Kolleen Wooten

*** ******* **** ****, ** *****

336-***-**** (home) 336-***-**** (cell)

abmuky@r.postjobfree.com

SUMMARY:

My objective is to utilize my technical, analytical and project

management skills to exceed your expectations in supporting

business processes. This includes working closely with the user

community and management to gather and document requirements,

manage projects, document solutions and processes, create use

cases and test plans, execute test plans, implement solutions

and perform any additional responsibilities that are needed. I

will also utilize my attention to detail, fast learning curve,

thoroughness and desire for accuracy to efficiently and

effectively complete the work in my area of responsibility.

Professional Skills:

Project Management, scheduling, budgeting, coordination,

issue tracking

Requirements development

Analysis, system design and development

Data mapping/Data Sourcing/ETL

Applications testing and quality assurance analysis

Change management

Defect tracking and resolution designing

Managing and prioritizing enhancements/upgrades

Creating/Executing test plans, test cases and test scripts

Organizing and conducting User Acceptance Testing

Excellent oral and written communication skills

Design/Development of Technical Analysis tools for the

financial markets

Ability to quickly become a Subject Matter Expert in my

areas of responsibility

Superb organizational skills with an eye for details

TECHNICAL KNOWLEDGE BASE:

Operating Systems:

Windows, Unix, 4690/OSv5, VAX/VMS, PDP/RSX 11M Plus,

Exposure to MVS

Development:

FORTRAN, C, NATURAL, DCL, SQL, XML, CMS, HTML, Java, some

COBOL,

PASCAL, Teradata SQL Assistant, Websphere Product Center,

CRISP,

Exposure to C++ and Macro

Databases:

MS Access, DB2, Sybase, Oracle, ADABAS, DBMS

Methodologies:

SDLC, Yourdon, Object Oriented

3rd Party Software:

IBM Supermarket, IBM Self-Checkout, Mercury Quality Center,

Mercury Project Portfolio

Management, HP ServiceCenter, Mercury Test Director,

Xcellenet, BigFix,

m2o by Edgenet, 2020 by 2020 Technologies, DIY by

DIYOnline,

Project Office, Websphere Product Center by IBM

PC Skills:

MS Project, MS Word, MS Excel, MS Access, MS FrontPage, MS

Outlook, MS Visio, MS PhotoDraw, MS PowerPoint, MS

Explorer, Sametime, Mozilla, WinCC by Trak, Inc., System

Sentinel by Incon, Corel WordPerfect and Quattro, Windows

on WallStreet Professional, E-Signal, MetaStock

Professional, Trade Depot, Quickbooks, TurboTax, TaxAct,

TinyTerm, VNC, CarbonCopy, RemoteDesktop, Putty

Industry Compliance:

SOX, PCI Compliance

PROFESSIONAL EXPERIENCE:

Systems Analyst (Contractor) June, 2007

thru October, 2008 &

February, 2009 to present

Food Lion, LLC - I.T. Store Systems Quality Implementation Group

Salisbury, NC

. Test system changes and enhancements to POS

and in-store applications.

. Assisted QI Project Manager in first IBM

Supermarket Application upgrade in 10 years

. Responsible for all unit, system, integration

and UAT testing.

. Maintain Test Plans and Defects in Mercury

Quality Center.

. Plan software deployments to 1300 stores and

coordinate with business partners.

. Deploy software to the stores and monitor for

issues.

. Suggest improvements to existing systems and

processes.

. Work on improving standard practices and

documenting them.

. Analyze ways to reduce costs and calls to the

Help Desk.

. Write new documentation or improve existing

documentation.

. Learn existing systems and files in order to

test and apply changes.

. Work with offshore testing team and provide

guidance.

. Execute change management and project close

processes using SDLC and SOX methodology and

received very positive comments from internal

audit.

. Create agendas and meeting minutes for

various meetings with developers, production

support personnel, mainframe systems

personnel, management and business users.

. Discuss and explain/demonstrate upcoming

changes to the business groups affected or

responsible for training the end user.

. Assist in training new personnel.

. Coordinated re-organization and upgrade of

the QI Test Lab

Business Analyst / Project Lead August, 2004

to June, 2007

Lowe's Companies, Inc. - Catalog Management

North Wilkesboro, NC

. Project Lead for integration of Catalog

Management with Lowes.com.

. Participate in strategic planning sessions.

. Coordinate project efforts and issue

resolution with business units.

. Entered and organized project/business

issues.

. Gather business requirements.

. Learned existing systems and databases in

order to apply requirements.

. Develop SDLC documents:

o business requirements,

o business solutions,

o project charters,

o workplans,

o detailed design documents,

o use cases,

o design of new database tables or

modifications to existing ones,

o data sourcing,,

o data mapping for conversion,

o unit, integration and user acceptance

test plans,

o creation of a standardized interface

document for selling tool vendors.

. Worked with Websphere Product Center setup,

integration and testing.

. Data sourcing/data mapping/ETL.

. Creation of test data and test XML files.

. Responsible for all unit, system, integration

and UAT testing.

. Test Plan execution, defect tracking and

result verification.

. Assisted with user training and

documentation.

. Code review, debugging and verification of

COBOL, Java and C code.

. Extensive SQL experience querying corporate

mainframe database tables (DB2) and Lowes.com

database tables (Sybase).

. Execution of change management processes.

. Worked with DIY vendor, 2020 vendor and m2o

vendor to define Lowe's requirements of their

tools for the Catalog Management Program.

. Worked with DAs, DBAs, network and Unix O/S

groups to coordinate implementation efforts

and ensure Lowe's standards.

. Created implementation plans.

. Assisted with project closedown

documentation.

. Led project meetings with vendors and with

the business units.

. Created agendas and meeting minutes for

various meetings.

