Manager Quality
Resume:
Owen Copner
San Antonio, Texas 78255
Home: 210-***-**** / Cell: 210-***-****
Email: *******@*****.***
OBJECTIVE
I am seeking a position in which my experience in the various areas
of manufacturing, system development and customer interface can be utilized
to provide continued improvement and growth to the organization.
EXPERIENCE
Reyes Automotive Group (in partnership with Lear Corporation /
International Automotive Components)
Plant Manager November 2007 - Present
San Antonio, TX
. Responsible for overall plant operation, P/L, and business development.
. Implemented safety programs to improve overall incident rate and
maintain zero lost time accidents.
. Quality improvements from 89 PPM to 30 PPM, Delivery improvements from
80 KPM to 0 KPM, and Productivity improvements from 74% OEE to 85% OEE.
. Established visual management systems for production scheduling,
inventory control, PM, TPM, and 5S activities.
. Created flexible work cells to maximize capacity and labor/equipment
efficiency.
. Improved plant layout and material flow to allow for the elimination of
off site storage and to provide a 28% reduction of internal material
travel.
. Initiated an HRA account to lower employee healthcare premiums while
maintaining current benefit levels.
. Improved production efficiency to allow for in-sourcing of product to
eliminate freight expense of $220K annually while providing job security
to the current workforce.
. Perform monthly business reviews with executive management and quarterly
business reviews with the customer.
Operations Manager March 2007 - November 2007
San Antonio, TX
. Responsible for overall plant floor operations and production processes
which include injection molding, blow molding, and compression molding
(carpet).
. Responsible for kitting and sequencing operations to provide just in
time delivery to the customer facility (TMMTX - Toyota, Texas)
(inventory levels maintained at 8 - 24 hours). Delivery performance of
100% achieved and maintained.
. Reduced overtime by 70%, launched 2nd and 3rd shift operations, and
implemented kanban scheduling system.
. Implemented daily plant floor reviews and led the daily management
accountability meetings.
Quality Manager March 2006 - March 2007
San Antonio, TX
. Responsible for all quality aspects of launching a new production
facility (Quality systems development, product and process inspection
activities, product approval packages, supplier approval and
development, and scrap reduction activities.)
. Lead liaison to the customer during the initial launch phase.
Total Interior Systems of America (in partnership with Lear Corporation)
Quality Manager May 2004 - March 2006
Princeton, IN
Seat assembly, injection molding and assembly
. Transferred with direction to improve a broken customer relationship
(TMMI - Toyota, Indiana) through improving part quality and
manufacturing processes. Responsible for quality systems development,
customer documentation, process monitoring and improvement, new program
launch, supplier development, and internal and external defect analysis
and countermeasure activity.
. Lead liaison to the customer.
. Implemented daily production floor and management reviews.
. Reduced PPM from greater than 10,000 at the end of 2003 to less than 50
by May of 2006. Received Best in Class award for seat quality from JD
Power and Associates in 2005.
. Led and participated in kaizen events to improve quality and eliminate
waste.
Lear Corporation
Quality Manager May 2002 - May 2004
Greencastle, IN
Plastic Injection Molding, vacuum forming, painting, and assembly
. Responsible for quality systems maintenance (QS9000) and improvement,
customer documentation, process monitoring and improvement, new program
launch, supplier development, and internal and external defect analysis
and countermeasure activity.
. Reduced plant wide PPM from 333 to 14 by April of 2004. Reduced
internal PPM from 33000 to 20000 during the same time frame. Customers
included Toyota, Chrysler, Ford, and Mitsubishi.
Oxford Automotive
Quality Manager January 1997 - May 2002
Greencastle, IN
Metal Stamping, machining, welding and assembly, and coating operations
. Responsible for quality systems development and implementation (received
QS9000 certification in August of 1997), process monitoring and
improvement, new program launch, supplier development, internal and
external defect analysis and countermeasure activity, and acted as
customer liaison.
. Maintained PPM ratings below 25 with Ford, GM and Chrysler.
Shipping Manager March 1992 - January 1997
. Responsible for improving delivery performance, production scheduling,
and freight costs.
. Improved delivery performance from 88% to 100% by May of 1992.
Maintained 100% delivery performance rating.
. Negotiated milk-run freight routes for inbound material for overall cost
savings.
. Reduced expendable packaging inventory levels through level scheduling.
July 1986 - March 1992
. Held various positions between July of 1986 and January 1997 including
Production Supervisor, Cost Coordinator, Lab Technician, Quality
Inspector, and Production Team Member.
Education
Bachelor of Science in Business Management
Western Governors University - Salt Lake City, UT
References Available Upon Request
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