Engineer Manager
Resume:
STEPHEN M. NEAL
**** ******* ***. ? Groveport, Ohio 43125 ? (H) 614-***-**** ? (C)
********@***.***
- PROFESSIONAL OVERVIEW -
Energetic engineer who enjoys facilitating continual improvement with nine
years of experience leading cross functional teams and working with all
levels within the organization to build effective quality systems. Results
oriented management style through leadership by example.
o Manager of complex projects.
o Improvements via Six Sigma & APQP
o Scrap Reductions & Cost Savings
o TS 16949, quality engineering and systems development
o Staff Development & Succession Planning
- EXPERIENCE AND PERFORMANCE -
Commercial Vehicle Group (CVG)
Quality Assurance Manager
2006 - PRESENT
Manager of five quality associates (quality engineer and quality
technicians) responsible for improving customer relations, customer
performance, internal cost of quality, and quality department resource
management. Maintain TS 16949 certification and submit performance
appraisals for the department. Develop quality initiatives and budget
requirements to maintain 50PPM.
> Achieved plant's first "zero defect" months at major customer, and 99%
reduction in year to date PPM levels from 2003 to 2009 (841 to 4 PPM).
> Project managed two complex molding supplier changes simultaneously for
on time cost savings of $230K.
> Additional $100K over 3 years to plant bottom line using six sigma
methodologies and 5 why analysis.
> 41% reduction in cost of quality year over year.
> Led cross functional team in developing process to recover monies owed by
suppliers for defective products leading to $245K recovered over 3 years
(99% recovery).
> 100% on time for major customer PPAP submissions for 7 years running.
> Reduced molding defects to major customer by communicating revised
measurement systems and standards.
> Experience coordinating, facilitating, and presenting for continual
improvement classes and APQP.
> Educated on and implemented layered process audits (LPAs) to drive team
involvement in quality.
> Revised plant processes for effectiveness and improved supplier
relationships for responsiveness.
> Coordinated major customer projects and conference calls for key cost
savings projects for CVG.
APQP Engineering Manager (Advanced Product Quality Planning)
2005 - 2006
Managed four engineers (manufacturing, plant, and process engineers) with
responsibilities including project delegation, manufacturing support, cost
savings projects, capital equipment justifications, prototypes, engineering
changes, and new product launches. Performed staff training and
evaluations. Set goals and objectives.
> Resolved #1 complaint of major customer via cross functional six sigma
project resulting in $67K annual cost savings and additional annual sales
of $125K.
> Project managed international product launch with cost savings for $250K.
> Trained engineers in product costing analysis processes and capital
appropriations requests.
- 100% on time for all new product quotes (over 20
quotes).
- Led 5 new product launches for $2.8M in new business.
> Setup department infrastructure, engineering projects list and succession
plan increasing department task performance by 100%.
> Led revision to tooling preventive maintenance system for improved defect
prevention.
Sr. Plant Quality Engineer
2003 - 2005
Head of quality department; directly managed eight people. Responsible for
customer communication and visits national and Mexico, developing and
maintaining of policy and procedures, and setting of plant continual
improvement goals. Staff training and development, including evaluations,
goals, and setting objectives.
> Improved relationships with all major customers and led plant to lowest
PPM levels.
> Eliminated customer's #1 warranty claim through cross functional 8D team.
> Team maintained 100% on-time and 100% 1st time pass on PPAPs (Production
Part Approval Process) for major customer for two years consecutive.
> Led customer to a 1st time launch of a new project with all PPAPs meeting
deadlines.
> Maintained QS 9000 third party certification and reduced audit non
conformances.
> Shifted plant from 100% inspection to in-process inspection and drove
quality at the source.
> Decreased open corrective actions by 96%.
> Maintained acceptable customer PPM levels during build rate increase with
minimum resources.
> Revised scrap reporting for daily review against targets and paraeto
analysis for continual improvement.
Corporate Quality Engineer
2002 - 2003
Responsible for tracking APQP deliverables, new product launch project
management, and cross functional team facilitation. Led PFMEA and Control
Plan development. Supported manufacturing locations with supplier PPAP
reviews, internal PPAP submissions, and internal audits.
> Led cross functional development of new RFQ process.
> Developed process for supplier PPAP review.
> Supported supplier development and supplier visits.
Engineering Coordinator
2001 - 2002
Responsible for control of documentation, including drawings, engineering
change requests and quality documents; coordination of APQP timing and
completion. Developed bill-of-materials, material specifications, and
spreadsheets as needed, and provided engineering support on new and current
projects, including timelines and project flow.
> Lead team meetings between executive and middle management to revise core
business processes.
> Developed 1st CVG drawing file for tracking part revision levels.
> Developed parameters for new process and molding technology.
- EDUCATION -
The Ohio State University, Columbus, Ohio
Bachelors of Science, Industrial and Systems Engineering, June 2001.
- CERTIFICATIONS AND SKILLS -
> Six Sigma Black Belt training through Paccar, Inc.
> Trained in ISO/TS 16949 (ISO 9001) implementation, familiar with specific
requirements.
> Certified Lead Auditor and Supplier Auditor (by AIAG & RAB), trained
other Internal Auditors.
> Certified Trainer in Layered Process Audit Implementation.
> Certified in APQP and PPAP through AIAG (automotive action industry
group).
> Presenter and facilitator in lean principles; regular involvement in
production floor lean activities.
> Experienced in Baan (MRP), BOMs, raw material specifications, customer
specifications.
> Skilled in MS Word, Excel, PowerPoint, Visio and Project.
> Effective problem solver (5 why's, 8D's, Fishbone Diagrams, Six Sigma)
> Excellent communication, presentation and perception skills.
> Great team worker and motivator. Dependable and self motivated.
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