Training Manager
Resume:
Morgan L. Shannon
Charleston, SC 29406
abmvh4@r.postjobfree.com
Professional Objective: Seeking an education program specialist position
that will capitalize on my experience and training in the field of
management, instruction, training, and implementation methods.
Work Experience
2/08 - Pres. Educational Consultant
InterAct Public Safety Systems, Charleston, SC
o Conducts public safety customer training programs
o Monitors and reports the effectiveness of training on students during
the course training
o Has in depth knowledge of commonly-used concepts, practices, and
procedures within Public Safety, Security, & Justice
o Presents and coordinates information to internal and external
customers, using a variety of instructional techniques and formats
such as role playing, simulations, team exercises, group discussions
and lectures
o Revises lesson plans to meet new training requirements and keep
technical information up to date
o Completes necessary training forms/reports as dictated by ISO
procedures
12/06 - 2/08 Sr. Technical Trainer
Lockheed Martin Co., Charleston, SC
o Serves as a member of the Specialized Security Training Team in
support of the Transportation Security Administration (TSA).
o Plans, develops, and coordinates in-house product training programs
for field support personnel and customers.
o Conducts training sessions and develops criteria for evaluating
effectiveness and applicability of training activities.
o Provides instruction on Explosive Trace Detection (ETD) machine and
Image Interpretation X-ray analysis to include proper operating and
maintenance procedures.
12/06 - 7/07 Sr. Technical Trainer (Training Coordinator)
Lockheed Martin Co., Atlanta, GA
o Served as the program coordinator which oversaw the development,
publication, and executive of an emergency operations focused training
curriculum to ensure readiness of Division of Emergency Operations
(DEO), Center for Disease Control (CDC), personnel to respond to
public health emergencies
o Conducted needs assessment/problem analysis to define discrepancies
between desired and actual performance
o Produced validated instructional programs according to the
specifications of the instructional strategy for solving problems
o Maintained electrons log of all staff member and track each member's
performance as it is related to completed training
o Served as an advisor to the Division Director, Branch Chiefs, and
their deputies on and training matters concerning emergency
management/response for personnel who respond and work within the
Emergency Operations Center (EOC) and deployed response locations
o Provided monthly reports to management concerning the status of
training within the division; develop, manage, and execute projects,
studies, and other assignments related to emergency operations-related
education and training programs
o Developed and delivered course materials, evaluate existing training
programs for application to DEO needs
o Developed and managed the divisions cross training program to ensure
all division members are aware of the overall emergency response
operations
o Performed as subject matter expert (SME) and represent DEO to CDC and
other agencies as it relates to training
o Acted as main point of contact for other outside agencies and partners
seeking information and assistance related to training
o Conducted quarterly training development meetings with management;
conducts multiple training sessions
o Assisted with the development plans and exercises to ensure that After
Action Training problems identified were remedied
o Prepared a wide variety of written documents to carry out the Branch's
responsibilities, including Emergency Operations Plans, policies, and
procedure
o Coordinated training program and sessions for the entire CDC through
web sources to include web based programs
6/05 - 12/06 Technical Trainer
L3 Communications, Maritime Law Enforcement Training
Academy, N. Charleston, SC
Maritime Law Enforcement Instructor III. Provides technical and specific
law enforcement instruction to United States Coast Guard (USCG) personnel
on force protection, USCG regulations, United States and International
laws.
o Provided the technical and specific law enforcement instruction to
over 2200 United States Coast Guard (USCG) personnel and international
students per calendar year
o Provided instruction on Coast Guard Law Enforcement Authority in
Jurisdiction and International law jurisdictional issues.
o Provided instruction on boarding procedures and the enforcement of
safety regulations for commercial fishing vessels and recreational
vessels.
o Responsible for classroom, technical and hands-on instruction of
defensive tactics and Coast Guard use of force policy.
o Conducted classroom training in search and seizure and scenario based
assessments involving personnel and or vessels investigative case
preparation, statement writings, and courtroom testimonial.
o Provided instruction on 4th and 5th amendment as it relates to search,
detainment, and arrest of criminal suspects as well as search and
seizure and scenario-based assessments involving personnel and or
vessels.
o Provided instruction on critical infrastructure facilities to
implement preventive security measures and plans to deter terrorist
threats, and provide a framework for response in the event of an
attack.
o Conducted security assessments, to develop detailed security plans to
address vulnerabilities revealed by those assessments, and to
establish security measures commensurate with the level and degree of
risk within the marine transportation system.
o Authored Statement writing article and contributed information to the
U.S. Coast Guard Maritime Law Enforcement Academy Bulletin
9/04 - 9/06 Adjunct Faculty
Miller-Motte Technical College, N. Charleston, SC
o Dedicated and creative teacher with proven ability to create
interesting and informative lectures and seminars.
o Instructed criminal justice courses including law enforcement,
criminal justice systems, corrections, legal systems, and terrorism.
o Developed written lesson plans, study aids and testing instruments.
o Able to use multi-media and present to a diverse environment.
