Customer Service Medical Billing
Resume:
Ericatrea N. Collier
Florida City, FL 33034
***********@*******.***
Objective: Seeking for a challenging role as a Certified Medical Billing
and Coding Specialist where I can utilize my extensive computer skills and
education in medical coding. Possess excellent organizational skills and
highly motivated.
Skills & Abilities:
. Experience in submitting claims to insurance companies
. Able to analyze Explanation of Benefit (EOB) forms.
. Knowledgeable of insurance guidelines and procedures
. Proficient in computer software such as MS word, MS excel, Power point
and Medisoft
. Ten years experience in customer service
. Exceptional listener and good communicator.
. Productive worker and resourceful team player
Certification:
. Certified Medical Billing and Coding Specialist
Additional Training: Medical Billing and Coding; Medical Terminology;
HCPCS; CPT; ICD9; Medisoft; Lytec; Medicare Part A, B, C, and D; HMO, PPO,
Medicaid; Tricare; Champva; Champus. Calming Upset Customers Part 1 and 2.
Education: Med Vance Institute Miami, FL Graduate 2010
Medical Billing and Coding Specialist
Miami Dade College Homestead, FL
Nursing
Experience: Physicians billing and EMR services Miami, FL
Externship
. Billing and coding procedures
. Submit claims to insurance companies such as Private
Insurance, Humana, AvMed, Medicaid, Military
. Bill and process claims
. Sort and file patient files and procedures
. Utilized ICD-9 and CPT
Humana Miami, FL
Customer Service Representative 09/07/2009-Present
. Up to 100 inbound calls per day.
. Assist members with their Medicare Part B.
. Complete applications over the phone with the
members.
. Follow up with members on status of application.
Assurant
Claims Examiner 1 10/30/2006-4/27/2009
. Assist Customers with their credit card insurance
claims.
. Ability to communicate professionally and
effectively in all matters.
. Verify all pertinent information/documents.
. Receive up to 130 calls per day.
Precision Response Corporation Kendall, FL
Customer Service Representative 09/1999-2006
. Receive up to 100 inbound calls per day.
. Assist customers with their AT&T long distance
plans
. Support customers with managing their long
distance bill
. Communicate and interact effectively with
individuals of all levels
References: Available upon request.
Contact this candidate