Customer Service Manager

Heidi Hanson

**** ****** ** **

Rochester, MN ***02

Phone: 507-***-****

Fax: 507-***-****

E-mail: *************@***.***

Objective:

Looking to enhance my customer service skills

Work History:

September 2003-present To-go Specialist/Host Olive Garden

Answering phone, placing to-go orders together, multi-tasking skills,

balancing drawers checking servers out after their shifts, preparing bank

drops, running hot food to tables, and organization skills

. Certified Trainer after three months on the job

. Only Minnesota Olive Garden to receive Diamond Club

September 1997-May 2001 Bank Teller, Wells Fargo

Answering phones, processing bank deposits in a timely manor, worked in the

vault after three months on the job, balancing drawers, processing

retailer's deposits, multi-tasking skills, organization skills

Education:

September 1992-June 1995 Diploma, Mayo High School

General studies

September1996-June 1997 Winona Technical College

Secretary studies

References:

Nameer Ameen General Manager, Olive Garden 507-***-****

Lisa Burt, Teller Supervisor, Wells Fargo 507-***-****

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