Manager Customer Service

JEANNIE SHEPHERD

**** ******* **. **** ****, CA *4015

Phone: 415-***-**** ( E-mail: abmupt@r.postjobfree.com

Objective

To secure a position with a reputable company where I can utilize my

skills effectively, broaden my knowledge and grow within the company.

Education

The Culinary Institute of America - Hyde Park, NY

(Bachelor of Professional Studies in Hospitality Management.

February 13, 2004

(Associate in Occupational Studies in Culinary Arts. September

6, 2002

Work Experience

Operations & Merchandising Manager ( 10/08-11/09

Babies R Us ( 7020 Arroyo Crossings Pkwy. Las Vegas, NV 89118

Contact: Kregg Clemens 702-***-****

Assistant Manager ( 11/07-10/08

Banana Republic Factory Store ( 32100 Las Vegas Blvd South Primm, NV

89019

Contact: Robert Napoli 702-***-****

General Manager ( 05/07 - 11/07

Qdoba Mexican Grill ( 6010 W. Craig Rd. Las Vegas, NV 89130

Contact: Rebekah Cambeiro 702-***-****

Assistant Manager ( 07/04 - 05/07

Old Navy Outlet ( 32100 Las Vegas Blvd South Primm, NV 89019

Contact: Mandy Chai 702-***-****

Pantry Cook ( 04/05 -04/06

Luxor Las Vegas Resort Hotel & Casino ? 3900 S Las Vegas Blvd. Las

Vegas, NV 89119

Contact: Assistant Executive Chef Tom Gorball ? 702-***-****

Pastry Cook /Front Waiter ( 10/04 - 02/05

Commander's Palace ( 3663 S Las Vegas Blvd. Las Vegas, NV 89109

Contact: Executive Chef Carlos Guia 702-***-****

Certifications & Recognition Awards

Elementary First Aid - 2004

Basic Fire Fighting - 2004

Fire Prevention and Fire Fighting - 2004

Serve Safe Certification - 2001

January 1998 - 100% Customer Service Evaluation by a secret shopper

for See's Candies

September 1998 - Employee of the Month for Marie Callender's

August 2004 & May 2006 - Employee of the Month for Old Navy Outlet

References

Additional references furnished upon request.

Contact this candidate