Gordon Abele
**** ****** ***** ( Flower Mound Texas 75022
Residence: 817-***-**** ( Mobile: 541-***-**** ( E-Mail:
abmuho@r.postjobfree.com
SENIOR EXECUTIVE/GENERAL MANAGEMENT
Operations ? New Business Development ? Program Management ? Technology
Highly accomplished Senior Executive with broad-based expertise in General
Management, New Business Development, Operations, Sales, Customer Service,
and Engineering. Thirty years of comprehensive achievements gained in
businesses spanning from small private to large publically owned multi-
national companies, and extending across distribution, engineering,
manufacturing, and the service industry segments.
AREAS OF EXPERTISE
? P&L Management ? Strategic & Tactical Business
Planning
? New Business Development & Organic Growth ? Process Analysis &
Re-Engineering
? Multi Site Operations Management ? Cost Control &
Profitability Improvement
? Business Turn-Arounds ? Acquisitions &
Integration
? Organizational Change ? Customer Service &
Relationship Management
? Talent Recruiting, Hiring, and Development ? Technical Product
& Program Management
Professional Experience - Small Business Ownership:
Forces of Nature Woodworks & Residential Contracting South Beach, OR
2007 - Feb. 2010
Owner
. Transformed 30+ year old traditional cabinetmaking business into area
leader known for use of renewable resource derived materials and
environmentally friendly manufacturing processes & products.
. Expanded business capability to include green residential home
renovation. Emphasized use of renewable resource derived products,
environmentally friendly processes, and energy saving devices
. Responsible for design, sales, marketing, financial management,
procurement, marketing, leadership, fabrication, and installation.
Operation generated over $500K in annual revenue.
Professional Experience - Corporate Career:
BBA Aviation London, England
2002 - 2007
Global leader in Business & General Aviation Flight Support and Aftermarket
Services with $2B in annual sales and 10,000 people working in 11
countries. International Turbine Service, Barrett Turbine Engine, and
International Governor Services are specialist companies in the turbine
engine, engine parts and aftermarket services industry segments. The
companies focus areas include asset acquisition, tear-down, repair &
overhaul, inventory management, sales, distribution, and engine/asset
management services, for small to mid-sized turbofan, turboprop, and APU
engines installed in Business & General Aviation Aircraft.
Vice President & General Manager, International Turbine Service Company
(Grapevine, TX)
Vice President & General Manager, Barrett Turbine Engine Company (Augusta,
GA)
President & General Manager, International Governor Services Company
(Broomfield, CO)
. Recruited to lead the turn-around of International Turbine
Service's poorly performing business operations. Aggressively
introduced new operating systems, business processes, financial
valuation methodology & controls, performance measurement &
incentive systems, new products & services, inventory
acquisition/disposal/valuation methods, and new/re-positioned
talent. Over a five year leadership period, the company re-
emerged as an industry segment leader with key achievements:
Sales: +43%, OP Income: +173%, EBIT: +151%, OP Profit: +173%.
Gordon Abele
Page 2
BBA Aviation (Cont'd)
. Advanced to Senior Executive position leading three separate
aviation companies responsible for acquisition, repair, and sale
of Aircraft engines, components, and parts that collectively
contributed annual revenues of $89M, profit of $26M, and cash
flow of $28M.
. Led BBA's efforts for a $28M acquisition of the International
Governor Services Company. Personally responsible for
integration and transition efforts after acquisition completion.
Delivered post acquisition growth & performance well in excess
of first year commitments: Sales: +31%, OP Income: +37%, OP
Profit: +37%
. Co-led BBA's acquisition of ONTIC Inc., while maintaining
leadership of the three operating companies. The teams' efforts
culminated in a successful acquisition and transition of the
$63M company.
Pentacon Inc. Chatsworth, CA
2001 - 2002
Leading distributor of consumable hardware and related components to a
global base of Space, Defense, & Commercial Aerospace OEMs and Aftermarket
customers. Logistics and fulfillment service solutions included bid-to-buy,
Kanban, JIT, lean manufacturing and supply chain management on an active
base of more than 700,000 parts procured from over 150 manufacturers and
2,500 suppliers.
Vice President, Sales, Marketing & New Business Development
. Provided turn-around leadership of Pentacon's Aerospace team of 90
sales, service, marketing, and new business development
professionals. Integrated sales and new business personnel from
seven previously acquired companies through re-engineered business
processes, incorporating a common operating platform, new
performance measuring and incentive systems, and
recruiting/development of key personnel.
. Responsible for $130M in distribution sales of hardware products to
over 7000 OEM's and Aftermarket customers in the Defense, Space and
Commercial, Business, & General Aviation markets. Personally
accountable for strategic account development and key-customer
relationships.
