Sales Customer Service

RICK A. SETHI

** ******* ***** ***** ***** NJ ***52

Mobile: 267-***-**** Email: ********@*****.***

Objective Seeking a challenging position as a Corporate Recruiter,

where I can implement learned techniques and sourcing

strategies to assist your company with its staffing

needs.

Education Temple University, Philadelphia, PA

Bachelor of Science in Business Administration

Concentration: Marketing/Management

Technical Qualifications and Relevant Courses

OS/Other: Windows NT, 95/98, Windows XP, Microsoft Word, Excel, Access,

PowerPoint, Outlook, Lotus Notes, Minitab, Product

Operations Management, Financial Needs Analysis (FNA)

Relevant Courses: Principles of Marketing, Marketing Research, Sales

and Sales Management, Pharmaceutical Sales and Marketing,

Consumer Behavior, E-Commerce, Marketing Strategy,

International Marketing, Advertising, HR Management,

Recruiting Top Talent Seminar, Diversity Recruiting, Internet

Recruiting

Professional Experience

Penske Corporation Senior Corporate Recruiter Reading,

PA 08/2008 to Present

. High performing Recruiter in high-volume environment for all 50 States

. Daily activities include direct sourcing, internet recruiting,

candidate screening, interviewing, negotiation of compensation

packages and closing activities

. Up to speed on current methods of sourcing for qualified candidates.

. Recruit from Referrals, References, College Fairs, Linked In, Job

Boards, and Craigslist Postings.

. Attend multiple College Recruiting Fairs & Diesel Technical Schools

across the country to recruit "Top Talent"

. Recruit for ALL positions within Penske:

Regional Managers, Management Trainees, Rental Reps., Customer Service

Reps., Diesel Technicians, Drivers, Administrative Executives, Sales

and Marketing, Accountants, Finance professionals, and IT

professionals.)

. Developed creative strategies to recruit both internal & external

candidates from entry-level through management for a 1,200+ regional

employee business unit, utilizing a wide range of sources to include,

job fairs, online and print ads, employee referrals, and other

innovative resources.

. Manage the applicant flow by inputting and tracking candidates on

Candidate Tracking Spreadsheet.

. Actively working on all open positions for both Corporate and Field

each month

. Average time to fill is 20-40 days

. Build and maintain relationships with field HR & coach field clients

on recruitment techniques as it relates to effective screening,

reducing time to fill & retention strategies.

. Assisted in the organization of highly effective internal career fairs

to include planning, execution and follow-up for both internal and

external candidates.

. Restructured all job descriptions and modified the screening process

to improve the quality of applicants, resulting in an increase of

viable candidates.

Vanguard Group Corporate Recruiter Malvern, PA

12/2007 to 12/2008

* Responsible for full-cycle, high volume recruiting activities for all

corporate positions and

all site positions that are manager level.

* Responsible for the management of the recruitment process for 25 to 35

Personnel

Requisitions in the following areas, (Administrative, Supervisors,

Managers, Finance, Accounting, Human Resources, Sales, Marketing, and all

Retail Investor Group positions.

* Proven success in recruiting additional and replacement staff for

associate,

professional and executive positions from both internal and external

sources

* Consulted hiring departments on the selection process, hiring decisions,

staffing strategy and career planning to streamline recruiting, hiring

and career progression.

* Planned cost-effective recruiting strategies that included traditional

and creative recruiting methods in order to attract a higher caliber of

candidate, increase volume of quality candidates and take advantage of

marketing and field recruiting opportunities.

* Daily responsibilities included: screening and interviewing applicants,

recommending candidates to hiring managers and negotiating and preparing

offer packages.

* Coordinated and performed screening and interviewing candidates in the

hiring

process. Acted as a consultant to management in the hiring process.

* Developed and managed client relationships within business groups.

* Developed and implemented creative sourcing strategies to attract

qualified

candidates to include employee referrals, Internet, job fairs, college

recruiting, print and advertising, agencies and professional networking.

* Consistently maintain above average time-to-fill metrics while managing a

requisition load of 25 - 35 openings.

* Maintained a network of contacts and successfully built a reliable

pipeline of contacts and candidates to anticipate hiring needs.

* Assisted internal departments by interpreting corporate HR policies and

procedures.

