering Department and
Front Desk when needed.
Westchase Primary Care, Front Office and Referral Coordinator
Tampa, FL - 11/04 - 07/05
Insurance authorizations. Insurance billing. Answered busy phones. Heavy
filing. Scheduled appointments. Assisted patients with medical and billing
questions.
Sports Display, Project Coordinator/Reports Analyst for Recruiting
Department
Rancho Santa Margarita, CA - 06/03 - 11/04
Project coordinator of Advertisement Books for outside sales
representative. Recruit for outsides sales representatives. Manage weekly,
biweekly and monthly reports. Make travel arrangements for Managers. Place
weekly advertisements in newspapers and online throughout the United States
and Canada. Kept outside sales representatives updated with new information
regarding the company. Project coordinator of Advertisement Books for
outside sales representative.
Arthur Selvan, MD, Front Office Assistant
Santa Ana, CA - 04/00 - 03/03
Heaving filing. Answered busy phones. Schedule appointments. Handled
patient records. Assisted patients with questions. General office duties:
filing, faxing, data entry, copies, etc.
Chick's Sporting Goods, Assistant Manager
Laguna Hills, CA - 07/96 - 11/99
Answered busy phones. Assisted customers with purchases. Cashier. Prepared
employee schedules.
Education:
University of Phoenix - Bachelors Degree, Marketing - 05/09 - Present
(Anticipated graduation 05/11)
Saddleback College - Associates Degree - 08/97 - 12/00
Skills:
Proficient in Word, Excel, Outlook and PowerPoint. Knowledge of SalesForce,
hotel software, medical software, Crystal and various other CRM databases.
Able to multi-task and adapt to any given situation. Demonstrates a
pleasant and professional demeanor and phone manner. Experience with a
multi-line phone system. Have exceptional communication skills. Strong
organizational skills, ability to prioritize workload and work efficiently
with minimal supervision. Possesses strong customer service skills. Ability
to communicate effectively and professionally.