Manager Sales

Frederick P. Cupo

** **** ****** ** ***: 828-***-****

Hickory, NC 28601 E-mail:

*********.****@*****.***

PLANT MANAGER . TECHNICAL MANAGER . QUALITY MANAGER

Coated Paper, Fiber, Fabric, Film . Pressure-Sensitive Paper, Foils,

Films, Cloth Tape

. Dramatically increased production efficiencies and set all-time record

for weekly shipments.

. Increased key customer's market share 50% through solving product defect

complaints.

. Shortened lead times up to 40%, reduced returns up to 75%, and cut waste

to less than 2%.

. Led ISO 9000 implementation effort for 2 companies.

. Coordinated technical activities leading to significant new business.

Accomplished Manufacturing, Quality and Technical Manager with a record of

success in developing new products and processes, as well as increasing

productivity and quality while reducing costs. A proven planner, leader,

problem solver, and negotiator with an uncompromising regard for quality

operations. Adept at building outstanding relationships with customers,

suppliers and sales/marketing. ISO/QS 9000, 6Sigma GreenBelt Certification.

MBA, BSChE, BSEE.

EXPERIENCE

3M/POLYMASK CORPORATION, Conover, NC. 1999- Present

Quality Manager and Manager/Coordinator of Technical Services for a $35

million manufacturer of pressure-sensitive protective films for automotive,

electronics and general industrial applications. Responsibilities as

manager included quality, technical service and R&D activities with 6

direct reports.

Led major reduction of quality defect credits from almost 1% of sales to

.25% in 3 years.

. Handled all technical activities and provided liaison with 3M Industrial

Tape sales/marketing.

. Coordinated testing in field and lab for introduction of key products

including support of Six Sigma projects in design (voice of customer),

technical (DMAIC) and sales.

. Demonstrated ability to work with customers, end-users, sales, marketing,

technical and management to quickly identify opportunities, evaluate

products, analyze needs and establish working relationships leading to

significant new sales volume and new accounts.

CARBORUNDUM ABRASIVES, NORTH AMERICA, Niagara Falls, NY. 1997-1998.

Process Control Manager of 500-person plant producing abrasive coated

paper, fiber, fabric and film products with annual revenues of $120

million. Directed a staff of 10 technical personnel during extended absence

of Technical Director.

. Increased coater uptime 40% and decreased waste 25% through solving long-

standing film coating process problems. Reorganized ISO implementation

effort.

DAUBERT COATED PRODUCTS, Dixon, IL. 1996-1997.

Technical Director, responsible for staff of 12, at plant manufacturing

silicone-coated release papers and films. Sales: $45 million. Coordinated

process control, product development and environmental compliance

activities.

. Spearheaded major initiative to develop high-quality coated film product

and process, plus solved recurring product and process problems across

all lines while serving as technical liaison with corporate R&D.

Convinced top management to pursue ISO 9002 implementation.

Frederick P. Cupo

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SHUFORD MILLS TAPE DIVISION, Hickory, NC. 1989-1996.

Plant Manager of production non-union facility with $50 million in sales

and 280 employees producing cloth tape. Responsible for technical and

process engineering.

. Increased work force from 220 to 280 personnel, instituted rigorous

training, helped organize efforts to install high-performance work teams,

implemented 12-hour shift schedules, resulting in achieving within 4

months' time highest monthly overall output per man-hour and lowest

monthly manufacturing cost levels including setting record for weekly

shipment levels.

Division Quality Manager and Plant Quality Manager. Directed staff of up to

26 and held environmental and process engineering responsibilities for 2

plants totaling $140 million of pressure-sensitive paper, foils and cloth

tapes.

. Solved major product/process problems that added millions of dollars in

sales and profits including developing strategy to obtain air quality

compliance. Reduced customer returns for many key high-volume tape

products through improving QA Department's performance and implementing

process control changes and new product requirements.

. Directed 2-year effort resulting in ISO 9002 certification and led effort

to obtain approvals from 2 Tier-1 auto suppliers. Completed Lead

Assessor's Course. Led Hickory Chamber of Commerce's effort to establish

widely attended quality conferences. Spearheaded initiative for

successful gain-sharing employee involvement program.

ENGINEERING COATED PRODUCTS, Northbrook, IL. 1986-1989.

Vice President, Operations for this $8 million manufacturer of pressure-

sensitive films and foils. Responsible for Manufacturing, Scheduling, and

Purchasing. Oversaw 20 personnel.

. Shortened lead time from 5 weeks to less than 3 weeks, reduced returns

75%, waste to record lows at less than 2% many months. Achieved lowest

material cost levels from 64% of sales to less than 58% despite new

business strategy emphasizing higher cost products.

. Played critical role in developing company's 5-year business plan,

negotiating new long-term raw material vendor agreements greatly reducing

inventory levels and budgeted cost levels.

. Responsible for technical documentation and problem evaluation for

successful lawsuit against pollution-control equipment vendor, and

achieved governmental compliance at all levels.

Previous Experience

Held progressive positions of Manager, Technology & Production; Manager,

Technology, and Plant Manager with Meyercord Company/IL-$25 million US &

International Sales of pressure-sensitive and press-built markings.

Coordinated activities of 17 at separate lab and manufacturing locations.

Solved major product issues, upgraded equipment, reduced budget by 10% and

developed plan for new plant location and capital needs.

Process Engineer and Electrical Engineer at Anaconda Wire & Cable Co.-

leading manufacturer of aluminum and copper wire products.

EDUCATION

M.B.A., Northern Illinois University, DeKalb, IL. GPA: 3.80.B.S., Chemical

Engineering, Illinois Institute of Technology, Chicago, IL. GPA: 3.90.

Dean's List.

B.S.E.E., City College of New York, NY, NY. GPA: 3.30, Cum Laude, Tau Beta

Pi Honor Society.

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