Kenexa Corporation Corporate Recruiter Wayne, PA

05/2005 to 05/2007

* Corporate and Agency recruiting for projects in the Healthcare,

Pharmaceutical, Retail, Telecommunications, IT, and Service Industry,

which entails strong team leadership, and excellent time management and

scheduled planning

* Recruited for positions across all functions such as, sales, marketing,

accounting, finance, HR, and IT for the following clients: Microsoft,

Terminix, Parexel, Sun Micro Systems, Schering Plough, Clearwire, Auto

Desk, and Mercy Hospital.

* Promoted to Onsite Project Manager which required supervising, mentoring,

and coaching a team of 5 recruiters in the Growth Accounts Division.

* Coordinated telemarketing and marketing management in conducting market

research to determine target markets for the key account and conveyed

this information to the key account.

* Attended numerous meetings and teleconferences with executives, project

managers, and senior management to implement aggressive recruiting

strategies.

* Recruited candidates from job boards, competitors, unemployment offices,

colleges/universities, career development centers and ATS. (Brass Ring,

People Click, Hiring Gateway, and One Kenexa Database)

* Sourcing required a lot of "thinking outside the box" had to be extremely

creative, did a lot of networking, prospecting, posted on free websites,

which generated a lot of leads and referrals to help identify my "target

candidate".

* Service-oriented and dedicated to achieving sales targets while providing

superior customer service.

* Assisted with improvements to clients business model/strategies.

* Perform a Competitive Analysis and S.W.O.T Analysis

* Exceeding sales goals through B2B calls, calling into competitors, leads,

referrals, networking, and relationship building.

* Member of the 2007 Bonus Committee and Coaching Program

Perfume Gallery Retail Store Manager Reading, PA

04/2002 to 05/2005

05/2007 to

12/2007

* Responsible for merchandise by displaying, pricing, stocking and keeping

track of inventory. Used software such as Microsoft Excel, Word,

PowerPoint and Database software to analyze inventory and sales data.

* Recruit, train, motivate, and "fire up" sales team, as well as

implementing weekly sales incentives.

* Conducted in-field trainings and spot audits of employees' stores, to

ensure

quality of in-store execution.

* Refreshed, modified and created deliverables on a weekly basis and

developed a budget based on detailed forecasts and managed

inventory/costs to operate effectively within the operating budget.

* Accountable for reports and analyses directly impacting decisions

concerning the classification of merchandise, allocation and targeting of

promotional resources.

* Communicated extensively with staff members to further develop an

effective relationship with numerous business clients. Continued to work

in a challenging driven environment that allowed utilizing leadership

abilities and customer service skills.

* Maintaining a strong and open relationship with vendors, diagnosis and

resolve any issues or "bottle necks" in the operations process.

* Create and execute a business plan for sales team, which assists with

capturing the target market.

* Perform a Competitive Analysis.

* Launched new product into the marketplace that increased annual sales.

* Catered to both B2B and B2C markets to increase sales volume. (Inside

and Outside sales experience)

* Performed presentations at local trade shows and attended chamber of

commerce events to increase company image and awareness in the

marketplace. (Product education, sampling, and benefits)

* Implemented aggressive marketing strategies and product placement plans

to elevate sales and executed sales promotional packages to attract

consumers, increase traffic, and influence sales.

CitiGroup Corporate Recruiter-- Internship Fort

Washington, PA 01/2003 to 12/2003

* Strategically source, identify and recruit candidates for employment

consideration for the exempt and non exempt positions within the

Commercial Business Group.

* Facilitate pre employment testing

* Implement and utilize cost-effective recruitment strategies to attract

highly qualified and diverse candidates.

* Coach hiring managers in recruitment tools, and best interviewing

practices.

* Screen potential candidates through various technical tests and initial

phone screens.

* Coordinate travel and interview schedules with hiring managers and

candidates.

* Manage various sourcing channels including: electronic/Internet, external

recruiters, employee referral program, responses from job fairs or

industry events; and other networking events.

* Ensure appropriate follow-up with candidates; comply with established

operational and reporting procedures, particularly the timely and

accurate completion and submission of applicant flow logs and supporting

documentation.

* Create and prepare offer letters, negotiate with candidates and conduct

the required follow-up on extended offers.

* Follow up with candidates on completing pre employment background checks

and drug testing

* Ensure that on-boarding process is completed accurately. Facilitate new

hire paperwork.

* Ensure all compliance and regulatory guidelines are met

* Maintain detailed records on candidate profiles and candidate

participation in interview process.

* Work closely with hiring managers throughout hire process, consulting

managers and specialists in area on setting open position specifications.

Contact this candidate