Customer Service Sales
Resume:
MICHELLE J WATERS
**** *. *** ***** **. FRESNO, CA 93730
*********@***.***
SUMMARY OF QUALIFICATIONS
* Proven sales performer with over 17 + Years experience in customer service, sales relations, corporate
marketing and business trending
* Superior communication, interpersonal and negotiation skills
* Excellent organizational, computer, customer service and problem solving abilities.
* 11 + years experience in the food and beverage, Hospitality Industry, including ongoing education in a
high end demographic.
EMPLOYMENT HISTORY
* Excellent referrals available upon request
GORDON'S ADVENTURE AND ACTIVE TRAVEL GUIDE, TAGMAR INC. FRESNO, CA
International Sales and Marketing Manager.
Accountable for all sales and ongoing customer service on individual client accounts.
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In charge of making first contact with the decision maker for all new sales.
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Maintained consistent sales requirements and quota on a monthly/yearly basis.
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Utilized my sales abilities to conform to each individual clients needs, upselling is a specialty.
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Mastered three complex computer programs to be used simultaneously for and during sales calls.
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COPPER RIVER COUNTRY CLUB FRESNO, CA
Catering and Event Sales Manager
Keeping detailed paperwork while maintaining and expanding sales dollar volume with new and
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existing clients.
Close working relationship with all levels of staff and upper level management.
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Coordinated promotions, weddings and events through all phases of service. Responsible for
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developing sales, in house for Club Members, phone and Internet inquiries.
WHOLE FOODS MARKET FRESNO, CA
Marketing Coordinator
In charge of all in house marketing materials. Weekly, monthly and quarterly. Delivering creative
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artistic displays for all departments seasonally.
Organized and coordinated delivery of all media events, in store, off site, television, radio and printed
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publications. Working with charitable organizations to donate and orchestrate local schools and
charities.
Worked closely with our local community and all Whole Foods management to promote, develop and
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exceed store sales volume.
LIFESTYLE RX at VALLEY CARE HEALTH SYSTEMS LIVERMORE, CA
Sales and Customer Service Representative
Exceeded top level sales in an all inclusive flagship health and wellness establishment within their
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first year.
Educating and selling ongoing lifestyle monitored fitness and wellness, inspired programs to a client
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base ranging from children to adults with disabilities in a state of the art hospital based facility.
HAP'S ORIGINAL SEAFOOD AND CHOP HOUSE PLEASANTON, CA
Lead beverage and food server, wine steward and staff trainer. Maintained top level sales and service for
my course of employment. Hap's is a well known five star establishment in one of northern Californias most
affluent metrpolitan areas.
WENTE VINEYARDS RESTAURANT AND WINERY LIVERMORE, CA
Experienced working and learning in a cutting edge "California Cuisine" style enviroment Excellence in
service, location, product as well as constant ongoing education.
* Personal interests include reading, art history, painting, traveling, reading, and container gardening
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