NICOLAS SANCHEZ
303-***-****, abmukj@r.postjobfree.com
PROFESSIONAL OBJECTIVE: Executive Sales (International/Bilingual)
AREAS OF EXPERTISE:
* National and International Sales and Business Development (20+ years) in:
- Financial Corporate Payment Solutions - Citicards, Diners Club
North America
- Telecommunications - Wireless/Wireline (Fraud, Churn, E9-1-1
Services, Call Center, CTI, Directory Services, Location-Based,
Voice Recognition)
- High-Tech Sales, Soft/Hardware and Consulting (CAD/GIS, Telco,
Graphics, IT, HP, Autodesk, IBM, SUN, Intergraph, Oracle, Informix,
high-speed Search Engines)
- Foreign and US Government Contracting (Civilian and Military)
- Remote Sensing Technology (Synthetic Aperture Radar, Satellite,
Aerial Photos)
- Digital Mapping (DTMs, Digital Orthophotos from Satellite, Radar
and Photos)
* Distributors, Alliances, Agents, and Channel Networks - US and Latin
America
* Technical Software Customer Support - in US, Canada, Latin America and
Europe
* Training - High-Tech, Languages Institution, Sales, Train-the-Trainer
Courses
* Contracts and Proposals - ranging amounts up to $40MM
* Project Management - national and off-shore
* Personnel Management - Hire, supervise and manage staff up to 25
ACCOMPLISHMENTS:
. Bilingual Inside Sales Account Manager - 104% in 2008; 115% in 2009 with
Autodesk
. Top 3% Sales Ranking - Citigroup, 200% achievement in 2006/2007 - $20MM+.
. Ranked Top 5% of Intergraph's UNIX-based Systems Sales Team nationwide.
. Lead ALPS' sales to US Federal and Commercial Accounts for CATS.
. Developed and Launched Sales & Marketing Plans for Telco Latin American
markets.
. Sold new business in Brazil, Mexico, Chile, Argentina & Bolivia:
Iusacell, Cedetel, CTC Startel, BCP, Global Telecom, Telefonica
Argentina, Telet, etc.
. Established Channels/Alliances and Joint Projects with major Telcos with
partners such as Siemens, Avaya, Lucent, Motorola, HP, IBM, Sun, and
local Integrators.
. Opened Federal/Commercial Sales Office in Washington D.C. for ALPS.
. Project Manager - successful 6-month on-site foreign assignment in Mexico
on HP project
. Project Manager - critical IBM European Division "source text analysis"
project
. Managed software application Technical Support team for US and European
operations.
. Instructed and Supervised team of 25 foreign language instructors.
EDUCATION: University of Phoenix, MBA, in process
Brigham Young University, BA, English.
Dale Carnegie Interpersonal Course.
Jack Carew's - Dimensions of Positional Selling Course.
S.P.I.N. Selling Course.
Strategic Selling Course.
Colorado Real Estate License.
SBA SCORE Small Business Course.
CORPORATE EXPERIENCE:
Autodesk, Inside Sales/Channels, Centennial, CO, Feb 2008 - present
Citigroup/Diners Club, Associate Vice President, Centennial, CO, Sep
2005 - Jan '08
Nicos Corporation, Owner/Manager, Denver, CO, Jul 2002 - Jan 2004
Varetis Communications, Director of Sales, Munich, Germany, May 2000 -
Oct 2001
SCC (Intrado), Nat'l Acct Mngr, Boulder, CO, July 1999 - May 2000
Lightbridge Inc., Mngr. Bus. Dev. LatAm., Burlington, MA, March 1996 -
July 1999
InterMap (Intera Info. Tech.), Director of Sales, Calgary, Canada,
1994 - 1996
Intergraph Corporation, Federal Account Manager, Reston, VA, 1988 -
1994
CACI Inc.-Federal, QA Coordinator/Trainer, Fairfax, VA, 1987 - 1988
Automated Language Processing Systems, Sr. Sales Rep., Provo, UT,
1982 - 1987
Language Training Center, Teacher Supervisor, Provo, UT, 1978 - 1982
PERSONAL:
Native Fluency in English, Spanish and some
Portuguese.
