Project Manager Management
Resume:
RICHARD A. TERRELL
Royal Palm Beach, FL. 33411
************@*****.***
PROFESSIONAL SUMMARY:
. Telecommunication Professional with over eighteen (18) years of
technical and project management experience within the field of
information systems, project engineering, microwave radio
communications, Telecomm consulting, and Fiber optic support.
. Motivated self-starter, exhibiting high ethics, hard work, dedication,
competence, and confidence underscored by a personal commitment to
outstanding professional performance.
. Respected team builder, able to empower others to achieve goals.
. Effective communicator, able to motivate and work with diverse
populations.
EXPERIENCE:
NEC America Inc. Herndon,
VA 4/2004 - 1/2009
Project Manager
Detail Engineering Manager
Was responsible for managing the execution of major and minor projects
including; schedule, budget, resource allocation, supplier selection,
manufacturing, performance and quality. Additional responsibilities
included managing a cross-functional team to execute all projects
assigned. Complete projects on time, or ahead of schedule and within
budget. Utilize various Project Management tools and spreadsheets.
Interface with clients on a regular basis to ensure all aspects of
deployment were synchronized with each department for on-time delivery.
Manage Implementation team in design, purchase and installation of entire
Fiber Optic Network. Provided customers with "AS IS" and "AS BUILT"
reports throughout entire project.
ClearTel Communications Delray Beach,
FL 1/2003 - 4/2004
Inside Sales Manager
Inside Sales Representative
Customer Service Representative
Assist customers with problems and issues with billing, service and other
issues using company provided tools and software systems.
Sell telecommunication services to existing and new residential and
business customers via outbound and inbound calls. Met company determined
goals with regards to sales required by representatives.
Managed the inside sales team to ensure each representative met their
goals. Provide training assistance to sales team when required. Provide
assistance to customers with issues that could not be resolved by sales
teams.
Provided reports to upper management with regards to meeting sales
requirement and resolving issues.
Optisphere Networks Inc. Boca Raton,
FL 3/2001 - 3/2002
Project Manager
Develop project management guidelines for Optisphere Networks Project
Management department. Manage the first field installation/deployment,
utilizing project management procedures. Manage the execution of major and
minor projects including schedule, budget, resources, supplier,
manufacturing, performance, and quality. Additional responsibilities
included managing a cross-functional team to execute all programs
assigned. Complete project on time, ahead of schedule and within budget.
Utilize various Project Management tools and spreadsheets. Interface with
clients on a regular basis to ensure all aspects of deployment were
synchronized with each department for on-time delivery. Manage
Implementation team in design, purchase and installation of entire Fiber
Optical network. Provided customers with "AS IS" and "AS BUILT" reports
throughout entire project.
Hattech Inc. Chantilly,
VA 2/1998 - 3/2001
Assistant General Manager of Operations
Managed the following departments; Project Management, Detail Engineering
and Field Implementation, which consisted of over 150 employees.
Responsibilities included managing personnel issues, creating/maintaining
division budget, and developing/maintaining customer base. Ensured all
personnel received the necessary training to perform their duties as
required. Interface with all customers, and high-level managers to ensure
customer satisfaction. Provide Executives with the appropriate Division's
weekly and monthly reports.
Director of Project Management
Responsibilities included managing the Project Management Department with
direct reports to company Vice Presidents. Assisted with the development
of training aids, pricing tools and project timeline spreadsheets to assist
personnel and meet the customer's requirements. Developed and maintained a
multi-million dollar department budget. Focused accounts targeted to
primarily customer with annual budgets between 10 and 20 million dollars.
Interface with customers to develop implementation intervals based on their
needs. Ensured all aspects of each project met all of the clients'
requirements. Provide upper management with weekly/monthly reports on the
state of the department.
Project Manager
Was responsible for managing the execution of major and minor projects
including; schedule, budget, resource allocation, supplier selection,
manufacturing, performance and quality. Additional responsibilities
included managing a cross-functional team to execute all projects
assigned. Complete projects on time, or ahead of schedule and within
budget. Utilize various Project Management tools and spreadsheets.
Interface with clients on a regular basis to ensure all aspects of
deployment were synchronized with each department for on-time delivery.
Manage Implementation team in design, purchase and installation of entire
Fiber Optic Network. Provided customers with "AS IS" and "AS BUILT"
reports throughout entire project.
NEC America Inc Herndon,
Virginia 11/1994 - 2/1998
Field Engineer
Responsibilities included:
. Writing the Method of Procedures (MOP) for site installations
. Supervising installations of equipment at customer locations
. Conducting test & turn-up procedures
. Training on-site technician during system testing
Detail Engineer
Responsibilities included:
. Conducting Site Surveys
. Creating Engineering/Installation packages
. Designing power requirements for equipment to be installed
. Designing ancillary equipment requirements
. Ordering all necessary materials for installation
EMI Communications Corp Alban, NY / Boston, MA 8/1983 -
10/1994
Operations Manager
Establish and maintain a budget in excess of one million dollars. Maintain
extensive digital, video radio network, which included Multiplexers, DAC,
CSU/DSU and Frame Relay Switches. Created training aids for test
equipment, multiplexing, CSU/DSU, DAC, for daily operations. Act as lead
trainer, conducting sessions for groups of twelve technicians. Install
radios, multiplexers, frame relay switches and other transmission
equipment. Assist in the development of disaster recovery plan for
communications network. Execute disaster recovery plan without
interruption of service to thousands of customers. Relocated site after
system was on-line. Develop working relationship with all departments in
company, customer and carriers.
Project Manager
Develop project management software with IBM, NYNEX, New York Telephone and
Boeing, as consortium members for a 90 million dollar project. Assist in
the development and maintenance of network. Assist in sales/marketing to
all customers. Manage installation of transmission equipment for project
in various locations around New York State. Maintained Radio and
Multiplexer network during project. Assist with the development of the
technology (voice over data units). Surveyed sties around the state of New
York and deployed, installed, tested and turned-up an IDNX (Smart Mux).
This consisted of low speed inputs of: voice channels, data circuits
(CSU/DSU), frame relay links and DS1's and high-speed DS3s.
. The network still operates today and carries traffic for the New York
State Lottery and all State Government traffic.
. This was the first ever all digital network for a state government in
the United States.
US Army Ft. Gordon,
GA 6/1978 - 6/1982
Microwave Radio Communications
TOOLS:
. Computer Operation
. Microsoft Office Suite
. Microsoft Projects
. Primavera
. Visio
. Acrobat
. Test Equipment
. Auto Cad
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