FRANCIS HERNANDEZ

*** **** ****** ***. # * (***) 838-

6740

Beacon, NY 125

abmuqe@r.postjobfree.com

WAREHOUSE MANAGER

Driven Warehouse/Distribution management professional with superior

organizational skills enabling effective management of operations to ensure

corporate standards are met. Exceptional analytical, problem solving, team

building, negotiation, P & L forecasting and budget management skills.

Proven leader with strong communications, relationship-building and

conflict-management skills. Fluent in English, Spanish and Italian.

AREAS OF EXPERTISE: Warehouse Operations, Process Improvement, Project

Management, Inventory Control, Customer Service, Safety Compliance, Systems

Implementation Training, LEAN & 5S, AS400, Viaware, JD Edwards, Convey

2005, WMS, Digital Logistix

PROFESSIONAL EXPERIENCE

THE GAP, INC., Beacon, NY

2007 - Present

Operations Supervisor

Manage and execute business strategies determining product flow in and out

of the warehouse. Supervise, train and mentor staff of 65 operating a 1.7

million sq. ft. warehouse, dispatching up to 85 trailers daily.

. Expanded physical sorter capacity to process a maximum of 130,000 units

per shift in sorters.

Upgraded WMS, WCS, and Crisplant systems to accommodate enhanced

sorter capacity:

o A 5 - 11% shift in volume from manual pick to sorter yielded a

savings of $508,000.

o A higher pack factor in sorter than manual pick resulted in a

savings of over $6,000.

o Increased sorter capacity reaped a savings of more than $140,000.

o More sorter volume increased sorter replenishment CPDH, less travel

time in stocking, and saved $26,000.

. Increased stocking productivity performance producing a savings to budget

for 2009 and 2008 $587,000 and $147,000 and respectively:

o Built trust and relationships with and among associates to drive

growth and manage change. Promoted a culture of accountability to

drive productivity performance.

o Closely managed department budget to meet and/or exceed

expectations; developed short and long term cost cutting

strategies.

o Assisted in revising and simplifying the standard operating

procedures for each job function; facilitated training and

certification in the new procedures.

o Promoted an associate bonus program for superior productivity

performance.

. Laid out and enhanced parking spaces of forklifts that generated a yearly

savings of $19,000: Led a study to identify a central location in the

warehouse for the parking of forklifts. Created parking spaces close to

the product storage locations in the warehouse to minimize travel time

and increase product picking efficiency.

FRANCIS HERNANDEZ PAGE TWO

THE GAP (continued)

. Restructured the buffer area resulting in annual savings of $30,000:

Added sensor, upgraded WMS system, and mechanized the static conveyor

belt in the buffer area to separate problem cases from valid shipping

cases.

. Saved $27,000 per year: Negotiated directly with shipping label suppliers

for a more competitive price.

. Launched a forklift accountability program: Introduced an enhanced

reporting system for hazards and damages to PIV equipment. Created a

system to better track associate usage of forklifts.

BLOCKBUSTER, INC, McKinney, TX 2002 -

2006

Warehouse Supervisor

Supervised a staff of 50 operating a 750,000 sq. ft. warehouse with a 9

million unit inventory.

. Improved systematic management of inventory decreased the amount of

"lost" product by 50% in the first year of adoption of two new Warehouse

Management Systems, Viaware and Convey 2005: Trained warehouse personnel

to meet productivity standards, follow established procedures and best

practices, and maximize productivity. Created accountability and

ownership for effectively managing inventory.

. Led different processing departments, unit pick, sortation and the A-

Frame, to break consecutive, productivity records.

. Mechanized DVD conveyor belts saving $90,000 annually: Formulated a plan

to bundle stacks of DVDs into sets of 24 to eliminate double handling by

associates as they consolidated DVDs into shipping containers.

. Installed motorized conveyor belts in shipping generating a savings of

$45,000: Devised a plan to mechanize the conveyor belts that introduced

totes to the DVD machines. Laid out a proposal to add mechanized,

conveyor belts feeding shipping cases to each trailer.

EDUCATION

Master of Arts, 2002

UNIVERSITY OF TEXAS AT AUSTIN, Austin, TX

Bachelor of Arts, 1999

DRURY UNIVERSITY, Springfield, MO

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