ALVIN "RICK" SMITH
****E Oakshire Dr.
Houston, Texas 77027
901-***-****-cell
281-***-****-home
******.*****@*****.***
SUMMARY
Results oriented Sales Leader with extensive Sales and Management
experience in Pharmaceutical and Consumer Packaged Goods industry.
Outstanding capacity to quickly and accurately identify opportunities and
challenges; and planning, organizing and executing to consistently deliver
results. Expertise includes consultative and solution selling skills.
Ability to forge solid sustainable business partnerships. Experienced in
developing cohesive teams, planning and implementing successful strategies,
building commitment to vision and creating climate where people, ideas and
results excel. Excellent business acumen. Known for effectively managing
divisional P&L. Recognized for utilizing strong communication,
interpersonal and relationship management skills. Articulate and persuasive
change agent whose recommendations, actions, and leadership drive bottom
line, customer loyalty and employee morale.
CAREER HIGHLIGHTS
. Subject Matter Expert in managed care arena. Shared learning's to assist
district growing market share in emerging sector, resulting in Regional
Accounts Manager promotion.
. Developed and implemented broad range of process improvements, and
leveraged strengths of team to become Number 1 Hospital District in
nation for antibiotic sales.
. Partnered with key regional principles of emerging channel and developed
new merchandising concepts which grew share of space and market share by
9%.
. Directed team to target, negotiate, sign and implement key school system
and university contracts that improved brand presence in state of
Arkansas and volume by 15%.
. Established and implemented processes that improved collaboration of
cross functional teams that improved productivity, eliminated duplication
and grew volume by 10%.
. Started new business venture that helped hundreds of individuals addicted
to nicotine to discontinue and improve quality of life.
Process Improvement Goal Orientation Key Account Management
Business Development Sales Management Motivational Leadership
P & L Management Customer Focus/Support Customer
Growth/Acquisition
PROFESSIONAL EXPERIENCE
Coke north America, Coca-Cola Enterprises, Little Rock, AR
2008
Sales Manager
Sales management executive with 4 direct reports and 26 indirect reports in
start up division covering specified four state territory. Directly
responsible for developing new business, growing existing business, and
developing the teams capabilities, and competencies to meet business
objectives.
. Lead sales training process and instituted accountabilities that resulted
in 15% increase in productivity and 5% increase in sales volume.
. Implemented category management process using existing beverage data that
improved promotional sales results by 10%.
. Analyzed team's strengths/opportunities and developed reorganization
process focusing on performance management principles which improved
capability strength by 26%.
. Due to business climate and new corporate leadership significant
reorganization emerged, impacting On Premise division.
Liberty Laser Points, LLC, (Smoking Cessation Center) Memphis, TN 2004
-2008
President/Owner
Start up business venture to assist individuals who suffer from nicotine
addiction. Served as trusted adviser to clients, helping them reduce health
care cost and absenteeism due to smoking related illnesses.
. Developed system that enabled them to cease smoking cessation.
. Marketing and sales initiatives created 5 corporate accounts as smoking
cessation specialist.
. Performed treatments and counseling sessions that enabled hundreds of
smokers eliminate nicotine addiction.
Frito-Lay North -America, (Division of PepsiCo) Memphis, TN
2002 -2004
Zone Sales Leader/General Manager
Sales Leader responsible for $80 MM in annual sales, and
regional/divisional P&L. Managed and Lead an organization of about 185 with
8 direct reports covering three states.(MS, AR, and TN)
. Elevated national ranking from 120th to 98th in first year.
. Exceeded sales volume objectives by 4%.
. Improved productivity and P&L by 10%.
. Upgraded bench strength by improving development opportunities.
Phillip Morris USA, (DIVISION of the Altria Group) MEMPHIS, TN 1994-
2002
District Manger
Sales executive directly responsible for delivering against promotional
priorities, growing market share and organizational development.
. Increased market share during first year from 34% to 40% in highly
competitive discount market.
. Exceeded sales plan by $1.5MM
. Developed 2 direct reports to positions of greater responsibility
Smithkline Beecham Pharmaceuticals, Houston, TX 1982-1994
District Sales Manager, Regional Account Manager, Sales Representative
Sales leader responsible for operational objectives, business development,
corporate compliance and organizational development and training.
. Recognized as subject matter expert in emerging channel which lead to
being promoted to Regional Accounts Manager
. Developed and implemented regional managed care business that resulted in
increasing sales by $1MM .
. Increased regional hospital district ranking from last place to 2nd
place and national ranking from bottom third to 5th place
. Developed 4 representatives to national ranking within top ten.
Education
B.A., Tulane University, New Orleans, Louisiana
Pre-Med Minor, Texas Southern University, Houston, Texas