Sales Customer Service

Joshua F. Davis

*********@*****.***~ 570-***-****

***** ******* ***** *** *** 12308

Fairfax, VA 22030

Objective: To obtain an entry-level position in a

business related field

Education: Pennsylvania College of Technology, Williamsport,

PA Graduated December 07

Bachelor of Science- Business Administration w/

Concentration in Management

Related Coursework:

. Marco/Micro Economics Human Resource Management

. Legal Environment of Business Intro/Global Finance

. Financial/Managerial Accounting MOUS Excel/Access Cert. Coursework

. International Business Quantitative Methods of

Business

. Organizational Behavior Managerial Economics

. Organizational Design Environment of Sales

. International Marketing Elementary Statistics with

Computer Applications

Experience:

. May 2006 to August 2006: Internship-Federal Bureau of Prisons,

Allenwood, PA

o Business Intern, Process, Financial Reports, Statements and

Inmate and Staff Transactions

Employment:

. September 2009 to Present: Sales Representative-Verizon Wireless,

Washington, DC

o Close sales, meet established sales quotas, provide excellent customer

service, maximize sales opportunities

. May 2009 to September 2009: Server-Macaroni Grill, Franconia, VA

o Greats all guests with friendliness and provide excellent service,

serve food, maintains full knowledge of menus, recipes and etc.

. October 2008 to February 2009: Loan Officer-American Equity Mortgage,

Owings Mills, MD

o Sales, Estimates, Origination, Set up, Submissions, Customer

service related issues

. January 2008 to April 2008: Management Trainee/Package Handler-FedEx

Ground, White Marsh, MD

o Handling, Splitting, Sorting, Unloading, Loading, Data Entry,

Paperwork Processing, Trailer Assignments and Management

Training

. September 2005 to December 2007: Package Handler-FedEx Ground, Muncy,

PA

o Handling, Sorting, Processing, International Paperwork and

Entering packages into system

. May 2005 to August 2005: Ride Host/Supervisor- Cedar Point Amusement

Park, Sandusky, OH

o Scheduling, Rotations, Customer Service and Ride Operation

Qualifications:

. Flexible, able to multitask, problem solver

. Willing to work hours that meet the demand of the job

. Excellent written and verbal communication skills

. Willing to assume leadership position in group projects

. Able to meet deadlines

. Very social, a team player

Affiliations:

. Sigma Pi Fraternity-Theta Phi Chapter

o Founding Father, Executive Council member, Risk Management

Chairman, Scholarship Chairman, Alumni Director

Contact this candidate