Human Resources Management
Resume:
Denise K. Lee
abmu8u@r.postjobfree.com
Human Resources professional with over 6 years experience in human
resources experience including recruitment and retention, conflict
resolution, change management, employee relations and benefit
administration. Proven experience building and maintaining relationships
with business partners and senior management to conduct strategic planning
and support company vision/mission. Excellent knowledge of principles of
recruitment, selection, training, compensation and benefits. Experience in
human resources modeling, leadership and coordination of people and
resources.
Experience
Investools/TDAmeritrade
Sr. Recruiter: 2007-current
Scope of Responsibilities: Conducted recruiting for all business units.
Developed hiring plans and conducted interview plans to ensure compliance
with state and federal regulations. Recruiting as the sole recruiter for
all business units including: sales, marketing, customer service,
information technology, and financial services positions for broker firm.
. Created recruitment strategies and plans aligned with company culture
while assisting in creating a more diverse workforce.
. Lead recruitment program including job fairs and speaking engagements.
. Recruited interviewed and selected employees at all levels to fill
open positions in accordance with federal, state and company
guidelines. Screened candidates for job and cultural fit. Ensures
compliance in employment processes and practices.
. Maintained company's applicant tracking database to include system
maintenance, training new users and maintaining contracts for various
job boards.
. Coordinate/Schedule new hire meetings for review of all new hire
documentation and paperwork to ensure a successful on-boarding
process.
. Maintained records and compiled reports concerning personnel-related
data such as hires, transfers, and performance reviews
. Forecasted future staffing and organizational needs and developed new
programs to attract and retain staff.
. Assisted with the support and development of employee relations
functions.
Investools/Thinkorswim Inc. Chicago, IL
Human Resources Specialist: 2007-2009
Scope Of Responsibilities: HR Business Partner with focus on all client
groups in order to align HR objectives with strategic organizational goals
and objectives. Assisted business units as a partner, coach and mentor in
various areas such as employee relations, leadership development, change
management, performance reviews, diversity management, conflict management,
legal and compliance.
. Worked collaboratively with business partners to improve business
results and meet company goals and objectives.
. Assisted in developing effective long-term staffing plans to get the
right people, in the right jobs, in the right amount of time.
. Assisted in implementing wage and salary programs to align with
business strategy and external competitive concerns.
. Assisted in developing policies and procedures. Managed and performed
various functions of the departments including employment,
compensation, benefits, employee relations and training.
. Assisted management in identifying, analyzing and resolving human
resources challenges to insure high levels on involvement and
accountability from employees at all levels in the organization.
Apremis Technology Firm
Sr. Technical Recruiter
2006-2007
Scope of Responsibilities: Responsible for facilitating the
recruiting/hiring process in support of client requirements. Effectively
recruited IT Professionals in a timely manner.
. Placed high-end technical professionals in IT Industries in contract/
permanent positions.
. Specialized in Software Developers, Database
Architects/Developers/Administrators, Network/Security Engineers, Web
Developers, Program/Product/Project Managers and Quality Assurance
Testers/Analysts.
. Identified potential candidates through Internet research, recruiting
job boards, cold calling, referrals, networking, and other recruiting
strategies
. Qualified candidates for appropriate positions through a process of
sourcing, screening, and interviewing process.
. Performed reference checks, negotiated terms, contracts and rates for
each project, coordinated the interview process, extended offers, and
selected qualified candidates.
Fossil Stone Inc. /Vida Tequila
HR Manager
(Consultant)
2005-2007
Scope of Responsibilities: Build and managed the provision of HR services,
programs, included job descriptions, employment agreements, policies and
programs for the entire company.
Responsibilities included: Recruiting and staffing; performance management,
employee relations and organization development.
. Supported and assisted with the implementation of company policies,
procedures and practices.
. Introduced new employee orientation and training for employees and
management
. Recruiting, interviewing, and selected employees at all levels to fill
open positions
. Analyzed training needs to design employee development and growth
programs to assist with career pathing and advancement.
