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Manager Customer Service

Location:
Bowling Green, KY, 42104
Posted:
May 06, 2010

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Resume:

ROBERT M. SHREVE

**** ******* *****

BOWLING GREEN, KY 42104

270-***-****

abmva1@r.postjobfree.com

EDUCATION:

M.S. Business Administration U. of Northern Colorado

B.A. Foreign Service Baylor University

Academic Instructor Course U.S. Air Force

Fighter Weapons Instructor Course U.S. Air Force

RELEVANT EXPERIENCE:

PLANT MANAGER, VALOR LLC

Responsible for daily operations of Oil/Petroleum bulk plant. Responsible

for customer service, order fulfillment, inventory control, ordering

product. Also responsible for quality control for Race Fuel Division.

ACCOUNT EXECUTIVE, FCS

Recruits Psychiatrists nationwide for hospitals, mental health centers and

private practice settings. Generates new job orders from perspective

clients. Negotiates contract terms.

MANAGER, KENTUCKY MICRO-FINISHING INC.

Manages HR functions, monitors costs, prepares and monitors annual company

forecast, responsible for company communications and computer systems,

manages special projects for company president, ISO Auditor.

CAPTAIN BARON AVIATION

Fly nightly cargo flights for Fed Ex feeder. Represents Company at local

airport board meeting and during local FAA inspections.

V.P. PEGASUS AIRWAYS INC.

Managed initial Part 135 certification, wrote company compliance manual,

security plan and drug plan. Interfaced with FAA Primary Operations

Inspector. Had primary responsibility for all flight and maintenance

operations. Negotiated contracts with customers and

vendors.

BENEFITS MANAGER WESTERN KENTUCKY UNIVERSITY

Administered benefits program for 1500 full time employees. Solicited and

negotiated University benefit plan contracts. Conducted initial orientation

for new employees. Administered Workers' Compensation Program. Completed HR

related surveys. Administered University OSHA

Program.

OFFICE MANAGER ALTON CANNON, ATTORNEY AT LAW

Managed two law offices. Completed and filed legal documents. Interviewed

clients. Performed title searches and investigations.

FLIGHT ENGINEER PAN AMERICAN WORLD AIRWAYS

Ensured aircraft airworthiness. Maintained aircraft airworthiness and

maintenance documents. Ensured compliance with federal and international

laws and regulations. Supervised maintenance. Detected and corrected in-

flight malfunctions.

TEST PROJECT OFFICER, DETATCHMENT COMMANDER, CHIEF OF WEAPONS & TACTICS,

431 TEST & EVALUATION SQUADRON USAF.

Developed, conducted and documented weapon and system component test

programs for the USAF F-111 fleet. Responsible for all personnel and

administrative needs of up to 100 deployed officers and enlisted personnel.

Ensured compliance with federal and state health, safety and environmental

regulations.

ASSISTANT CHIEF, WING STANDARDIZATION & EVALUATION DIVISION, ROYAL AIR

FORCE LAKENHEATH UK USAF.

Performed flight and written evaluations of over 250 aircrew. Responsible

for the supervision, training and career development of 14 officers.

Developed and maintained job descriptions. Maintained personnel files.

Organized and conducted training seminars. Served on

pilot evaluation boards. Responsible for all Wing Operations during combat

exercises. Public relations duties included being profiled on a BBC

television documentary. Commanded NATO Quick Reaction Alert force.

Flight & classroom instructor.

ASSISTANT ACADEMIC TRAINING SUPERVISOR, REESE AIR FORCE BASE,

LUBBOCK,TX, USAF.

Responsible for scheduling and training Academic Instructors. Classroom

instructor for over 500 student pilots. Flight Instructor, diagnosed and

corrected learning difficulties, evaluated,

measured and recorded student progress. Edited and revised course

materials. Maintained technical and course publications.

AIRCRAFT COMMANDER, SEYMOUR-JOHNSON AFB, GOLDSBORO NC USAF.

Trained and evaluated aircrews. Flew assigned missions.

CHIEF OF ADMINISTRATION & REPORTS,SECURITY POLICE OFFICER, WEBB AIR

FORCE BASE, BIG SPRING, TX, USAF.

Responsible for protection of all base fund and firearms/munitions

facilities. Developed and evaluated security procedures.

AWARDS:

Three Outstanding Academic Instructor Awards

Flying Award (Fighter Weapons Instructor Course)

Outstanding Graduate (Fighter Weapons Instructor Course)

Air Medal (Libya Raid 1986)

Civilian Desert Storm Medal (1991)

REFERENCES:

Gary Emmick

Owner, Valor LLC

1200 Alsop Lane

Owensboro, KY 42302

270-***-****

Tony Glisson

Director, Human Resources

270-***-****

abmva1@r.postjobfree.com

Western Kentucky University

WAB 42

1 Big Red Way

Bowling Green, KY 42101

Warren Irons

Internal Auditor

270-***-****

abmva1@r.postjobfree.com

Western Kentucky University

WAB 32

1 Big Red Way

Bowling Green, KY 42101

Barry Woosley

Manager, Risk Management

270-***-****

abmva1@r.postjobfree.com

Western Kentucky University

1 Big Red Way

Bowling Green, KY 42101



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