Lesa Dugger *** E. Sandlewood Drive . Rogers, AR *2756 . (479) 621-
qualifications:
Ten years Administrative Assistant Experience, one year Customer
Service/Receptionist Experience and two years Computer Help Desk
technician.
Computer programs used: MS Word, EXCEL, ACCESS, AS400, Lotus Notes,
Outlook, PowerPoint, JD Edwards, D1 Dispatch and Remedy
Experience:
Benchmark Group Architects-Engineers Rogers, AR
Administrative Assistant-Wal-Mart Store Remodels 11/2006 to
08/04/09
. Create Store design information packet for Electrical and
Mechanical Engineers
. Scan and process store visit information, create and maintain
files
. Track Store visits through Excel spreadsheet
. Collect Electrical, Fire and Store transformer code information
to facilitate remodel design
Crossland Construction Company, Inc.
Rogers, AR
Temporary On-Site Administrative Assistant 01/2006 to
08/2006
. Develop and administer Documented Worker Program for Sam's Club
Construction
. Create and maintain Excel spreadsheet to track photo ID badges
for all on-site workers
. Maintain construction job files. Prepare payroll time sheets and
purchase orders to submit for payment
. Order and manage office supplies, update change orders for
architectural and civil plans.
Wilstaff Staffing Company Springdale, AR
Administrative Assistant/Receptionist/Document Scanner 09/2003 to
10/2005
. Produce and Maintain monthly reports, spreadsheets and
databases, Receptionist
. Type correspondence, Accounts Receivable data entry and
distribute incoming and outgoing mail
National Cash Register Bentonville, AR
Special Project Coordinator/Help Desk Technician 09/2000 to 12/2002
. Provide technical information to assist installation of computer
hardware and software for Wal-Mart Stores.
. Dispatch, page and monitor to assist Field Service Technicians
Wal-Mart Real Estate Bentonville, AR
Tech 2 Administrative Assistant 03/1997 to 02/2000
. Data entry for Wal-Mart and Sams Clubs facilities maintenance
issues nationwide
. Solicit and approve bids from contractors for repairs of all Wal-
Mart & Sam's Club parking lots nationwide.
. Coordinate between store managers and contractors until project
completion
. Create, edit and mail monthly store maintenance newsletter to
all stores in U.S.
. Awarded Associate of the Month-May 1998
Education:
U of A Ft. Smith, AR
Associates Degree in Journalism
Twice named to the Dean's Academic List
College Credit Seminars attended: Conflict Management and Negotiation
Skills, How
to Work with Difficult People, Management Skills for Non-Managers.
Completed 40
classroom hours of NOVAR and Logic-One Lighting and HVAC Energy
Monitoring
tech-training classes for Wal-Mart Real Estate. Received Storm
Water Pollution Prevention certificate and 10-hour OSHA training
certificate administered through Wal-Mart Home office.