Project Manager Management

Rich Taylor

*** ****** ***** ( Carnegie, PA ***** ( Tel: 412-***-**** ( Email:

*************@*******.***

Senior-Level Information Technology Professional

Senior level IT Project Manager with extensive experience in program

management, business process reengineering, resource allocation, data

conversion, and application systems management. Build productive

relationships with internal departments, and clients alike to ensure

successful project completion within budgetary constraints; provide

exceptional customer service to facilitate business development

initiatives. Strong research and analytical skills and needs assessment

result in the identification and implementation of cost effective

solutions. Recognized as a proactive and committed leader with exceptional

interpersonal verbal and written communication skills.

Core Competencies Include:

Strategic Planning & Management . Business Analysis . Consultative

Skills

Process Development & Oversight . IT Systems Analysis . Data Management

Professional Experience

AFFILIATED COMPUTER SERVICES, INC. - Pittsburgh, PA 2008-2010

EDUCATION COORDINATOR

RECRUITED, HIRED, AND TRAINED ENTRY-LEVEL STAFF MEMBERS VIA AN ONLINE

CURRICULUM FOR ONE OF THE LEADING PROVIDERS OF BUSINESS SOLUTIONS.

DEVELOPED AND MAINTAINED REQUIREMENTS FOLLOWED BY TRAINEES TO ALLOW THEM TO

ACQUIRE THE SKILLS NECESSARY TO BECOME PRODUCTIVE TEAM MEMBERS. MANAGED THE

TRAINING PROGRAM GLOBALLY FOR DOMESTIC AND OFFSHORE EMPLOYEES.

Selected Accomplishments:

. Monitored training compliance items for all staff members, including

trainees through senior analysts; reported progress to management.

. Chaired the education committee meetings where training

requirements were evaluated and documented.

. Managed the security identification creation requests for the

desired online training curriculum.

COMPUTER AID, INC. - Pittsburgh, PA 2008

BUSINESS ANALYST

PROVIDED PROJECT MANAGEMENT, SYSTEMS ANALYSIS, AND PROGRAMMING SERVICES AS

A CONTRACT EMPLOYEE FOR FEDEX GROUND, INC.

AFTER HOURS FORMALWEAR - Atlanta, GA 1992-2008

IT MANAGER / APPLICATION DEVELOPMENT (2003-2008)

EFFECTIVELY MANAGED A TECHNICAL STAFF TASKED WITH THE MAINTENANCE AND

DEVELOPMENT OF ALL CUSTOM IN-HOUSE AND THIRD PARTY APPLICATION SYSTEMS FOR

A LEADING TUXEDO RENTAL AND PURCHASING RETAILER.

Selected Accomplishments:

. Functioned as the managing member of a team that prepared and executed

a data conversion from After Hours' I Series DB2 to Men's Warehouse's

Oracle System.

. Served as application expert for a custom developed system and

participated on a team that assisted in determining future strategic

plans for the newly merged corporate entity.

. Successfully managed a team of programmers, business analysts, and

technical infrastructure staff in preparing a new service facility,

which utilized modern conveyor systems.

Assistant IT Manager (2000-2002)

MANAGED THE ACTIVITIES RELATED TO THE CONVERSION OF APPLICATION SYSTEMS OF

SIX SEPARATE ACQUIRED COMPANIES, INCLUDING DIVERSE TEAMS OF TECHNICAL

PROFESSIONALS STAFFED IN MULTIPLE US-BASED OFFICES.

Selected Accomplishments:

. Supervised multiple teams that successfully executed the analysis and

conversion of six internal management systems of acquired companies

across the country.

. Managed the application development team as enhancements were added to

the custom programming and interfaces were created to populate data

for third party software packages.

Rich Taylor - Page 2

Tel: 412-***-**** ( Email: *************@*******.***

Professional Experiences Continued...

Programming Supervisor (1999-2000)

LED THE APPLICATION DEVELOPMENT TEAM IN A COMPLETE ANALYSIS AND CUSTOM

REWRITE OF AN INVENTORY CONTROL AND ORDER TRACKING SYSTEM IN THE

DEVELOPMENT OF THE AFTER HOURS FACTS SYSTEM, INCLUDING NEW FEATURES SUCH AS

ORDER ENTRY, INVENTORY CONTROL/TRACKING, ORDER FULFILLMENT, WHOLESALE

BILLING, AND PACKAGE DELIVERY/TRACKING.

Selected Accomplishments:

. Designed a custom software system that interfaced a centralized

management application with our Legacy distributed fulfillment model.

. Developed new inventory control and order tracking system, resulting

in increased data handling and a substantial reduction in labor.

Senior Programmer / Analyst (1992-1999)

MAINTAINED CODE CHANGES, ANALYZED PROCESS CHANGE REQUESTS, AND RECOMMENDED

APPLICATION IMPROVEMENTS.

Selected Accomplishments:

. Performed software maintenance on six independent systems in a

distributed network all reporting back to a central control corporate

office.

Additional industry Experiences

. Mortgage Application and Servicing

. REAL ESTATE MANAGEMENT

. CONCRETE DELIVERY SCHEDULING

. ACCOUNTING PROCESSES

Education & Certifications

ITIL Certificate / Foundations for IT Service Management - Hewlett Packard,

2007

Advanced Project Management Certificate - Project Management Leadership

Group, 2000

Project Management for Success Certificate - Project Management Leadership

Group, 1999

Programming in C Certificate - University of Pittsburgh, 1991

Associate in Science in Business Data Processing - Community College of

Allegheny County, 1985

Applied Business Programming Certificate - School of Computer Technology,

1983

Technical Skills

IBM I-Series, IBM AS/400, IBM System /36, RPG IV-ILE, RPG III, RPG II, SQL,

Query, CL, OCL, VB

MQ-Messaging, WebSphere, MS-Word, MS-Excel, MS-Visio, MS-Project, MS-

PowerPoint, MS-Publisher

MS-Access, Varsity Logistics, UPS Host Access, MKS Implementer, Robot

Reports

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