. Conducted exit interviews to identify reasons for employee turnover,
developing, administering and evaluating applicant tests, identifying
staff vacancies and recruiting, interviewing and selecting qualified
applicants.
Select Personnel/Next Level
HR/Recruiting Manager
2005-2006
Scope of Responsibilities: Responsible for leading the recruitment team
and recruiting process, staff training, meeting with business partners, and
employee relations. Tasks include: Coaching and mentoring other recruiters
to achieve professional success, partnering with hiring managers to assist
in meeting their short and long-term business objectives, while meeting
company goals.
. Managed employment function to ensure proper staffing levels are
maintained.
. Source potential candidates using recruiting sources such as the
internet, referrals, social media, direct sourcing, and advertising
. Provided weekly meetings with team members to ensure that open
positions are being filled in a timely manner.
. Involved in the selection, placement and training of new staff members
. Maintained staffing requirements, delivering consistent performance
messages, coaching for success and establishing a supportive and
positive work environment.
. Assess, pre-qualify and effectively match candidates to current and
future job requirements while maintaining a consistent pipeline of
qualified candidates.
. Prepared candidates for interview with client by providing detailed
information that aid candidate and ensure a successful interview
process.
. Maintained effective and fluid communication with candidates and
clients to develop and maintain long term relationships.
LANDesk Software
HR Benefits and Client Partner Specialist
2004-2005
Scope of Responsibilities: Responsible for creating, managing, developing,
and implementing organizational changes, system improvements, as well as
recruiting, compensation, training, FMLA tracking, benefit administration,
general management and compliance. My daily tasks include;
. Benefits: Administered benefits through ADP. Gave benefit overview
monthly as NEO meetings for New Hires. Helped resolve benefits issues,
without compromising HIPPA laws
. Compensation: Helped create Performance Management program to enable
HR team and managers of all levels to identify & resolve compensation
& performance related issues and wins. Partnered with hiring managers
to assess and properly grade and title employees and new hires. Helped
managers with career patching for employees, by working with them and
using job family books to show where employee was currently at in
regards to skill set and grade and showing managers employees where
they could be and how to get there.
. Management: Managed HR team in US and EMEA that focused on evaluating
business needs, acting as a strategic asset to the business, helping
to cut costs and keep employee morale at its best. Resolving employee
questions and issues pertaining to management, colleagues, benefits,
compensation, WC, FMLA and FLSA as well as Anti- harassment policies
and issues. Partnered with internal legal team and external legal
counsel for resolution of issues.
. Recruiting: Utilized job boards, both internal and external to ensure
RIGHT PERSON/RIGHT JOB. Partnered with agencies and negotiated
contracts for pay-rolling for dept's that hire temp-perm. Created
Recruiting Tool Kit for managers on all levels to effectively and
legally recruit top talent. Initiated background checks and Reference
checks. Helped educate all levels of management on the importance of
RIGHT PERSON/RIGHT JOB to help with Retention issues. Maintained
applicant/interview logs for EEO/AA. Created hiring process.
. Training: Created New Employee Orientation and Mentoring programs.
Managing within the Law training to help educate all levels of
management on Wrongful Terminations, Harassment issues, Effective
Managing and Documentation, etc.
. Organizational Development: Served on LANDesk Cross functional team to
identify key areas of focus and concern for organizational development
needs, ranging from identifying disconnects within client groups as
well as the organization as a whole. Also worked on team to create
functions and events to increase morale. Started Employee Appreciation
week.
Education:
SCCC, Schenectady, NY: Music Certificate; Utah Valley University, Orem, UT
(1995-1999)
Orlo School of Cosmetology: Licensed Cosmetologist (2002)
Skills:
. Business Skills; Proven teaching ability and stable work history.
Excellent public speaking, written, and interpersonal skills, ability
to think strategically and conceptually.
. Computer Skills; Word, Excel, E-mail, Power Point, Visio, PERSONIC,
People Soft, ADP benefits expert, HR Profile and Portal Solutions.
. Certifications; SHRM member, HR Comply member. Legal Courses completed
in Managing within the Law, COBRA (SHRM Credit), FLSA & FMLA
Contact this candidate