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Manager Data

Location:
Northville, MI, 48167
Posted:
May 06, 2010

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Resume:

JAGRUTHI MOTHUKURI

Email id: *************@*****.***

Phone No. : 248-***-**** Ext 5035

PROFESSIONAL SUMMARY

. About 7 years of IT experience in Business Objects XI R3/R2/6.5 with

experience in CMC, Infoview, Desktop Intelligence, Import Wizard,

Designer, Reporter, Web Intelligence

. Experienced the features of Business Objects XI R2, Crystal reports XI

R2/8.0, Crystal Xcelsius.

. Experience in building Universes, retrieving data using Universes,

Personal data files (MS Access, Excel) and creating complex ad-hoc

Reports using the Business Objects Web Intelligence (WebI) modules.

. Experience in Installation, Administration, Design Universe, Reporting

(Desktop Intelligence & Web Intelligence) and Migration of Business

Objects XI R3/R2 /6.5.

. Extensive knowledge in Business Objects Full client & thin client

environment.

. Worked on Web Intelligence (WebI) to develop and publish thin client

reports.

. Experienced in setting up of Repository, creating, managing users and

user groups

. Experience in migration from previous versions of Business Objects to

its higher version

. Extensively worked in designing, implementing, distributing and

maintaining Universes.

. Experience in creating Crystal Reports using Crystal Reports XI/2008

with expertise in developing various standard, graphical, formula

based, well-formatted, drill-down, Summary and Parameters based

reports and profound experience in developing complex reports using

Sub-Reports (Linked and Unlinked), Cross-Tab, Stored procedures and

Views.

. Strong knowledge in building queries on different types of Data

Providers Universes, Personal data files, Stored Procedures, Free-hand

SQL, and Web connect.

. Experienced in setting up of Repository, creating, managing users and

user groups.

. Have experience working with databases like Oracle, SQL Server and MS-

Access.

. Experienced in web publishing and scheduling documents using Broadcast

Agent or Publishing wizard.

. Strong background in Data warehouse concepts - ETL, Data modeling, and

Reporting

. Proficient in working with error handling and performance tuning to

enhance database performance.

. Extensively worked with end-user requirements, business data

requirements, analysis and study.

. Unique ability to understand long-term project development issues at

all levels

. Strong Business Intelligence implementation knowledge of strategic

planning, development and production in various core sectors

. Demonstrated excellent interpersonal skills and communication skills

during identification of user requirements.

. Capable of working in a team or individually, self-motivated with good

problem solving skills.

TECHINAL SKILLS

Reporting Tools : Business Objects

XIR1/R2/R3,6.5/6.0/5.x,Crystal Reports

2008/XI/10/9, Crystal Xcelsius, Central

Management Console (CMC), Central Configuration

Manager (CCM), Import Wizard, Performance

Management, Desktop Intelligence, Web

intelligence

Application Servers : Apache 1.3.27, IIS 5.0 and Tomcat 4.0.6

Business : MS Visio and MS Front Page

Microsoft Tools : Microsoft Office Suite (Word, Excel, Access,

PowerPoint, and Outlook)

UML Diagram Tools : Microsoft Visio

Database : SQL Server 2000/2003/2005, Oracle9i/10g, MS Access

2000/XP/2007, Toad

Languages : SQL, PL / SQL

Web Technologies : HTML, DHTML

Operating Systems : Win XP SP2/SP3, Win 2000, Win NT 4.0 and UNIX

EDUCATION

. Bachelors of Technology in Electronics and Communication Engineering.

PROFESSIONAL EXPERIENCE

WellPoint Inc, Richmond, VA

Jun 2009 -

Present

Sr. Business Objects Developer

WellPoint is the nation's leading health benefits company serving the needs

of approximately 35 million medical members nationwide. WellPoint companies

offer a choice of quality branded health benefits and related financial

services designed to meet the changing expectations of customers. Developed

a Reporting System which would help their Sales/Marketing teams to view and

forecast the sales of their surgical product, and analyze the revenue of

the company which would give the clear picture of business to the top level

management to take decisions. The company has served its customers by

offering access to quality health care at a competitive price and has

served the people of Virginia through support of community organizations,

programs and events that promote good health.

Responsibilities

. Performed an initial study of the current reporting application, to

finalize the data elements required for reporting.

. Installed and configured BO Software on client machines and created User

groups and users of PROD, DEV, TEST environments.

. Created Repository for BO development, created Universes and Complex

Reports.

. Involved in working with different database environments and moving of

the universes and reports between PROD, DEV, and TEST.

. Added users, user groups and managed the access privileges of the user

community using the CMC module

. Applied security features of Business Objects like row level, report

level & object level security in the universe so as to make the

sensitive data secure.