. Corporate Officer responsible for development & implementation of
comprehensive strategic business development plan; considerate of
global economic, industry segment and competitor outlooks for
emerging requirements in new products and services.
Honeywell Aerospace Phoenix, Arizona
1980 - 2001
Aviation industry's largest and most diverse provider of integrated
avionics, engines, systems and service solutions to aircraft manufacturers,
airlines, business & general aviation, military, space, and airport
operations. Annual sales of over $11 billion with 40,000 people working
from 97 different global manufacturing and service sites.
Vice President, Sales & Service
1999 - 2001
. Led Hardware Product Group global team of 250 sales & service
professionals working from 16 locations in the Americas, Europe, and
Asia. Directly accountable for over $300M in sales of aerospace
consumable hardware products. Portfolio included OEM and OEM approved
manufacturer parts sold through 3.4 million transactions per year to over
7000 customers representing all segments of the Defense, Space and
Business, General & Commercial Aviation markets.
. Provided Site General Management for distribution organization; including
warehouse operations, finance, HR, sales, service, purchasing. Site was
accountable for revenue of $150M and had census of over 100 employees.
. Created and managed high-performing 24x7x365 sales & service team
utilizing regional call centers that employed leading edge technology
which enabled customer convenient media solutions including voice, fax, e-
mail, and e-business. Led Customer Relationship Management tool and
process deployment.
. Led strategic visioning process, solution development and deployment of
hardware products related e-commerce solution. Appointed as Honeywell
Aerospace business leader for ERP/SAP customer service and order
management system development and deployment.
. Re-engineered entire sales and service functions using six sigma tools
and methodologies for purpose of merging eleven previously acquired
companies into environment relying upon uniform and streamlined service
processes, systems and technologies.
Gordon Abele
Page 3
Director, Customer Sales & Support
1997 - 1999
Responsible for creation, development, implementation and on-going
leadership of Honeywell's Aerospace Customer Care Center. Led team of 6
managers and 90 professionals responsible for all aspects of customer
support relating to Honeywell's Commercial Spares business within the Air
Transport, Regional Transport, Business and General Aviation markets.
Responsible for parts & components sales and fulfillment of $1.2B in
commercial spares and general customer support of a $7B business base.
( Developed and implemented high technology call center which attained
Aerospace industries best-in-class performance: call answer time - 10
seconds; abandon rate - 2.7%; resolution over 90% on first inquiry;
24x7x365 availability; customer satisfaction survey scores of 92%+
( Attained improvements in all critically measured performance areas in
excess of 90% within first 20 months operation; returning sales and cash
flow improvements in excess of $236M per annum.
( Achieved productivity improvements of 85% per employee within first 30
months operation.
. Improved employee satisfaction by 27% through application of six-
sigma processes, cutting edge technology, center's of excellence
and workforce empowerment.
Director, Market Operations
1995 -1997
. Managed operations of America's region Commercial Aviation
aftermarket sales group. Account Team Leaders consisted of 25
sales professionals responsible for $1.3B in annual revenue;
including new equipment programs, aftermarket spares programs and
repair & overhaul packages for propulsion & auxiliary power unit
engines, avionics, wheels & brakes, and pneumatic & hydraulic
equipment systems.
. Met or exceeded all performance targets, including revenue of 40%
above plan, program sales win ratio of 79%, and account team
leader talent upgrade of 30%.
. Created the AlliedSignal (Honeywell) Global Commercial Aviation
Market Strategic Plan. This was the first aftermarket strategic
plan developed to consider all AlliedSignal Commercial Aviation
products, across all customer market segments and regions. The
plan considered global and aviation market specific economic
projections, OEM outlooks, and drove new product and service
plans based upon customer based inputs for future needs and
requirements.
. Led team which re-engineered entire customer management process
for the AlliedSignal Aerospace aftermarket organization. Scope
directly effected over 800 employees and included organizational
design, work and process definition, job design, organizational
structure/sizing, and implementation program management.
Other Honeywell Aerospace Experience:
1980 - 1995
? Program Manager, Aircraft Engines & Equipment ? Account Manager,
Technical Sales
? Project Engineer, Aircraft Equipment Systems ? Project
Engineer, Commercial Propulsion Engines
Awards
( Recipient of American Airlines Eagle Award.
( Winner of AlliedSignal Premier Achievement Award for excellence in
performance.
Winner of Preferred Supplier Award - Lufthansa Airlines.
( Recipient of numerous AlliedSignal (Honeywell) stock option grant awards
for outstanding performance, leadership, and extraordinary contributions.
Education Profile
Stevens Institute of Technology
Hoboken, NJ
( Bachelor of Engineering, Mechanical Engineering
Masters of Engineering Studies, Mechanical Engineering
Thunderbird School of Global Management
Glendale, AZ
Graduate - Global Leadership Executive Development Program
Licenses
State of Oregon General Contractor License - 2009