Human Resources Professional with over fifteen years of experience.
Strengths include excellent interpersonal and customer relationship and
vendor management skills. Skilled in problem analysis, identify and
implement effective solutions and provide training and support. Self-
motivated team player possessing superior critical thinking, analytical,
organizational and project management skills.
EXPERIENCE
Parkway Adult Education & Literacy, St. Louis, MO
2009 - Present
Certified Instructor - Assist adult students in preparation for GED exam in
Math, Language, Reading, Science, Social Studies and Writing. Adapt lesson
plans and teaching methods according to individual needs. Maintain state
mandated paperwork and reporting.
Thompson Coburn, LLP, St. Louis, MO 2008 -
2009
HRIS Specialist
Processed and maintained manual and automated human resource transactions
for over 700 employees. Provided statistical data and ad-hoc reports for
other business units. Implement programs to streamline more effective
department business processes by documenting current state and future state
processes, identifying process gaps and presenting the best process to
Human Resources, IT and Payroll management. Supervised team through
benefit enrollment process, user acceptance testing for system updates and
upgrades. Vendor management. Compiled dated for regulatory compliance
reporting and surveys. Manage HR data integrity.
NuView Systems, Inc., Wilmington, MA 2006 -
2008
Project Manager & Implementation Specialist
Responsibilities included customizing content and performing demonstrations
for potential clients. Supported Sales managers with responses to
RFPs/RFIs. Responsible for successful implementation of fully integrated
HRIS software application by effectively managing the entire implementation
process, requiring learning the system and customizing the contents using
SQL and HTML ensuring client satisfaction. Modules include Recruiting, HR,
Benefits, Compensation, Training and Performance Management.
Convert client data, assisting with data mapping to make certain of
accurate, timely and total information transfer.
. Testing and training of delivered system.
. Liaison between clients and NuView staff guaranteeing smooth
communication flow.
. Web demonstrations for new and existing clients on applications,
supporting complete customer understanding.
Argosy Gaming Company, Alton, IL
2000 - 2006
HR Systems Manager reporting to Sr. VP of Human Resources
Responsibilities included development, implementation and enhancements of
all Human Resources Management (HRMS) systems for six properties. Ensure
correct business functionality, requirements and industry standards are
addressed within the application. Responsible for ensuring ongoing system
integrity, file and table maintenance and application security.
Responsible for documenting use cases, test cases and overall project plan.
Responsible for conducting end user training and developing job aids for
property super users. Responsible for HR security and management role in
Sarbanes Oxley audits. Serve as technical liaison and strategic business
partner with IT department, business units and vendors. Serve as project
manager and internal HR consultant for all Human Resources projects.
Supervised project resources.
Kronos, Ceridian, Ultimate Software, Cognos, Travis Cobra, Microsoft
Project, Microsoft Visio
. Project Manager for employee and manager self-service for property
with over 500 employees.
. Project Manager for Cyber Recruiter applicant tracking system for
property site with over 1,200 employees.
. Project Lead for online employment application interface for property
site with over 2,500 employees.
. Project Lead for Travis Cobra software and SQL Export tool to
interface with UltiPro.
. Manage and administer over 700 custom reports in Cognos and 200
UltiPro standard reports.
. Key team member on conversion and implementation of Ultimate Software
(UltiPro) system for over 5,500 employees. Responsible for file
layout, code translation, interfaces and training.
. Key team member on upgrade of Kronos. Responsible for file layout,
code translation, interface and training.
. Completed and submitted disaster/recovery business impact survey
analysis for HR Department.
Graybar Electric Company, Inc., St. Louis, MO
1993 - 2000
Sr. HRIS Project Specialist reporting to VP of Human Resources, 1997 - 2000
Ceridian, Cyborg
Responsibility included data integrity and security of human resources
information system. Maintained and performed monthly administration to
Cyborg and Ceridian systems for payroll and HRIS for active and retired
employees. Served as liaison for HR department and field users with IT
department and third party vendors. Researched, analyzed, tested and
maintained both systems in support of HR related administration, projects
and upgrades. Served as HR department and company-wide trainer for HRIS
programs. Software and system support to HR department and HR field staff.
Continually monitor HR needs and design new or modify existing system to
meet changing needs and requirements. Revise and update forms and
procedures to streamline business processes. Serve as Cyborg systems
security officer for over 9,500 employees. Supervised seasonal support
staff members.
. Project Leader - Succession planning project. Required converting
history from manual sources to Cyborg system and generating an
internal resume.
. Project Leader - Converted pensioners from Ceridian to Cyborg system.
. Created and maintained shared email folders for District HR managers
and HR department.
. Trained and maintained the HR department end users on web page portal.
HR Generalist reporting to Director of Business Systems and Support,
1996 - 1997
Maintained personnel files, recruited, tested, new hire orientation,
compensation and benefits administration for over 200 employees at IT
facility. Daily processing of purchase orders for internal IT purchases.
Developed and maintained conference room scheduling in GroupWise email
system.
Compensation Analyst to Manager of Compensation, 1994 - 1996
Completed salary surveys and compiled salary data for reports. Developed
and maintained job descriptions.
HR Coordinator to Manager of Employment, 1993-1994
SOFTWARE PROFICIENCY
Microsoft Office Suite - Access, Excel, Word, PowerPoint
HR/Payroll Systems - ADP, Ceridian, Cyborg, Ultimate Software, Lawson
Miscellaneous Programs - Cyber Recruiter (ATS), Web Applicant, Travis
Cobra, GroupWise, Microsoft Project, Microsoft Publisher, FrontPage,
Outlook, Internet, SQL, Visual Basic, Kronos, Cognos, Business Objects,
Visio, Intuit TrackIt! Helpdesk, SoftPhone, Proprietary Systems and
Methodologies
EDUCATION, CERTIFICATIONS
Six Sigma Certification (Green Belt/Black Belt)
2010
Professional Human Resources Professional Certification (PHR)
2010
Missouri Certified Instructor
Client/Server Technology Certification, St. Louis University, St. Louis, MO
Bachelor of Science, Business Administration, Columbia College, Columbia,
MO