Manager Management
Resume:
SAM GASSEM
Blackshear, GA 31516
Home: 912-***-****
Email: *******@*****.***
http://www.linkedin.com/in/gassem
CERTIFICATIONS
BI330 Business Information Warehouse - Modeling
BI305 Enterprise Reporting, Query & Analysis
DBW70R Delta Reporting SAP Netweaver 2004s
ADM100 Technology Administration
SAPEP SAP Enterprise Portal Fundamentals
EP200 SAP Enterprise Portal System Administration
CR100 CRM Customizing Fundamentals
CR900 Analytical CRM
BC401 ABAP Objects
BW340 BW ~ Data Staging
BW350 BW ~ SAP Component Extraction
BW310 BW ~ Data Warehousing
BC430 ABAP Dictionary
BC400 ABAP Workbench Concepts & Tools
SAP50 R/3 Basic Technology
CAREER HIGHLIGHTS
Receiver of Manufacturing Excellence award
Receiver of CBETA award
Considerable knowledge of SAP Basis, ABAP query and BW design
Knowledge of Inventory management, Quality management, Sales and
Distribution, Datasources
Considerable knowledge of Windows, SQL, TCP/IP, HP/UX, Lotus Notes
Experience in server setup and installation
Experience in system development, maintenance and common use sub-routines
Considerable knowledge of data processing function and procedures
Excellent communication skills and ability to work in a team oriented
environment
Strong and decisive leadership; Effective strategic planning skills
Knowledge of the principles and practices of information
management/telecommunication technology and systems
Extensive knowledge of technology environments, including IT architecture,
configuration control, telecommunications, LAN/WAN, application
development, databases, web development, and enterprise document management
Strong project management skills; Relationship- building skills.
EMPLOYMENT EXPERIENCE
2007 - present. Heavy Equipment Manufacturing Company, Savannah GA.
MIS Manager
Saved two million dollars in one year
Oversight department budget and spending
Responsible for all MIS support including SAP R/3, SAP BW and SAP CRM for
all North American JCB operations in Georgia, California and Ontario,
Canada and direct Dealer support
Work towards paperless environment
Responsible for technology governance and contract negotiation
Responsible for communication technology
Manage all aspects of printing solution, software licensing, hardware
purchasing and upgrades
Provide information technology vision, leadership and planning for
achieving enterprise goals and initiatives required to meet and exceed
industry best practices
Provide oversight and direction to ensure the security, confidentiality and
reliability of company data and intellectual property
Identify and implement processes and technology to ensure information is
appropriately managed across the divisions to address current and future
needs
Lead governance structure that aligns information technology and management
systems with both strategic enterprise and business operations priorities
Manage IT side of move of SS3 from the UK to Savannah as the world wide
distribution plant
2000 - 2007. Heavy Equipment Manufacturing Company, Savannah GA.
IT Specialist
Assist MIS manager with daily work on his absent
Collecting data requirements from different company areas and company codes
Completing over 10 full cycle BW projects
Developing and designing data models for Enterprise Reporting
Designing Technical and Function Specs
Creating 15 ODSs/Cubes including InfoObjects, InfoSources. Update Rules,
and Transfer Rules for CS module
Creating Z tables and views in R/3 to extract data for BW
Writing ABAP queries in R/3 to extract data for BW
Data modeling and gap analysis based on existing infosources in BW
Setup extractors of new data sources
Creating and maintaining Transfer Rules and Update Rules in BW
Creating and maintaining data objects in BW
Activating data objects in R/3 and BW
Creating and maintaining InfoProviders ( Cube, ODS, MultiCube )
Creating and maintaining regular data loads (Infopackages, Infopackage
groups, delta and full updates and PSA management)
Monitor and analyze data loads on BW
Managing R/3 extraction structure
Creating and query design and report in BEx Analyzer
Writing ABAP to create custom extractors in R/3
Developing Queries and Workbooks
Creating Infosets, Infoset Queries and Web reporting
Developing Workbooks, Reports, and Queries for SD, MM, PP, FI/CO, AR/AP,
COPA, and CS
Producing BW Technical and end user documentation
Planning Authorization Roles and Profiles
Creating and writing EUPs to perform end-user training
Writing legacy and ABAP programs to transfer data from legacy to SAP
systems
Expertise on LSMW for data conversion, update and interfaces online or
batch
Writing ABAP programs to automate data upload to R/3 from external files
Writing short ABAP reports in R/3 using FI, CO, MM, SD, and CS modules
Writing complex ABAP queries in R/3 for AR
Writing complex ABAP queries in R/3 for AP
Writing complex ABAP queries in R/3 for MM
Writing complex ABAP queries in R/3 for SD
Writing complex ABAP queries in R/3 for CS
Creating technical specification from functional specs
A member of Basis team to monitor work processes, memory management,
transport management
Create and maintain user access and authorization
Managing and maintaining HP/UX legacy system
Writing Pick/Basic programs on legacy system
98 - 2000. Georgia State Mental Health Organization, Waycross GA
MIS Manager
Work closely with Human Services Office of Information Technology
Work closely and collaborate with other Community Services
Migrate legacy system to new state of the art UniCare system
Manage and maintain Novell Netware 3.12
Manage and maintain Citrix Winframe servers
Plan, install, and maintain WAN Frame Relay
Purchase and hardware management
Purchase and software management
Write dBase IV program for Personnel department
Analyze and manipulate data using MS Access and Crystal Reports
Develop and deliver training for all staff
Purchase, install, and maintain Windows NT servers and a web server
94 - 98. Higher Education Institute. Mt. Vernon, GA
MIS Manager
Manage Unix, UniVerse Pick/Basic databases
Install and maintain two Novel Netware computer labs
Write customized relational databases for departments
Write UniVerse Pick/Basic programs for departments
Design, develop, and deliver policies and procedures
Develop and deliver training for staff
Support staffs including professors with daily requirements
EDUCATION
Armstrong Atlantic University, Savannah GA
Bachelor of Science in Computer Science with concentration in Mathematics
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