. Maintained universes and Object Oriented Universe Design Techniques,

working knowledge of Linked Universes.

. Designed Metadata Universe by creating the Business Objects Semantic

Layer selecting/joining Tables, set cardinalities and creating

objects and classified them into Dimensions, Details and Measures and

give Business Name and group them into classes and sub classes

. Involved in creating the Aggregate tables at different levels.

. Multilevel hierarchies are set up enabling the drill down functionality.

. Defined Report Level Ranking, Database Ranking and Alerts in Reports

based on the specifications.

. Synchronized queries from multiple data providers by linking the

common dimensions using merge dimensions option in WebI.

. Created Report Level Variables, Objects and Formula to create new

columns based on the result set.

. Resolved issues like Chasm traps, Fan Traps in the universe build by

creating contexts and aliases as required.

. Resolved loops by creating aliases, contexts and short cut joins by

resolving loops, cardinalities and integrity checks of the Universe

before exporting.

. As a part of report development, created the reports using universe as a

main data provider and using the Powerful business objects

functionalities, and formulae. Involved in trouble shooting of various

reporting errors.

. Created the complex WebI reports such as Cross Tab and Master Detail

Reports using the Java Report Panel.

. Created a set of Ad hoc reports with Business Objects and finally

deploying them in Web Intelligence

. Worked closely with the end users and user decision makers to develop the

transformation logic to be used in Reports.

. Worked on Import and Export of the Universes, with the changes in

Database Objects by using Import wizard and Designer module.

. Developed crystal reports, which include the following features -

parameter fields, formulas, conditional formatting, multiple grouping

and running totals

. Developed crystal reports using various Charts and Graphs like Bar

Chart (Side by Side, Stacked), Line graphs, Pie Charts.

. Troubleshoots system errors and bugs and rectifies them.

. Involved in Training the Users in using this robust system.

Environment

Business Objects XI R3/R2, Designer XI R3/R2, Desktop Intelligence, Web

Logic 6.0, Crystal Reports 2008, Xcelsius 4.5/2008, Oracle 10g, SQL, PL/SQ.

Bank of the West, Denver, CO

Apr 2008- May 2009

Business Objects Developer

Bank of the West, headquartered in Sanfransico, California is a financially

strong, well-capitalized and prudently managed FDIC- insured bank. Their

business includes Commercial, Personal services, Insurance, Loans,

Wealth/Cash management, Capital Marketing. Created Universes and used

optimising techniques. Involved in supporting the Business Objects

applications that are in production environment, administered the BO

activities, and granting the necessary db access rights and privileges for

the BO users.

Responsibilities

. Responsible for system study & Business Requirements Analysis &

Documentation (Technical).

. Applied command restrictions to various existing groups and users

restricting different functionalities in Business Objects suite.

. Created user profiles in CMC module with varying security profiles for

each user.

. Implemented Row Level Securities and Object level security universe to

incorporate security for sensitive information.

. Documented the Tables required from the Underlying database to build

the universes

. Designed Metadata Universe by creating the Business Objects Semantic

Layer selecting/joining Tables, set cardinalities and creating

objects and classified them into Dimensions, Details and Measures and

give Business Name and group them into classes and sub classes

. Created local objects in the Universes with complex SQL functions to

manipulate the data based on the report requirements

. Created Derived Tables to reduce the complexity of the Metadata

Universes. Defined @Aggregate Awareness, @Prompt, @Select, @Where

functions in universe level.

. Created Cascading Prompts in the universe to filter the list of

Account names based on the Business Units.

. Created reports using Business Objects functionalities like queries,

Slice & Dice, Drill Down, Cross Tab, Master/Detail and used Complex

Formulas in the report variables.

. Resolved issues like Chasm traps, Fan Traps in the universe build by

creating contexts and aliases as required

. Created Report Level Variables, Objects and Formula to create new

columns based on the result set.

. Resolved Migration issues both in Designer, Reporter and created test

cases to check the Migrated Reports

. Created Universes specific to dashboard development with various

measures defined.

. Synchronized queries from multiple data providers by linking the

common dimensions using merge dimensions option in WebI.

. Defined Report Level Ranking, Database Ranking and Alerts in Reports

based on the specifications.

. Defined User Response function in Report Level to display the data

selected by the users in the Report Headers

. Enabled/Disabled different servers in Central Configuration Manager

and Central Management Console

. Involved in the creating the reports using the Web XI R2. Created the

Reports (Master/Detail, Brake, Cross Tab, Chart, Templates) in

Business Objects using the Universe as the main Data Provides and

writing the Complex queries including Sub-Queries.

