KIMBERLY LONG
*** ***** ********* . ***** *******, Florida 32119 .
***************@*****.*** . 386-***-****
. MANAGEMENT . SALES . INSTRUCTING
MANAGEMENT
President - KNIGHT MORTGAGE COMPANY - Holly Hill, FL
Apr 2004-Sep 2008
Operations for Mortgage Business; Conduct Seminars, Lead Brokers, Market
and Develop Relationships
> Directly work with businesses and clients; Instruct Free Seminars, and
Manage Marketing and Staff
Operations Manager - International Speedway Corporation - Daytona Beach, FL
Oct 1999-Sep 2005
Information Systems Department and ISC.com Financial Planning, Projects,
Procurement, Change Control
( Oversee $135 Million in Capital Improvement Projects
> Created Procurement Process and Leasing Program, Implemented Change
Control, Lead Disaster Recovery, SOX-404, and Policy/Procedure Project
SALES
Sales Manager - DAYTONA BEACH RESORT & CONFERENCE CENTER - Daytona Beach,
FL Mar 2009-Mar 2010
Direct Source, Lead Generate, Negotiate to market and contract sleeping
rooms/meeting space/F&B
( Bids, Proposals, Contracts through all lead generations to include
inside and outside sales
( Conduct Site Property Tours; Conduct Presentations to Clients and at
Trade Shows
Allied Health Recruiter - ADVANCED MEDICAL - South Daytona, FL
Oct 2008-Jan 2009
Direct Source, Lead Generate, Negotiate and Place Therapists
> Place Physical Therapists, Occupational Therapists, Speech Therapists,
and Assistants in travel and permanent placement opportunities
nationwide
Sales Associate - TODD REALTY & MANAGEMENT, INC. - Ormond Beach, FL
Jan 2006-Dec 2009
List, Show, and Sell Residential and Commercial Properties.
( Work with Clients to List, Sell, Buy, or Lease properties
( Create Comparable Market Analysis and Prepare and Present Listing
Agreements
INSTRUCTING
Professional Business Skills Instructor (Projects with Apex Solutions;
Global Knowledge and ITSM; Travel/Site)
KIMBERLY LONG INC. - Various US Locations
Sep 2005-Feb 2006
( Business Skills for IT Professional; Critical Thinking, Problem
Solving, and Decision Making
( ITIL Foundations Boot Camp
Project Advisor /Trainer - Kimberly A. Long & Associates, Inc. - South
Daytona, FL Apr 1998-Feb 2002
( Created Policies, Technical Documentation, and Implementation for
Software Conversion Project
( Instructed 300 medical staff members in three weeks
Supervisor of Computer Support Services - Physicians Associates of Florida
(Formerly Orlando Health Care Group/OHCG) - Winter Park, FL
Apr 1996-Mar 1998
Managed Training, Help Desk, and Telecom as well as lead Conversion Team
( Medical Instructor for 900 employees; Medical Center processes for
PruCare Centers, Orlando Health Care, and Arnold Palmer
( Develop Training Programs, Design Help Desk Measures, Provided Telecom
Support Measures
( Conversion Team Manager for Billing and Insurance Upgrade affecting
250 employees
Core Competencies
. Visionary . Strategic Thinking . Mentoring and
Leadership Coaching
. Operational . Change Management . Presentations and
Management Teaching
. Procurement . Observation . Defining Policies
Processing Management
EDUCATION & CERTIFICATIONS
. Bachelor of Science Business Administration (BSBA) - University of
Central Florida - Orlando, FL (1993)
. Associates of Arts in Business Administration (AA) - Daytona State
College - Daytona Beach, FL (1991)
. State of Florida Mortgage Broker (October 1999-August 2009)
. State of Florida Sales Associate (2005-Present)
. Mortgage Loan Processing Certified (2006)
. RLOTS ARMY CCM Training Course-CARE (2010)
. ITIL Foundations Certified (2004)