Management Development
Resume:
James P. Gerace
******@*******.***
* ****** ***** **, ******, CT 06468
SENIOR INFORMATION TECHNOLOGY PROFESSIONAL
Proactive, experienced Information Technology executive with a strong
record of achievement in implementing strategic and business support
services that improve organizational effectiveness and reduce
expenses. Solid expertise in architecture, design, development, and
deployment of infrastructure and applications, with depth of
experience in business intelligence work. An active participant in
Senior Management, with the capability of fusing business and
technical knowledge to offer optimal solutions. Highly adept at
project management, business and process analysis, tenacious problem
solving and innovative solution development. Outstanding
organizational skills, with consistent coaching and mentoring guidance
for team members. Proven areas of expertise include:
. Strategic and Business Planning
. Data Management / Business Intelligence
. Budget Development and Management
. Vendor Management / Contract Negotiations
. Offshore Development Coordination
. Business Continuity / DR Implementation
. Application Portfolio Management
. Project Management / SDLC
. Data Center Coordination
. Change Control Management
. Enterprise Security
. Process Improvements / Best Practice
PROFESSIONAL EXPERIENCE
QUORUM FEDERAL CREDIT UNION, Purchase, NY
2006-2010
Chief Information Officer and VP of IT (2006 - 2010)
Information Security Officer (2008 - 2010)
Provided executive leadership and strategic vision. Approved and led
all technology initiatives. Established and maintained vendor
relations, including contract and SLA negotiations. Managed multi-
million dollar budget: Brought 2009 in $400,000 under budget. Provided
hands-on management and mentoring for full IT staff, covering web
development, .NET, SQL, Oracle, Data Warehousing, Siebel, networking,
and EMC SANs.
. Led initiative to create new centralized customer data warehouse.
Actively participated in modeling and design of new relational
database and related data marts. Scoped, designed, and implemented
analytic reports using multiple business intelligence applications.
. Oversaw migration of customer-facing channels including web site,
Home Banking application and stand-alone service kiosks.
. Installed new contact management software to improve CRM
effectiveness. Improved the national call center with new
telecommunications equipment and call analytics software.
Strengthened Siebel application functionality to improve call
center responsiveness.
. Virtualized 70% of production servers, reducing costs and hardware
overhead and improving recoverability.
. Oversaw web development team using .NET and SQL to develop customer-
facing and internal applications.
. Initiated migration of branch network from frame relay to DSL,
saving company over $40,000 yearly.
. Restructured internal IP network from a public to private IP
schema, strengthening security.
. Introduced new Document Management system, new Helpdesk
application, and further leveraged Workflow and Imaging system to
increase operational efficiency.
. Expanded nascent DR program into a fully-realized Business
Continuity Plan. Expanded program to involve business areas,
migrated co-location site to new facility, expanded roster of
covered applications, and installed synchronized SANs to enable
immediate response and full recovery.
. Instituted and enforced new corporate polices to ensure data
security and integrity. Oversaw regular external IT audits;
improved security rating with each iteration. Outlined and effected
company-wide security training.
James P. Gerace
******@*******.***
4 Nelson Brook Rd, Monroe, CT 06468
PEOPLE'S BANK, Bridgeport, CT
1996-
2006
Vice-President: Application Portfolio Management Team (2004-2006)
Established and managed the Application Portfolio Management Team and
the creation of a new application inventory. Managed a $2.5MM
Software Lease and Maintenance budget. Established developer support
and response process for production applications and managed the IBM
Mainframe and Client/Server Package groups. Initiated outsourcing of
the development of Lotus Notes to offshore company (HCL, India).
. Created complete inventory of all application and platform software
eliminating redundancies and maintenance fees, saving over $35,000
in the first year.
. Improved the Service Level Agreement process for application
developers, reducing downtime and increasing service to internal and
external customers.
. Reduced support costs by 75% and freed internal developers by
outsourcing Lotus Notes.
Vice-President: Application Architecture (2002-2004)
Created new department to address Application Architecture issues and
standards. Improved SDLC - Software Development Lifecycle.
. Ensured all new development efforts would fit established
infrastructure and application guidelines to reduce redundancy in
development efforts, increase reuse, and raise productivity.
. Developed data management technology architecture policies for all
internal development projects.
. Led bank-wide Risk Evaluation project in response to FDIC audit and
addressed 300+ audit points raised by the FDIC Security Audit.
Achieved greater than 90% compliance before the next audit.
Vice-President: Enterprise Development (1999-2002)
Promoted to Vice-President with responsibility for all applications
enterprise-wide (VRUs, Imaging/Reporting Systems, ATMs, Email, SAS,
Data Modeling) through a team of 29 direct reports.
. Developed corporate strategy for Reporting Tools, focusing on
Business Objects and Cognos Powerplay.
. Scoped, designed, and built Bank's first central data warehouse in
Sybase IQ using SAS and Erwin.
. Led email conversion from antiquated TAOWin system to Lotus Notes
R5, significantly increasing productivity and providing a more
advanced platform for future workflow solutions. Project was
completed on time and on budget - including development, conversion,
and training.
Manager: Application Development Team (1998-1999)
Lead Application Developer (1996-1998)
SANFORD BERNSTEIN and COMPANY, New York, NY 1993-1996
Lead Developer (1994-1997)
Led Securities research team, constructing analytical reports against
Sybase ASE database using SAS and Visual Basic. Constructed trading floor
application with back-end connectivity to real-time market data.
IBM, Southbury, CT 1989-1993
Programmer
EDUCATION
FAIRFIELD UNIVERSITY: MBA
2001
HARVARD UNIVERSITY: BA in Computer Science
1989
AFFILIATIONS
Board of Directors, Ongoing Operations, LLC, Hagerstown, MD, 2006-2010
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