. Enhanced the Reports with the functionalities like Ranking and

synchronizing the data using the merge dimensions option

. Actively working with Database design team to add new business rules

and logic for the universe design.

. Resolved loops by creating aliases, contexts and short cut joins by

resolving loops, cardinalities and integrity checks of the Universe

before exporting.

. Created and customized application dashboards using Performance

Manager to meet the requirements Upper Level Management.

. Worked with performance tuning tools to improve the performance.

. Developed dashboards and scoreboards for detailed analysis.

. Scheduled reports through Web I Scheduler for distribution and

printing.

. Created Crystal Reports using both universes and business views based

on business requirements

Environment: Business Objects XI R2/R3 (CMC, Designer, Desk I, Web I), SQL

Server 2005, Oracle 10g/9i, Tomcat, Apache server, PL/SQL, Window XP.

Cigna, New Haven, CT

Feb 2007 - Mar 2008

Business Objects Developer/Admin

CIGNA had initiated a Corporate Social Responsibility program to improve

health, well-being, Claims processing and security for all its customers.

CIGNA's business practices demand strong financial controls, detailed plans

and rigorous reviews. The CSR Program CIGNA establishes meaningful links

between its own employees, individuals and families and well being of

communities across globe. As a part of this CSR program, several reports

and measurements are needed based on the standard operating procedures at

CIGNA which include regular and appropriate reporting of internal audit

functions.

Responsibilities

. Worked with HR directors, Business Analysts, DBA's and end-users to

gather universe design and reporting requirements to implement

business logic for successful implementation of report systems.

. Created complex reports using multiple data providers for processing

insurance claims for customers.

. Created universes, universe objects, classes, applied filters, pre-

defined and complex conditions.

. Worked extensively on modules CMC, Designer, Web Intelligence,

Auditor, Publisher and Info view.

. Created a fully functional Full client and thin client reports by

making use of Business Objects functionalities.

. Used Personal data files, free-hand SQL, stored procedures and also

functionalities like Combine Queries, aggregate awareness in universe.

. Created reports using Business Objects functionalities like Slice and

Dice, Drill Down, Cross Tab, Alerter and Formulae etc

. Created Dashboards using Dashboard Manager and Dashboard universes

with metrics.

. Implemented object level security in universe to incorporate security

for sensitive information.

. Implemented various levels of user profile rules, such as Folder

level, scheduling reports or view only access.

. Used Infoview or WebI to create, analyze and publish reports to

various groups or users.

. Designed Data model for Data Warehouse using snowflake schema, star

schema.

. Generated reports with 2D, 3D and pie charts for business query

results.

. Generated complex reports involving numerous prompts, open document

functions and taking data through multiple data providers.

. Generated various reports with "prompt" functionalities both at

universe and report level to enhance end-user interactivity.

. Extensively used extended syntax's and complex formulas.

. Formatted Reports as per the User requirements using extensively the

functionalities in Business Objects, which allows the users to analyze

the data.

. Edited Joins, resolved loops using aliases and contexts in the

universe and exported to repository.

. Created Crystal reports when needed and exported to enterprise

repository in order to make Crystal reports accessible through

Infoview.

. Used T-SQL Aggregating, group by, Indexes, stored procedures.

. Responsible to support the issues with reports on the Business Objects

Enterprise environments (Development, UAT, Test and Production).

. Used ETL tool Informatica when needed for loading data into another

Database DB2.

. Involved in writing detail level documentation for reports, migration

of reports as well as universes to production.

Environment: DB2 UDB, Business Objects XI R2, Crystal Reports XI R2, SQL,

Windows XP, Web Intelligence, Informatica 7.0, UNIX Shell Scripting.

Nationwide Insurance, Gaithersburg, MD

Nov 2005-Jan 2007

Business Objects Developer

Nationwide Insurance is one of the largest and diversified insurance

companies in US. The company provides a full range of personalized

Insurance and financial services including Auto Insurance, Homeowners

Insurance, Life Insurance, Farm Insurance and commercial Insurance.

Responsibilities

. Interacted with functional / end users to gather requirements of core

reporting system to understand exceptional feature users expecting

with reporting system and to implement business logic.

. Analyze the reporting requirements with the business users and come up

with the technical specifications for the BO Reports

. Worked on Business Objects DeskI and WebI Reports of BO XIR2

Environment.

. Worked on User Management, Server Management and Content Management.

. Migrated the Users, Groups, Universes, Personal Folders, Connections,

Reports (DeskI & WebI), Excel, Pdf and Instances to Production,

Development and Test Environments using Import Wizard from BO 6.5 to

BO XIR2.

. Creating the reports using Business Objects functionalities like

Multiple Data Providers, Prompts, Slice and Dice, Drill Down, Cross

Tab and Master Detail.

