Sales Customer Service

Wendy Bulk

** ********, **** **********, **, ****1 . 401-***-****. ******@***.***

A management/sales professional-goal oriented strategist whose confidence,

perseverance and vision promote success.

Hands-on manager with a full range of operations including strategic

business planning, purchasing, and budget management. Over 15 years

management experience successfully interacting with top management, co-

workers, sales representatives and customers/members. Successful track

record in demanding, fast-paced environment requiring stamina, patience,

and time management skills. Give detailed attention to schedules,

deadlines, budgets, and quality results.

With a mission-driven passion, quickly advanced a career in:

Account Management/B2B sales

Health and Wellness Organization Management

Restaurant/Hospitality Management

Experience:

Account Manager/ B2B Outside Sales-RI Representative May 2008 to

Present

Staples Industrial - Sudbury, MA

( Work independently to sell Staples Industrial packaging supplies

to account base

in a defined territory.

( Achieve assigned quota by taking a consultative approach to

selling.

( Focus on the development of relationships at all levels of the

organization,

listening to customer needs and providing product solutions and

customer service that exceeds their expectations.

( Responsible for identifying potential sales opportunities.

( Develop and implement business plans to close identified

business.

( Pursue new business opportunities, new markets and acquisitions,

as necessary.

( Accountable for all record-keeping as appropriate and in

accordance with Staples

Industrial specifications.

( Utilize proper software and technological tools to maintain

proper records.

( Travel extensively as monthly and annual quota must be

maintained.

General Manager

RI Health & Wellness Associates-Middletown, RI

2005-2008

( Direct and manage all aspects of a growing organization.

( Manage a team of consultants who integrate health and wellness

services and

programs into corporate and private business settings spas,

resorts, inns, bed

and breakfasts and more. Services included: massage therapy,

skin care, fitness

and weight loss programs.

( Manage sales representatives who pursue new business

opportunities, new

markets and acquisitions, as necessary.

( Manage marketing and advertising strategies and activities in

support of

organization.

( Responsible for budget development and management, company policy

and

protocol and all other matters regarding the success of company.

Wendy Bulk

page 2 of 2, continued

Director of Health and Wellness

2002-2004

Greater Providence Family YMCA-Providence, RI

( Invigorated and refocused a stagnant non-profit organization,

providing

turnaround leadership to build membership retention, cut

expenses, and

dramatically increase membership income.

( Managed marketing strategies and activities in support of a

newly constructed

YMCA.

( Managed all aspects of fitness center, aerobics center, weight

room, health and

wellness resource center, yoga and pilates center and all

related fitness

programming.

( Upon hire, designed gym, health and fitness facilities, and all

related

programming.

( Coordinated media and publicity associated with June 2003 Grand

Opening.

( Provided budgetary and planning capabilities under severe

financial situations

without eliminating many programs.

( Provided strong community outreach and support to the diverse,

economically

Challenged urban community.

( Provided training, supervision, support, and performance

evaluation to over 50

staff members.

( Developed creative and rewarding incentives program to motivate

staff

productivity.

Fitness Coordinator- Personal Trainer/Group Exercise Instructor

1996-2002

Newport County YMCA-Middletown, RI

( Hired, trained and supervised up to 25 fitness staff.

( Managed all aspects of fitness programming.

( Created and managed all aspects of marketing for programs.

( Assisted Senior Director in budget development and management.

( Restructured One on One Personal Training Program.

( Created, marketed and implemented Youth and Teen Fitness

Programs.

( Developed innovative fitness education program for improving

overall health of

youth and teens.

( Managed all aspects of the Fitness Centers and Weight Room.

Education

University Of Rhode Island

Kingston, RI

Bachelor of Science, Business Administration

Concentration in Management and Marketing. Member of the Dean's List.

Bristol Community College

Fall River, MA

Associates of Arts, Business Administration

Member of the Dean's List and received honors upon graduation.

References available upon request

Contact this candidate