Stephen Karikari

*** ********* **

Jackson,MS ***06

601-***-****

abmvjj@r.postjobfree.com

EDUCATION

Jackson State University

College of Science and Technology

Bachelor of Science Degree

Major: Computer Technology

OBJECTIVE:

To obtain a position within an established company that will allow me to utilize my

achievements, strategic thinking and leadership skills.

EXPERIENCES

Biaggi’s Ridgeland,MS

Aug 2008 – Sept 2009

Server

- Greeted guest.

- Explained menu items, ingredients and special items of the day.

- Garnished and delivered food.

Comcast Madison,MS

Sept 2007- July 2008

Customer Account Rep

- Handled inquiries and issues regarding customers equipment.

- Troubleshoot Comcast CDV services via phone.

- Took incoming calls for customers with concerns about their services and helped

resolve their issues using strategic thinking.

Custom Cable services/ Contractor for Comcast Pearl,MS

June 2007-Sept2007

Technician

- Installed video and CHSI into customers homes.

- Disconnected and reconnected cable services.

- Collected equipment after disconnection of services.

Cellular One Chicago,IL

March 2006- April 2007

Wireless Consultant

- Presented products and services to prospective customers through demonstrations and

development of wireless communications solutions.

- Provided customer service for existing customers. Such activities may include account

research, explanation of equipment operation, and executing warranty claims.

- Tested and troubleshooted wireless and RF communication systems.

PHATTIES Clothing Store Jackson,MS

March 2003- Sept 2005

Manager

- Oversaw employees to ensure they are providing exceptional customer service.

- Managed a cash drawer and daily deposits of all funds.

- Counted inventory and kept a log of all merchandise.

Mattress World Chicago,IL

April 1999- July 2002

Delivery

- Assisted consumers by loading and unloading mattresses to various locations..

- Operated forklift to relocate mattresses within the warehouse

- Drove company-owned truck to deliver furniture.

HONORS&ACTIVITIES

Walk for Diabetes participant

Member of The Young People’s Project

Member of American Marketing Association

SKILLS: Word Perfect, Excel, PowerPoint, Microsoft, Internet, and Microsoft Word

REFERENCES AVAILABLE UPON Request

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