. Added users, user groups and managed the access privileges of the user

community using the CMC module of Business Objects.

. Created complex variables, breaks, sorts, filter and conditions for

various reports.

. Linked multiple universes and reports using stored procedures, visual

basic procedures, flat files and excel files.

. Responsible in publishing and scheduling business intelligence

documents to large number of end users.

. Implemented row level restrictions according to different business

group requirements.

. Involved in migrating and deploying -- universes and reports across

multiple domains.

. Solved many Universe problems. (Loops, Fan and Chasm Traps)

. Used various @Functions like @Prompt (for user defined queries),

@Where (For creating conditional filters), and @Select.

. Creating, maintaining and modifying the universes using Business

Objects designer

. Creating reports using Crystal Reports XI when needed.

. Aided in the multi-dimensional analysis using slice & dice, drill (up,

down, through and across) by setting up different hierarchies and

defining the scope of analysis.

. Implemented Data modeling using ERWIN tool when necessary

. Created jobs to Extract, Transform and Load data into data warehouse

using Datastage7.0

. Responsible in maintaining Development, Test and Production

repositories and providing round the clock support during the

production stage.

. Involved in scheduling the documents for monthly, weekly and daily.

Environment: Business Objects XI R2, Infoview, PL/SQL, Oracle 10g/9i, ERWIN

4.0, Crystal reports XI, Data Stage 7.0

Wells Fargo, Phoenix, AZ

Sep 2004 - Oct 2005

Business Objects Developer

The project involved in the maintenance of Decision Support System for

Wells Fargo by means of integrating data from disparate feed systems,

situated across different locations, into a repository of meaningful

business information. The Banking Data Warehouse (BDW) system for Wells

Fargo is designed to handle the increasing data volumes generated by the

bank's growing, active client base while improving customer service levels.

Responsibilities

. Gathered user-requirements/feedback, implement in reporting

applications.

. Designed and developed Business Objects universe and report templates.

. Implemented subject-oriented contexts in designer.

. Created Cascading Prompts in the universe to filter the list of

Account names based on the Business Units.

. Created reports using Business Objects functionalities like queries,

Slice & Dice, Drill Down, Cross Tab, Master/Detail and used Complex

Formulas in the report variables.

. Created Universes for report generation using Designer module in

Business Objects.

. Defined Customized Sorts in Universes and Reports Level.

. Added users, user groups and managed the access privileges of user

community using the CMC Module of Business Objects of XI R2 and

Business Objects 6.5.

. Designed Metadata Universe by creating the Business Objects Semantic

Layer selecting/joining Tables, set cardinalities and creating

objects and classified them into Dimensions, Details and Measures and

give Business Name and group them into classes and sub classes

. Resolved universe development issues involving loops and chasm traps.

. Check the Integrity of the Universes.

. Customized list of values and efficient prompts for intuitive

reporting and analysis.

. Exported the universes to the Repository to making resources available

to the users.

. Track data issues and direct technical resolution; interact with other

teams on technical interface issues.

. Impact analysis - update and prepare team for new data, data change

Met users to discuss new reports, reporting issues, data

issues/changes relevant to users.

. Tested, QA-ed and delivered reporting applications, resolve all

reporting/data issue.

. Increased reliability of reports through elimination of errors and

efficient resolution of issues - user base grew by 200%, steady issues

resolution rate 98%+ catered to reporting needs of departments ranging

from contracts operations to higher management levels.

. Published and scheduled Business Objects Reports to users using

Scheduler.

Environment: Business Objects XI /6.5, Designer, Web Intelligence 6.5,

Oracle 8i/9i, Windows 2003 Server.

Wizden Solutions, Hyderabad, India.

Jul 2003 - Aug 2004

SQL Programmer

The project is making the GUI application to maintain the money

transactions. The company invites deposits, fixed deposits from customers

and offers loans to qualified customers. This assignment consist the

automation of all company transaction.

Responsibilities

. Design and development of software related to materials management and

finance.

. Documented database procedures in PL/SQL to control deletion of

material code and developed front end using Visual Basic.

. Documented database triggers, which would not allow change without

proper authorizations in transactions viz. material return from plant

goods issue, goods purchased through proper channels in purchasing

department and goods receipt physical inventory once saved in Oracle.

. Developed reports for purchase orders, sales orders, and goods issued

and goods receipt. Coded database procedure to calculate average

purchase price of material for current financial year for costing

purpose.

. Conducted detailed study of the existing manual system. Also analyzed

and designed the system along with senior members Participated in unit

testing and system testing Interacted with users in implementation.

Environment: VB 6.0, Oracle 7.x, SQL Loader, PL/SQL, Reports 3.0 and

Windows NT/2000.



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