Customer Service Manager

**** ** ****** *** *** . palm city, fl *****

Phone 772-***-**** . Fax 772-***-**** . abmune@r.postjobfree.com

erin powers

Work experience

Art Director

Kinane Corporation, Commercial Printing . Stuart, FL . 2007-2008

Supervised production of new and existing graphics

Created layouts, logos, stationery packages, brochures, holiday

cards, etc. for clients

Prepared, proofed and collected files for print

Conferred with clients to ensure product/graphics met

needs/specifications

Production Center Manager/Escrow Assistant

First American Title Insurance . Orlando, FL . 2002-2005

Promoted to Production Center Manager in 2004

Managed 10 employees in main Production Center for Southeast Region

Interviewed and hired new employees

Created and implemented new procedures for Southeast Region

Maintained daily, weekly and monthly reports for the Vice President

of Southeast Region

Head of Customer Service Department for Central Florida District

Post Closing Processor for 5 high volume offices within District

Managed order and data entry for 10 offices and spot managed other

employees when necessary

Streamlined and created procedures for District that contributed to

company's success and growth

Formal Dining Server, Banquet Server

Harvey's Bistro . Orlando, FL . 2000-2001

Supervised and signed off on side work duties of employees prior to

end of shift checkout

Performed banquet duties including set-up and break down at end of

event

Monitored and controlled cash flow of restaurant on nightly basis

Extensive experience with banquets and special events including

set-up, developing themes and interior design

Server, Banquet Server

Pat O'Brien's . Universal Studios City Walk, Orlando, FL . 1999-2000

Server/Hostess

Planet Hollywood . Downtown Disney, Lake Buena Vista, FL . 1998-1999

Server

Chili's Bar and Grill . Jensen Beach, FL, Lee Vista, FL, Oviedo, FL .

1994-1998

Education

Associate of Science, Digital Media . Full Sail University, Winter

Park FL . 2007 Valedictorian

Bachelor of Arts, Liberal Studies . University of Central Florida,

Orlando FL . 2001

Associate of Arts, General Studies . Indian River State College, Ft.

Pierce FL . 1995

computer skills

Windows, Mac OS, Word, Excel, Power Point, Publisher, Outlook,

Photoshop, Illustrator, InDesign, Quark, Corel, Final Cut Pro, and

Unreal Editor

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