Customer Service Data Entry

Qwanesia Mitchell

**** *.*. *** ***** Apt *

Fort Lauderdale, FL 33311

Home: 954-***-****

Cell: 954-***-****

abmu2m@r.postjobfree.com

OBJECTIVE:

To obtain a position within a reputable company where my experience as well

as my communication skills would be of value.

EDUCATION:

Dillard High Fort

Lauderdale, FL

High School Diploma 2006

PROFESSIONAL EXPERIENCE:

Pitney Bowes Plantation,

FL

Data Entry Typist 12/08-Present

Data entry on returned statements for American Express

Quality Assurance.

Mail, Fax, Copy and provide other Office Service support as required by

site.

Will sort/deliver mail in various locations

Responsible for Shipping/Receiving

Log and track packages

Provide backup switchboard coverage

Other duties as assigned

Nationwide Relocation Fort Lauderdale, FL

Customer Service Rep. 6/07-11/08

Assisted customers with delivery and pick up information.

Requested weight tickets from

carriers.

Communicated with carriers on a daily basis in ref to customer's move in

progress Advised customers of balance due and arranged

payments.

Took inbound calls on average of 100 calls per day.

Processed compensation for customer's that had any issues with their move.

Ameripath Pompano, FL

Data Entry Typist 05/06-06/07

Data entry on customers information.

Inputting PT demographics and billing information.

Verifying insurance.

Inputting dictated podiatry

Walgreens Fort

Lauderdale, FL

Pharmacy Cashier 08/04-05/06

Cashing out customers and handling cash.

Verifying insurance information.

Looking up customer's prescriptions in data base.

Answering busy phone lines

Inputting new prescriptions into database

SKILLS AND ACCOMPLISHMENTS:

Over 4yrs customer service and data entry skills.

Typing 45WPM

Ability to handle multi tasks concurrently.

Attained employee of the month 06/05-07/05

Home Health Aide Certificate

REFERENCES:

Upon request

Contact this candidate