Strong Interpersonal, Communication, Business, and Sales Skills
Financial Payment Solutions - Middle Markets
"Team" work aptitude
Travel and Work expertise in Europe, Canada, Latin
America, USA
Enjoyment: reading, jogging, basketball, outdoor
activities
Community Service - Scouting, Soccer.
Software Application Skills - full office suite
Note: For Employment Details please see the following pages.
DETAILED CORPORATE EXPERIENCE:
Autodesk, Inc., Greenwood Village, CO
Inside Sales - Subscription, Feb 2008 - present
7935 East Prentice Avenue, Greenwood Village, CO 80111, 303-***-****
Inside Sales Account Manager - Latin America - Work with sales team and
channel to drive and close new business with existing accounts. Follow up
on leads and close new business. Responsible for attainment of quarterly
and annual sales quota of $16M. Generate business from demand creation
events (webcasts, tradeshows, etc). Track and update leads in SalesForce.
Forecast channel/reseller sales. Provide quotes, proposals, and product
information. Qualify leads using sales process methodology. Cross-sell and
up-sell. Work independently or with field sales or resellers.
Citicorp - Diners Club, Centennial, CO
Financial Services, Sep 2005 - Jan 2008
7958 S. Chester Street, Centennial, CO 80112, 1-800-***-****
Associate Vice President, Corporate Payment Solutions, Western Region -
Responsible for selling $20MM of corporate payment products to Middle
Market companies with annual sales of $10 to $30 Million. Extensive
prospecting and business development, conducting client needs assessments,
articulate product/service offerings. Manage and develop active sales
pipeline through closure. Sell to Middle Market "C" level executives and
sell value over price. Maintain lead generation/pipeline database and
deliver related MIS as requested. Sold over 150% of Annual Quota of
$20,000,000 for 2007.
Nicos Corporation., Denver, CO
Fast serve Mexican Food Service operation., Jan 2002 - Jan 2004
7210 E. Euclid Drive, Centennial, CO 80111, 303-***-****
Owner/Manager - Create, Develop, Launch and manage new "fast serve" Mexican
restaurant called Ay Caramba!.
varetis Communications, Munich, Germany
World Leader in Telecom Directory Assistance Solutions, May 2000 - October
2001
619 River Drive One, 2nd Floor, Elmwood Park, NJ 07407, 201-***-****
Director of Sales and Marketing, Latin America - Responsible for: Launching
new sales operation for Latin America. Establishing a Sales and Marketing
plan to penetrate the telecommunications industry with advanced Directory
Assistance (DA)/Call Center solutions. Building a direct sales team of
Sales Executives to canvass, qualify, track, coordinate and close
opportunities within their territories. Screening, investigating and
selecting qualified local agents/partners to market and represent the
company, its products and services. Developing and executing a logistic and
strategic sales plan for region for 2001. Improving and coordinating
marketing/sales materials. Focus on sale of DA, WAP, and Internet-based
solutions to wireline and wireless carriers. Establishment of offices
and/or Agents to cover Brazil, Mexico, Chile, Argentina, Caribbean,
Venezuela, Colombia, Peru, and other countries. Responsible for US $4
Million quota. Sold, Supported and/or Interfaced into Nuance, Avaya,
Ericsson, Lucent, Nortel, Siemens and Nokia switches. Supported Telco
applications running as Client/Server on HP or IBM Unix/Windows platforms.
Developed a US $12 million pipeline and sold Telefonica Argentina, US
$2MM).