. Applications worked on:

o Lowes.com,

o Catalog Data Interim Tool (CDIT),

o Catalog Management Tools (CMT),

o M2o

o DIY,

o 2020.

Business/Systems Analyst / Developer September, 1996 to

December, 2004

Chestnut Investment Technologies, LLC

King, NC

. Analysis of stock, bond and commodity

markets,

. Functional Analysis and Detailed Design of

technical investment analytics data to be

supplied to professional investors,

. Developed analytical tools --- proprietary

indicators, models and investment systems

using Excel and third-party software for

testing theories and applications.

. Developed web-site.

. Developed and wrote Business Plan, Expense &

Sales Projections.

. Responsible for budgeting, taxes, payroll,

1099s, W2s, etc.

Systems Analyst July, 2000 to July, 2002

Fleet Services Department - City of Winston-Salem

Winston-Salem, NC

. Contracted to find and resolve billing and

inventory issues in their vendor-supplied

(CCG Systems, Inc.) FASTER Client/Server

application used to track City equipment,

equipment maintenance and fuel usage.

. Retained to provide system support and

analysis.

. Primary liaison with the vendor for:

o problem definition and resolution,

o enhancement definition,

o testing and installation,

o upgrade testing and installation,

o primary support to the users.

. Responsible for maintaining/making

corrections to the Oracle database using SQL

and MS Access.

. Wrote and ran SQL scripts on the Oracle

database.

. Suggested new database index additions to the

DBA group.

. Wrote reports using Crystal Reports.

. Extracted data into Excel for management use.

. Also responsible for installing other third-

party software on client PCs such as:

o MS Office,

o WinCC by Trak - fuel pump software,

o Incon - fuel tank monitoring software.

. Initial trouble-shooting of hardware and

software problems.

. Re-wrote billing interface to City's central

billing system.

. Debugged several issues in vendor software.

Lead Programmer Analyst / Project Team Lead August, 1993

to June, 1996

R.J. Reynolds Tobacco Co.

Winston-Salem, NC

. Responsible for replacement of the

Distribution Requirements Planning System

including:

o analysis,

o vendor selection,

o enhancement design review,

o vendor invoice approval,

o managing 4 in-house programmers to

develop interfaces,

o perform quality checks and quality

tests on in-house software,

o testing of vendor-delivered software.

. The Distribution Requirements Planning System

included:

o requirements planning,

o warehouse shortage prevention,

o truckload planning,

o a base for implementing Efficient

Consumer Response (ECR).

. Vendors evaluated were Manugistics, Anderson,

and DAI with DAI being chosen.

. Created project plans and resource

assignments.

. Responsible for all unit, system, integration

and UAT testing.

. Responsible for overseeing maintenance and

enhancements to the Central Distribution

Center System as well as the current

Distribution Planning System that was being

replaced.

. Used SQL to check Distribution Center DB and

research any issues reported as well as plan

enhancements.

. Created and delivered performance reviews to

team members.

. Reported performance to contract resource

firms.

Sr. Programmer Analyst / Project Team Lead July, 1988 to

August, 1993 R.J.

Reynolds Tobacco Co.

Winston-Salem, NC

. Responsible for analysis, design,

implementation and on-going maintenance and

enhancements of the Central Distribution

Center System replacement which included:

o 17 automated storage and retrieval

cranes, miles of conveyors, and a

separate case-conveyor order

fulfillment system,

o 100% inventory accuracy to comply with

ATF regulations and monitoring,

o scheduling and supervising up to 9

programmers,

o performing quality checks on code,

o performing quality tests on software

developed,

o creating and updating all SDLC

documentation.

. Created project plans and resource

assignments.

. Created and delivered performance reviews to

team members.

. Reported performance to contract resource

firms.

. Responsible for database design and test

verification using SQL queries.

. Responsible for all unit, system, integration

and UAT testing.

. This system ran on a DEC VAX 7720 and was

written in FORTRAN w/SQL and NATURAL using an

ADABAS database.

Programmer/Analyst I May, 1986 to

July, 1988

R.J. Reynolds Tobacco Co.

Winston-Salem, NC

. Appointed team leader over the Automated

Guided Vehicle (AGV) project.

. Responsible for testing and implementation of

the AGV Control System that:

o communicated with the 60 vehicles,

o assigned their work,

o managed traffic control and vehicle

battery charging.

. This system was the most complex AGV system

in the world at the time of its

implementation.

. Worked with both the software vendor and the

vehicle vendor during development and testing

phases.

. Responsible for all unit, system, integration

and UAT testing.

. Named on a U.S. Patent for the AGV control

system.

. These systems ran on DEC PDP 11/83s and DEC

PDP 11/84s and were written in FORTRAN, C,

Macro, a vendor-developed "blocking table"

language and used RMS files.

Associate Programmer Analyst May, 1984 to May,

1986

R.J. Reynolds Tobacco Co.

Winston-Salem, NC

. Responsible for some analysis and most of the

development of an Automated Guided Vehicle

(AGV) Management System.

. Developed Functional Specification, Detailed

Design and User Training documents.

. This system was responsible for communicating

with several other manufacturing systems to

determine AGV movements needed and to

communicate them to the AGV Control System.

. Worked with interfacing systems' teams and

technical support personnel to develop/test

standard interface software.

. Responsible for database design and test

verification using SQL queries.

. Responsible for all unit, system, integration

and UAT testing.

. The system ran on a VAX 11/750 originally and

was written in FORTRAN using a DEC DBMS

database.

. Represented RJR at the DEC Users Conference

and influenced delay of a new DEC software

upgrade due to bugs I found in testing a Beta

version.

EDUCATION

Purdue University

School of Science

West Lafayette, Indiana

B.S. Computer Science

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