Sales Customer Service

Cellular 443-***-****. abmtsf@r.postjobfree.com

**A Saddletop Court . Cockeysville, MD 21030

Andrew M. Ropka

objective

To secure a human resources & recruiting position

where I can utilize my skills in sourcing,

interviewing, hiring and managing prospective job

candidates.

Experience

October 2009 - Present Laureate Education

Baltimore, MD Enrollment Advisor with the

University of Liverpool

Contacts prospective students about online any of

13 Masters Degree programs offered by the

University of Liverpool.

Acts as the sole point of contact for all assigned

students from initial inquiry through their first

two weeks of classes.

Provides advice and guidance on achieving personal

growth, financing an education and leveraging

skills & education in career negotiations.

Reason for Leaving: Eager to continue my career in

Recruiting.

May 2009 - August 2009 Avcard

Hunt Valley, MD

Aviation Fuel Dispatcher

Issued aviation fuel price quotes to hundreds of

international customers, according to ISO

standards.

Arranged for aircraft refueling on behalf of Avcard

customers.

Completed all customer service duties outside of

normal business hours or as needed.

Reason for Leaving: Laid-off due to a workforce

reduction

February 2009 - April 2009 Aero

Financial Lutherville, MD

Investor Relations & Private Equity Specialist

Forges relationships with financial advisors by

providing information on small cap stocks.

Cold calls stock brokers, financial advisors and

financial planners to create a customer base.

Creates a market for emerging public companies by

encouraging investors to purchase that company's

stock.

Reason for Leaving: Laid-off due to a workforce

reduction

March 2008 - January 2009 Synerfac Technical

Staffing Hunt Valley, MD

Technical Recruiter

Searched for, contacted, screened, interviewed and

verified references prospective candidates on

behalf of client companies.

Wrote cover letters and edited resumes on behalf of

perspective candidates.

Completed all federal and state mandated paperwork

for new hires.

Reason for Leaving: Laid-off due to a workforce

reduction

Jan. 2008 - March 2008 AFLAC State Headquarters

Marriottsville, MD

District Sales Coordinator & Corporate Recruiter

Communicated directly with the public to attract

new business.

Addressed the needs of clients & sales associates

to retain business.

Screened, contacted and scheduled interviews for

potential candidates, to expand AFLAC's corporate

sales force.

Reason for Leaving: Resigned to pursue the better

opportunity provided by Synerfac.

MARCH 2006 - JANUARY 2008 AAFS, LLC

BALTIMORE, MD

Property & Casualty Insurance Agent & Sales

Associate

Communicated directly with the public to attract

agency business.

Addressed the needs of clients & informed them of

all relevant products.

Issued insurance quotes & policies to prospective

and returning clients.

Reason for Leaving: Resigned to pursue full-time

employment.

April 2006 - January 2008 Balto. Co. Infants &

Toddlers Reisterstown, MD

Clerical Assistant

Managed over 1000 confidential patient files.

Prepared patient paperwork for agency transition

and transfer.

Forwarded completed patient reports to the

appropriate parties.

Reason for Leaving: Resigned to pursue full-time

employment.

April 2005 - February 2006 Baltimore Orioles

Ltd. Baltimore, MD

Ballpark Tour Guide & Ticket Sales Representative

Led 90-minute group tours for groups of 50 or less.

Sold individual, group and season tickets via

telephone and box office.

Answered customer questions and resolved customer

issues.

Reason for leaving: 2005-2006 tour season ended

May 2004- April 2005 Papa Johns International

Randallstown, MD

Shift Supervisor

Managed a crew of 20 or more, along with resolving

customer complaints.

Assured that the restaurant operated according to

strict quality guidelines.

Promoted to this position from line cook at the age

of 18.

Reason for Leaving: Resigned to pursue a better

opportunity with the Baltimore Orioles.

Education

2004-2008 University of Maryland- Baltimore

County Baltimore, MD

Graduated in December 2008 with a B.A. in Business

Technology Administration with a certificate in

finance.

Maintained a 2.98 Cumulative G.P.A. (on a 4.0

scale) while working at least 40 hours per week.

2003- 2004 Community College of Baltimore

County Catonsville, MD

Earned 15 college credits while still attending

high school, as part of an advanced concurrent

enrollment program.

Completed the program with a 3.25 G.P.A. (on a 4.0

Scale)

Received scholarships totaling 75 percent of the

program's tuition costs.

References

Virginia Holochowost- Former Supervisor

Branch Manager

Synerfac Technical Staffing

307 International Circle, Suite 130

Hunt Valley, MD 21030

Phone: 410-***-****

Fax: 410-***-****

Evan Seltzer- Former Collegue

Sr. Staffing Coordinator

Synerfac Technical Staffing

307 International Circle, Suite 130

Hunt Valley, MD 21030

Phone: 410-***-****

Fax: 410-***-****

Allan Hendler- Former Supervisor

Owner & Senior Associate

AAFS, LLC

6719 Bel Air Rd.

Baltimore MD 21206

Phone: 410-***-****

Fax: 410-***-****

Heller Kreshtool- Former Collegue

Special Educator

Baltimore County Infants & Toddlers- Northwest Office

10085 Reisterstown Rd.

Lower Level

Reisterstown, MD 21136

Phone: 410-***-****

Fax: 410-***-****

Contact this candidate