SCC Communications Corporation (Intrado), Boulder, CO
World Leader in Provisioning of Advanced Emergency 911 Network Services,
July 1999 - May 2000
6285 Lookout Rd., Boulder, CO 80301, 303-***-****
National Account Manager - Wireless: Head Sales of Emergency 911 Services
to major US wireless carriers (AT&T, Nextel, Qwest, Bell South,
VoiceStream, Ameritech, GTE Wireless etc.). Meet with, negotiate and
close business with External Affairs Management and personnel responsible
for emergency 911 services nationwide. Sell consulting services for
engineering and network analysis and setup. Manage political and
contractual issues for existing 3-, 5-, and 10-year contracts. Coordinate
deployments with Director of Program Management and network and operations
analysts. Provide pre/post-sales marketing support. Ensure highest customer
satisfaction with our services. Provide intelligence on market needs,
competition and pricing structures for corporate strategizing. Team member
of marketing team providing input into marketing campaigns and programs.
Responsible for carriers with over 15 million subscribers. Sold, Supported
and/or Interfaced into Lucent, Ericsson, Nortel and Motorola switches.
Supported software applications running on Compaq (Tandem) Sun, HP, and IBM
platforms.
LIGHTBRIDGE INC., Burlington, MA (Broomfield, CO)
Industry Leader in Software Development of Telecommunication Products,
March 1996 - July 1999.
320 Interlocken Parkway, Broomfield, CO 80021, 303-***-****
Manager of Business Development, Latin America: Development and
implementation of overall sales and marketing for the introduction of
Wireless Phone Fraud and Churn systems for the Latin American
telecommunications market (25 countries). Coordinate project managers,
pre/post-sales systems support, shows, demos, contracts and marketing with
"channels partners", i.e. Ericsson, Motorola, Nortel, Hewlett Packard,
Oracle, etc. Meet with Presidents, VP's and other Executive Officers
responsible for the loss of millions of dollars to fraud and churn within
the carrier. Sell consulting services for engineering and fraud
organization structure setup. Correlate efforts between Customer Support,
R&D, IT group and Sales organizations to ensure complete customer
satisfaction with product implementation and usage. Coordinate technical
and non-technical efforts between carrier's customer care, billing, fraud,
and churn systems with the related services for a successful deployment.
Provide intelligence on market needs, competition and pricing structures
for corporate strategizing. Have direct input into marketing campaigns with
in-house marketing staff and ad agencies. Coordinate all logistical and
strategic efforts for Latin America with VP of Marketing and VP of World
Sales. Sold over $3 million in three years to wireless carriers in Brazil,
Mexico, Chile and Bolivia. Sold, Supported and/or Interfaced into Lucent,
Nortel, Ericsson, Motorola switches. Supported Server/Client software
applications running on Sun, HP, IBM Unix platforms. Interfaced into major
Billing Systems such as Amdocs, LHS, Lucent, Ericsson, and others.
Developed an US$ 7MM pipeline and sold new accounts: Iusacell, Cedetel,
Brazil Telecom, Telet, BCP, Telcel, CTC Startel.
INTERMAP (formerly Intera), (IMS Division) Calgary, Canada.
Advanced Radar/Satellite/Aerial photo Digital Mapping, Scientific and
Engineering Services, 1994 - 1996.
Director of Sales and Business Development, Latin America: establish an
infrastructure and marketing plan for penetrating Latin America with
advanced mapping services by assessing the political, financial, and
commercial stability in each country and by selecting qualified agents to
market and represent the company, its products and services. Help agents
initiate multi-million dollar projects with country governments and world
financial institutions such as the World Bank, Inter-American Development
Bank and the European Economic Community. Track and coordinate major
proposals and projects for the territory. Further develop the logistic and
strategic marketing plans for each of the 20 countries by gathering market
intelligence and establishing relationships with Ministers of Natural
Resources, Mines and Energy, Defense, and all other agencies requiring
digital mapping services. Develop and improve marketing and sales materials
and advertising projects. Focus sale of services to military,
environmental, mapping, forestry, telecommunications, energy/mine and
affiliated corporations and government agencies. Agents set up in Brazil,
Argentina, Chile, Paraguay, Venezuela, Colombia, Peru, Costa Rica, Mexico,
Nicaragua, El Salvador and others. Set up infrastructure for future
projects that closed.
