Project Manager Management

James Coleman

*** ****** ***** **** ******, NJ **052 Tel: 973-***-**** Email:

*****.*.*******@*****.***

An organizational leader providing proven skills, maximizing the role of

technology for the business bottom line

CIO - Director of IT - VP of Strategy Alignment - Director of Application

Services

Technology Management Systems Integration

Project Management Build/Buy Analysis

Organizational Structuring Vendor

Application Development/Implementation Management/Outsourcing/Offshoring

Business Process Management Coaching and Mentoring

Facilities and Network Planning

Technical Competencies

Programming Languages: VB Script, VB.NET, C#, Transact-SQL, JavaScript, DHTML,

HTML, Cold Fusion

Software: MS-SQL, Analysis Services, Microsoft Office Suite, Microsoft

Project, Visual Studio, Visio

Notation: UML

Methodologies: Agile, Waterfall, UP

Operations: Active Directory, Basic Networking, Email Operations, Basic

Helpdesk

EMPLOYMENT HISTORY

Institute for Integrative Nutrition, New York, NY

Director of Information Technology Oct 2008 - April 2010

. Provide executive feedback on impact of business direction on

technology outputs and budget

. Advise department managers on short and long term technology needs

. Determine staffing needs according to business direction

. Design and implement departmental and interdepartmental processes and

procedures

. Procure and manage new vendor relationships

. Manage 14 people, 10 directly

. Delegate tasks to new hires and coach them to outstanding performance

Success Highlights

V When management decided to take over a new floor in the building, I

procured contractors and equipment to migrate servers to support forty

employees in the space.

V When the business model required additional bandwidth in the office, I

procured a new provider lowering costs by 40% and increasing bandwidth

100%

V When the business asked that IT take over technical questions from

students, I trained and groomed support staff to spin them back as an

independent unit.

V While the business was using shareware for its email marketing efforts,

I implemented enterprise email marketing software for use by the entire

company along with related maintenance processes to replace the

shareware product.

V When on time delivery rates began to slip due to increased volume, I

designed and implemented new processes to deliver 99% on time rates.

V When student ticket response (non-technical) across the organization

began to slip due to routing errors, implanted enterprise wide help desk

software that integrated into both public and private web applications.

Technology Manager Sept 2007 - Oct 2008

. Manage 6-8 person IT department

. Hire staff

. Reduce costs through in-house development

. Continue "in-house" consultant role

Success Highlights

V When there was a need to improve the check-in process at live events, I

implemented a new attendance application. It enabled the processing of

over 1000 people in about an hour and integrated the attendance

application into custom applications for informational and reporting

purposes.

V When the original matchmaking software I wrote was too slow to meet the

increasing volume, I implemented improved matchmaking software, staff re-

training, and integration into other custom applications.

Technology Consultant via (Coleman Partners, Inc.) Sept 2003 - Sept 2007

. Advise and procure additional third party development, hosting and other

resources

. Procure, install, customize and maintain community software

. Create and implement technology plans

. Design and manage development infrastructure

. Conduct interviews with client staff to determine application needs,

features and requirements

. Create, redesign and deliver custom reports for strategic business

analysis

. Manage data center migrations of web infrastructure

. Manage the creation of web applications from concept through requirements

to deployment

. Design, build, test, and deploy web applications using Microsoft

technologies, including data entry and management applications, email

management applications, software to match students with mentors, and on-

the-fly websites with content editing

. Create user interfaces in line with unwritten client expectations

. Align technological processes with business processes, suggesting changes

to either as appropriate

. Stabilize inherited code base, dramatically reducing errors

. Migrate hundreds of thousands of records from in house database to

Saleforce.com database

The Princeton Review (NASDQ: REVU) New York, NY

Assistant Vice President, Lead Developer, Strategic Services Feb 2002 -

Feb 2003

. Procured and customized Inktomi's Enterprise Search 4.3 using Python

. Developed corporate intranet using VB.NET, Outlook OWA, SQL2000

. Planned, develop and implement software applications to support short and

long term corporate objectives

. Headed project management for corporate projects, including requirements

creation, product selection, stakeholder buy-in and project monitoring

for related software development

. Participating member of senior technical management initiatives,

infrastructure and strategy sessions team, whose responsibilities

included the migration of enterprise infrastructure to an in-house 24-7

data center

. Lead the Application and System Architecture Governance Team, which is

responsible for the architecture planning and implementation for ongoing

large-scale development efforts

. Managed an annual budget of $300,000

Senior Developer/Project Manager, Review.com Aug 2000 - Feb 2002

. Managed and coached 6 full-time developers, 1 quality assurance person,

and 1-3 seasonal consultants

. Provided mission critical support that resulted in the successful

acquisition of Embark.com; led the fold-in of Embark services to the TPR

platform

. Procured and implemented new technologies to production including OLAP

and Perl -based applications

. Supplied technical information services to support browser, database,

email, discussion, and middleware software capabilities, and associated

hardware recommendations

. Consulted key staff in the development of programmable functional

specifications for all applications

. Developed technical specifications for multiple projects

. Developed and implemented coding, and documentation standards

. Achieved high level of programmer satisfaction through challenging work

assignments, skills development opportunities, and positive interpersonal

relations

. Consulted with internet and network operations personnel on deployment

server maintenance, log analysis, keep alive and reboot practices, giving

consideration, when appropriate to the needs of a load balanced

environment

. Decided enterprise solutions for source control, traffic analysis, and

requirements management

. Created database designs for all data driven web applications

. Managed an annual budget of $750,000

Developer/Project Manager, Review.com Nov 1998 - Aug 2000

. Programmed and/or updated various 3-tier internet applications including

a search engine, surveys, word of the day, college profiles,

registration, etc.

. Managed 2 full-time developers and 1-3 additional consultants

. Supplied technical information concerning browser, database, email,

discussion, and middleware software capabilities

. Provided guidance in the development of programmable functional

specifications for all applications

. Developed technical specifications

. Balanced fulfillment of new project requests and updates with necessary

maintenance/upgrade activities

. Managed workflow between content and development personnel

. Provided technical direction and assistance to staff

Cognitive Communications, New York, NY

Developer Feb 1997 - Nov 1998

. Programmed and/or updated various 3-tier intranet/internet applications

including a content management system, timesheet system, purchase

approval system, etc.

. Installed internet applications at client locations

. Pitched program strategies to management

. Managed the production, development, implementation, and maintenance of a

web-based timesheet application

Scholastic Inc. (NASDQ: SCHL) New York, NY

Developer Apr 1996 - Feb 1997

. Coded HTML and related web support

. Managed 8-10 HTML programmers for redesign project

. Developed and implemented web graphic production standards

Production Manager Apr 1995 - Apr 1996

. Worked with producers in choosing templates for AOL site design

. Processed graphics for posting on AOL

. Developed sites on AOL using RAINMAN

Production Assistant Oct 1994 - Apr 1995

. Maintained spreadsheets for article tracking

EDUCATION

New York University, New York, NY

B.A., Marketing, 1990

Regent University, Virginia Beach, VA

M. Div. Practical Theology, 2010

Additional Professional Training:

William Paterson University

Certificate Program in Project/Program Management, 2004

New York University, School of Continuing Education

Introduction to C, 1996

CERTIFICATIONS

Project Management Professional (PMP), 2005

Contact this candidate