Human Resources Manager

Therese Sargeant

**** ***** ****** ***** ( SANFORD, FLORIDA 32771

abmup9@r.postjobfree.com ( 407-***-**** (home) ( 407-***-**** (mobile)

QUALIFICATION SUMMARY

Highly progressive, strategic human resources leader focused on business

results and an organization's number one asset, Human Capital. Frequently

sought out as a resource to help resolve complex employee relations issues

and to provide HR solutions to business challenges. Acknowledged by senior

leadership, management, and employees, responsive, energized, highly

competent, experienced Human Resources.

TALENT ACQUISITION ORGANIZATION EFFECTIVENESS

EMPLOYEE RELATIONS COMPENSATION & BENEFITS

PERFORMANCE MANAGEMENT EEO/AAP/ OFCCP COMPLIANCE

TRAINING & DEVELOPMENT CAREER DEVELOPMENT /COACHING

PROFESSIONAL EXPERIENCE

Tavistock Financial Corporation, Windermere, Florida

2008 - 2010

Human Resources Director

. Partnered with senior leadership in developing strategies to enhance the

work environment and enhance employee engagement and productivity. These

efforts resulted in leadership's support and involvement in employees'

activities, promotions of key contributors, mentorship program and an

efficiency analysis to identify redundancies and potential cost savings.

. Led the 2009 Benefit Open Enrollment process, which achieved the following

results; implementation of an on-line enrollment process, transition one

(1) common benefit platform for three (3) Florida businesses, and a

$225,000 annual cost saving.

. Enhanced 401K participation by implementing "Auto Enrollment" and enabled

On-line Enrollment Tools, which increased plan participation by 20% to

avoid potential discrimination testing risks.

. Conducted a cost and service analysis of the payroll vendor utilized by

eight (8) company businesses, which yielded positive results that

standardized fee structure, implementation of more on-line services, and

over $25,000 annual savings.

. Developed, implemented and maintained human resource practices and

programs designed to enhance positive employee relations such as a New

Employee Handbook, Paid Time-off Policy and Quarterly Recognition

Activities.

. Upgraded, cross-trained and reallocated job tasks of the facility staff,

which resulted in productivity efficiencies, cost savings, team building

and most importantly job satisfaction.

HD supply (previously Home Depot Supply/Hughes Supply Inc), Orlando,

Florida 2004 - 2008

Regional Human Resources Manager

. Led short and long-term human resource planning initiatives for training

and development, succession planning, performance management and

reduction in force initiatives.

. Conducted on-site Focus Group Meetings (skip levels) with business leaders

and non-exempt employees to increase mutual knowledge of business and

provide a platform for candid two-way dialogue.

. Coached business leaders on effective employee relations problem solving

skills to impact accountability of low performers and enhance productivity

of actively disengaged/passively engaged employees.

. Launched monthly "Lunch and Learning Webinars" to enhance managements'

learning and development on key employment related topics.

. Project lead for the new Division Attendance Policy, which included

drafting a policy focused on enhancing accountability, consistent

implementation and cost savings. Developed a comprehensive communication

plan, management tracking tools, training materials, and train the trainer

sessions to reinforce management's understanding and commitment to the new

policy.

Charles Schwab & Co., Inc. Orlando, Florida

2000 - 2004

Senior Human Resources Manager

. Planned and facilitated three (3) re-engineering assessment and

notification processes, which resulted in attrition of over 500 employees

in three-year period. Led a taskforce challenged with enhancing existing

Human Resources processes, which resulted in the successful refinement of

internal PeopleSoft tools and training.

. Collaborated with the HRIS Team and HR Partners to enhance the existing

PeopleSoft query resources which resulted in new interactive training

sessions and 40 easy to use templates for the novice user.

. Researched, selected and facilitated the "Fish Philosophy Training" to

enhance Team Morale & Productivity at a Leadership Off-site Meeting and

then expanded through out the Service Center.

. Co-designed and facilitated Career Development Training to re-ignite and

retain a talented workforce.

. Created and submitted an in-depth company profile for consideration of

the Top 25 Employers in Central Florida Award. The company awarded 1st

Place, 2002 and 4th Place, 2003.

. Recipient of the "Star Award" recognizing demonstrated Leadership.

7-Eleven Incorporated, Orlando, Florida

1988 - 2000

Area Human Resources Manager

EDUCATION

Illinois State University, Normal, Illinois

Bachelor of Science Degree, Major: Communication / Human Resources

Minor: Psychology

Overall leadership of Human Resources, Payroll and HQ Facility functions

for Tavistock Financial Corporation, affiliates of the Tavistock Group, and

Tavistock start-up companies. Responsibilities included employee relations,

the selection process, salary and benefit administration, strategic

projects, development and implementation of Human Resources policies and

programs, corporate compensation, benefit design, employee training and

organizational development and enhancement.

Human resources support to business leaders and employees in multi-states

and business segments on employment law, company policies and procedures,

employee relations, redeployments and downsizing, performance management,

employee career coaching, hiring and selection process.

Provided Human Resources leadership to Vice Presidents, Directors and

Operations, Sales and Technology employee groups located in the Florida

Service Center and North Carolina Offices.

Human Resources support to 135 Corporate 7-Eleven Stores (approximately

1900 employees) and supervision of six administrative staff and three

exempt recruiters.

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