INTERGRAPH CORPORATION, Reston Virginia.
A World Leader in CAD/CAM/CAE Computer Graphics Systems, 1988 - 1994.
Federal Account Manager: responsible for sales and management of US
Civilian Government Accounts west of the Mississippi. Sold competitively
and through Government Schedules full suite of solutions ranging from high-
end scanners, peripherals, networks, PCS, mid/high-end UNIX and Windows NT
graphics workstations and servers with over 300 application software
packages, i.e., GIS, AEC, UTIL, AM/FM, TIM, etc. Track long term programs
and initiatives
within Civilian Agencies. Provide quotes, coordinate contracting issues,
implementation plans, training and support. My focus was on managing
existing accounts and establishing new ones. Also coordinated efforts with
local and national dealers of application software packages running on our
platforms. Closed new business with US Forest Service, Bureau of
Reclamation, Fish and Wildlife, Veterans Administration etc.
Commercial Account Representative: sold to and established relationships
with Federal Government contractors in the DC and Northern Virginia area
requiring high-end computer graphics systems for internal or contractual
needs. Followed multi-million dollar Government contracts and sold to
successful bidders.
Entry Level Systems Sales Representative: made on-site demonstrations of
Entry-Level UNIX-based Systems to architectural, civil and structural
engineering companies. Canvassed and Sold to counter balance Intergraph's
heavy dependency on mainframe-based "existing customers".
CACI, INC.-FEDERAL, Fairfax, Virginia.
Advanced Information Systems, 1987 - 1988.
Software QA Coordinator/Senior Technical Trainer: designed, performed, and
coordinated QA procedures for multi-million dollar contract with the US
Army for an automated procurement system. Established support framework
for worldwide implementation of the software. Provided hot-line support
and training to 256 sites. Coordinated efforts between the Development,
Documentation and Training Teams.
AUTOMATED LANGUAGE PROCESSING SYSTEMS (ALPS), Provo, Utah.
AI-based Natural Language Translation Systems, 1982 - 1987.
Senior Sales Representative: Penetrated Federal and Commercial market in
Eastern US, Canada, and Mexico with AI-based Computer-Aided Translation
System (CATS).. Made presentations, demonstrations and sold to Executive-
level prospects. Headed lead generation program and proposal writing.
Coordinated national and international computer shows, conferences and
demos. Key new account sold: National Security Agency.
Customer Support Coordinator: Provided pre/post sales and technical
support to ALPS' European, US, and Canadian offices with staff of four.
Ensured satisfactory implementation and installation of hardware and
software. Coordinated software fixes and specs with R&D and QA. Helped
design ergonomics of translation software products. Took charge of
preferred customer projects from start to finish. Supported UNIX, AOS/VS,
VMS and DOS.
Senior Technical Trainer: Designed curriculum for Training Department.
Supervised Training Staff of six and trained all in-house personnel. Headed
ALPS' Train-the-Trainer Courses to IBM's European Language Services.
Technical Trainer: Trained customers on use of translation application
software and computer operator responsibilities.
LANGUAGE TRAINING CENTER, Provo, Utah.
Facility for foreign language instruction. 1978 - 1982.
Teacher Supervisor: Coordinated and supervised activities of 25 Spanish
Instructors. Interviewed, hired and taught advanced foreign language
learning methodology to new Teachers. Accounted for progress of
approximately 250 students. Member of Methodology Development Committee.
Spanish Instructor: Taught Spanish to a new group of 12 individuals every
three months using advanced techniques. Instructed students on foreign
culture assimilation, organizational skills and memorization methods.
Presented goal setting/reaching seminars.