W. DOUGLAS KISER

Mobile: 773-***-****

E-mail: abmuv9@r.postjobfree.com

PROFESSIONAL PROFILE

Operations manager with 20 years of engineering and lean manufacturing

experience in office furniture and automotive environments, specializing in

Toyota Production System implementation. Combines a good balance of project

management and leadership to facilitate large projects from design

requirements through launch and production. Works well with all employee

levels and management styles. History of delivering improved quality,

process improvement and reduced cost.

CAREER HISTORY

STRATEGIC MATERIALS, INC, Chicago, Illinois

Quality Manager 2008-Present

Manage the quality and maintenance operations of this glass recycling

facility. Responsible to implement the Quality Assurance program, establish

SOPs and training, and staff. Management of 12 high-speed micro-sorting

machines, Customer and Supplier management, Purchasing, Receiving,

Shipping, and Dispatch.

Increased tons produced per hour from 20 to 27

Reduced maintenance costs via implementation of preventative

maintenance programs

Increased plant profit by 28%

Improved the efficiencies in all areas of the plant

Efficiency improvement realization via implementation of new

processes

SUMMIT POLYMERS, Chicago, Illinois

Operations Manager 2007-2008

Oversee the operations of a $350 Million dollar injection mold facility.

Responsible for nine Department Managers including, Engineering, Quality,

Assembly, Molding, H.R., Maintenance, Manufacturing, Toyota Production

System, Paint and Materials.

Increased capacity in 12 molding presses from 230T to 1100T by

utilizing T.P.S philosophies

Reduced changeover times from 1.5 hrs to 4 minutes

Reduction in manpower from 12 operators to 2

Set up a visual robust mold inventory system

Improved the efficiencies in all areas of the plant

SHAPE CORPORATION, Grand Haven, Michigan

Manufacturing Operations Manager 2004-2006

Directed the operations of a diversified office furniture plant with 350

employees.

Managed a $55 million budget. Functional responsibility for maintenance,

tool room, quality, engineering, and six production work cells. Delivered

quality product from over 3,000 part numbers to over 100 customers.

Turned around the operation from a loss to 12% in 2 years

Designed a new plant layout to accommodate one piece flow and reduce

inventory. Recognized for inventory accuracy of 99.8%

Implemented poke-yoke systems stabilized processes and provided better

operator training that improved material usage and reduced the scrap

rate from 7% to 1.5%

Reduced quality PPM by 50% through root cause analysis, new fixtures,

and problem solving methodologies. Achieved perfect PPM delivery for 2

years

Director of Operations 2001-2004

Directed operations in 3 plant locations serving the automotive and office

furniture industries with 1,100 employees and a $350 million budget.

Provided leadership to 3 plant managers and 15 production supervisors.

Planned and implemented new product manufacturing processes. Designed

assembly using diverse equipment including robotics, stamping presses,

rafted mills, and weld cells. Successfully manufactured new products

for customers that met start up dates, budget requirements and quality

expectations

Transitioned production of a Chrysler window channel product to a

manufacturing work cell process. Reduced scrap, inventory and

workforce requirements by $300,000

Director of Lean Manufacturing 1999-2001

Led 6 lean manufacturing coordinators in 4 plant locations. Implemented

Toyota Production System and Total Productive Maintenance, and facilitated

Kaizen events.

Initiated Kaizen events to improve efficiency quality, and delivery,

stabilize workforce requirements, and increase customer satisfaction.

Resulted in a $200,000 cost savings

Formed a 6-person team to lead the implementation of the Toyota

Production System. Selected team from cross functional group of

support departments. Conducted training, identified improvement

opportunities, prioritized projects and measured outcomes to ensure

improvements were sustained

Traveled to Japanese and United States locations for 100 hours of

training and achieved certification as a Total Productive Maintenance

instructor, one of only 750 located in the United States

Plant Manger 1996-1999

Lead operations across 2 plant locations with over 500 employees.

Introduced and implemented the Shape Production System, a new problem

solving methodology that was adopted throughout the company.

HONDA OF AMERICA MANUFACTURING, Marysville, Ohio

Engineering Coordinator 1991-1996

Led 3 months of best practice activities at over 25 suppliers in 10 states.

Coordinated, trained and implemented best practice philosophies to enhance

profitability, reduce rejects and increase efficiency.

Overcame lack of management support in the development of a set of

welding fixtures that reduced scrap by $97,000 per year. Collaborated

with informational technology team to adapt a trunk hinge in a way

that produced over $128,000 in cost avoidance

Gathered data, set up meetings and collaborated with suppliers to

reduce the number of parts in a product. Negotiated reduced costs and

improved efficiency to realize cost savings of over $200,000

Production Staff 1987-1991

Coordinated the start up of a Nissan Express warehouse to deliver bulk

nuts, bolts, fasteners, clips and grommets to third shift operators. Worked

with warehouse project leaders and supervisors to set up unpacking and

delivery systems to meet production needs.

Team Leader, Material Service 1986-1987

Painting Operator 1983-1986

EDUCATION

Bachelors level coursework, Baker College, Muskegon, Michigan

Graduate Instructor, Total Productive Maintenance Institute, Atlanta,

Georgia

Honda job training: Molding, Stamping, Roll Forming, Welding, Extrusion,

Rubber Processing, Machining and Glass

Company sponsored training: Value stream mapping, Toyota Production systems

implementation, Managing Change, Effective meetings, Employee relations,

Finance and Accounting, Plant and Facility Layouts

Dale Carnegie Leadership training

PROFESSIONAL DEVELOPMENT

Bluegrass Automotive Manufacturers Association (BAMA)

Chairman, Region 2 representing 10 suppliers in 5 states, 2006-present

Chairman, Plant Development Activities Group, 1995

Contact this candidate