Sales Computer Science

Wanda C. Hatchett E-mail: abmtui@r.postjobfree.com

**** ******** *****, *******, ** 24018

Phone: 540-***-**** ? Mobile: 540-***-****

SUMMARY

Energetic, self-motivated professional with over 20 years experience

in information technology, including 13 years in property/casualty

insurance and recent experience in accounting. Recognized for

ability to build relationships and influence team, user and customer

cooperation. Strong work ethic and demonstrated commitment to

continuing education. Seeking a career opportunity to use unique

combination of analytical, business, team skills and attention to

detail.

DEMONSTRATED ABILITIES

. Analyzing and creating solutions for business and technical

problems

. Excellent and effective communication skills, both written and

oral

. Project team leadership

. Proficient in Microsoft Products: Word, Excel and Power Point

. Cooperative liaison between multiple levels of employees

PROFESSIONAL EXPERIENCE

BROWN EDWARDS AND COMPANY, L.L.P., Roanoke, VA

(Public accounting firm with 55-65 employees)

Scheduling Coordinator, 2003-2010

Schedule and coordinate work for 60-65 staff in local office.

Develop workflow between directors, senior associates and associates

on a weekly, as well as long-range basis. Maintain master scheduling

calendar. Delegate administrative responsibilities among 8-10

administrative staff. Provide new employee training, orientation

and obtain feedback. Provide firm representation to business

network groups, including

Executive Women International (EWI) and the Roanoke Valley Chamber

of Commerce.

ATLANTIC MUTUAL, Roanoke, VA

(Property & casualty insurance company with 1,500 employees and $1.1

billion in gross premiums)

Sr. Programmer Analyst/Software Developer, 1992-2003

Programmer Analyst, 1990-92

Supported and programmed a pricing quote facility serving internal

users and external agents on a company-wide basis. As project

leader for a team of 4-6 staff, provided programming and IT support

and acted as liaison and coordinator between customer support area

and software development team, responding to and resolving phone

requests. Rotational on-call support for personal lines and claims

systems on 24/7 basis.

. Developed and implemented statistical reporting for four outside

vendors using an automated monthly process involving electronic

file transfers

. Designed and wrote program capturing driver date of birth

information from personal lines system and passing to claims

system using Outbound

. Programmed and delivered projects to implement national price

increases, meeting all deadlines

. Personal lines experience: 1990-97 (State-mandated projects and

phone-in support) and 2002-03 (support of online quote facility);

claims services support, 1997-2002

. Developed monthly procedures for accepting and setting up claims

from third party administrators with four outside vendors.

Programmed monthly statistical reporting for ISO filings

. Programmed and implemented a weekly process to setup windshield

glass claims and produce payments

Wanda C. Hatchett - Page 2

Accounting By Belinda, Roanoke, VA

Tax Preparation Assistant (concurrent part-time, tax season), 2001-

03

Respond to basic tax preparation questions, perform administrative

and client contact functions and assemble prepared tax returns.

Carter Machinery Company, Roanoke, VA

(Sales and service of Caterpillar brand heavy equipment)

Computer Programmer

Provided financial reports and on-line applications for sales,

warranty and inventory departments for heavy equipment dealership.

Trained new computer programmers and operators and performed

rotational on-call

duties to support batch processes. Entered employment as an

Inventory Control Clerk in 1978; promoted

to Computer Programmer in 1982 prior to achieving A.A.S. degree in

Computer Science while working full-time.

. Developed, programmed and implemented daily automatic ordering

facility to restock Caterpillar parts

. Key member of team on OS to MVS conversion

. Compiled and analyzed data for sales, warranty and finance,

recommending changes/efficiencies

EDUCATIONAL & PROFESSIONAL DEVELOPMENT

B.S., Organizational Management and Development, 2006 GPA: 4.0

Bluefield College; Bluefield, WV

A.A.S., Computer Science

A.A.S., Marketing

Virginia Western Community College; Roanoke, VA

Professional Development:

. Tele-seminars: Ethics in the Workplace, Improving Yourself to

Improve the Team,

The Courage to Take Risks; Executive Women International

. Professional Career Development series, Atlantic Mutual;

facilitator, Camille Wright Miller

. Teaming for Results I & II

. Visual Basic; Microsoft SQL; Basic HTML

PROFESSIONAL & COMMUNITY AFFILIATIONS

Executive Women International: Reading Rally, 2005 - 2010; Vice-

President, 2008; President, 2009

United Way: Department chair, Atlantic Mutual Insurance Company;

Company co-chair, 2004 - 2006; Company chair, 2008 - 2009; Brown

Edwards & Company

League of Older Americans: volunteer, Meals-on-Wheels Program

Boy Scouts of America: den mother, committee chair

Parent Teacher Associations, elementary and middle schools: held

offices and chaired various committees

Cave Spring Baptist Church, Singles Group: co-chair;

treasurer/secretary

Professional references will be provided upon request.

Contact this candidate