3/01 - 9/04 Deputy Sheriff - Lieutenant
Charleston County Sheriff's Office, N. Charleston, SC
Community Service Liaison. Established and maintained liaison with the
Sheriff's Office staff, Community Services staff, other law enforcement
personnel and government agencies regarding minority community issues;
media relation's coordinator especially for issues involving the minority
community.
o Interpreted and explained the provisions of laws, rules and
regulations to community residents.
o Developed written communications and action plans involving minority
issues for use by the community.
o Planned, organized and coordinated community minority programs and
events, and provided counseling to minority residents, including
mediation of neighborhood problems.
Patrol Supervisor. Commanded 22 Deputy Sheriff's who were responsible for
the enforcement of criminal and traffic laws, regulations and ordinances of
the State of South Carolina and County of Charleston.
o Provided supervision and leadership to the patrol division.
o Planned, organized, implemented and supervised the law enforcement
operations of human resources.
o Certified by the State of South Carolina as a Basic Law Enforcement
Instructor.
Intelligence Coordinator. Gathered, processed, disseminated and safeguarded
intelligence investigative information relating to specific crimes and
criminal activity.
o Conducted information analyses on potential criminal targets, ensuring
proper legal procedures and integrity of intelligence information.
o Established and maintained liaison between the community, other
Sheriff's Office units, local, state and federal agencies.
5/81 - 5/01 United States Air Force
Various Units Worldwide
Program Training Manager, Aircrew Life Support.
o Planned, organized and directed the unit Aircrew Continuation Training
Program.
o Developed and revised lesson plans, training manuals and visual aids
used throughout unit.
o Evaluated training and lesson plans for effectiveness.
o Instructed aircrew members to lecture and operational hands-on
training
o Monitored advancement training for new Aircrew Life Support
Technicians.
USAF Office of Special Investigations
Chief of Investigations. Supervised special agents and managed all criminal
and fraud investigations at Misawa Air Base and a 56,000 square mile area
of northern Japan.
o Approximately 15 years of experience developing and implementing
training/instruction programs for United States Air Force as a Program
Training Manager and a Criminal Investigator.
o Directed operational planning insuring investigative accuracy,
thoroughness and timeliness;
o Wrote investigative reports and special reports for commanders and
senior military officials;
o Coordinated investigative actions and policy for the Staff Judge
Advocate, the Chief of Security Police and their respective staffs;
o Managed detachment training program techniques and directed new agent
recruitment and training in fraud and criminal investigations.
o Provided training for local law enforcement as a State of South
Carolina certified Basic Law Enforcement Instructor.
o As civilian law enforcement and a criminal investigator, I have been
thoroughly trained in the application of Non-Emergency Vehicle
Operations, Emergency Response Driving, Risk and High Risk Vehicle
Stops, and Defensive Driving.
o Received certification and training in counter-surveillance
techniques, surveillance/surveillance detection techniques, Protective
Service Operations (PSO), anti-terrorism evasive driving,
counterintelligence investigations, counterespionage operation.
Criminal Investigator. Investigated allegations of criminal conduct, fraud,
narcotics, counterintelligence matters and serious administrative matters.
o Provided dignitary protection for the President of the United States,
the Vice-President, as well as numerous foreign heads of states and
military leaders.
o Collected evidence, conducted interrogations, interviews, and provided
testimony at court-martials.
o Prepared written reports for transmittal to Air Force commanders and
other officials.
o Coordinated investigations with local, state and federal law
enforcement agencies.
o Assembled and briefed current threat information to federal, state and
local protective forces.
Education
o MA, Education
The Citadel, Charleston, SC
o BS, Workforce Education, Training, and Development
Southern Illinois University, Carbondale, IL
Security Clearance
Secret
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