Erica Harrison
Bloomfield, NJ 07003
*********@*****.***
EXPERIENCE
HCL Expense Management Services Inc February 2002 to
February 2010
(A subsidiary of HCL Technologies)
Rutherford, NJ
Head of Human Resources
Employee Relations and Performance Management
. Responsible for employee relations activities and documentation,
including coaching management, employee grievances, disciplinary
actions and terminations
. Investigate and respond to employee issues and concerns.
. Conduct Sexual Harassment and Sensitivity Training
. Analyze performance appraisals for accuracy, consistency and
legality
. Conduct Exit Interviews and provide feedback to management
. Conduct investigations on all employee complaints
Change Management
. Managed one merger and later an acquisition from an HR perspective-
integration of policies and procedures, revisions of the employee
handbook, benefits changes
. Coordinated with parent company to create and embrace a new global
corporate culture
. Addressed employee questions and concerns
HR Policy
. Interpretation of workplace policies, procedures and employment
practices
. Coordinate and explain HR programs and policies, provide analysis
and reports
. Assist with development of company policies
. Compile data for EEO /Affirmative Action Plan
. Ensure compliance with all state and federal workplace regulations
Recruiting and Selection
. Source and recruit - identify needs, create job specifications,
qualifications, and skills.
. Create offer letters and perform background checks
. Developed Employee Orientation program
Administration
. Participate in annual renewal process for all benefits - review
plans, analyze financial data, and make recommendations for plan
changes where necessary
. Administer all benefits, including medical, dental, vision, FSA,
Life, AD&D, 401k, Short and Long Term Disability, COBRA, Workers
Compensation
. Monthly reporting
. Researched and implemented HRIS system
. Interface with payroll - provide employee updates on a semi-monthly
basis
LockStar, Inc.
July 1998 - December 2001
Lyndhurst, NJ
Human Resources Specialist
Employee Relations and Performance Management
. Developed all company policies and Employee Handbook
. Developed and implemented employee appraisals across all levels of
personnel
. Serve as liaison between employees and management in all
disciplinary matters
Benefits Administration
. Researched and implemented benefit programs
. Benefits administration, including 401K, medical and dental plans,
COBRA and Life Insurance/AD&D
. Assist with preparation of stock option documentation
Recruiting and Selection
. Recruit, interview, and manage the hiring process for all
permanent, temporary, and contract positions
. Utilize online recruiting sources; post open positions and search
resume databases for qualified candidates
. Assist employees with H1B sponsorship and green card process
. Establish relationships and negotiate contracts with professional
recruiters
Administration
. Maintain confidential employee records and track employee
attendance
. Responsible for payroll processing
. Ensure compliance with all state and federal workplace regulations
SynData, Inc.
August 1996 - April 1998
Teaneck, NJ
Human Resources Administrator
Recruiting and Selection
. Recruitment, interviewing, and hiring of all technical and non-
technical personnel
. Established relationships and negotiated contracts with outside
recruiters
. Attended job fairs, and utilized online recruitment sources
. Conducted new employee orientations
HR Policy
. Ensured compliance with all federal and state workplace regulations
. Assisted in writing company Policies and Procedures
. Implementation of performance appraisals across all levels of
personnel
Administration
. Assisted in the administration of COBRA, Unemployment, Workers Comp,
Liability, Short Term Disability
. Benefits administration including medical, dental and 401k plans
. Maintained confidential employee records
. Tracked employee attendance
. Supervised administrative staff
. Conducted exit interviews
SKILLS
MS Word, MS Excel, MS PowerPoint, Publisher, Visio, ADP Pay Xpert, ADP HRB
EDUCATION
Montclair State University, Upper Montclair, New Jersey
Bachelor's Degree, Psychology, August 2000
REFERENCES
Furnished upon request