Customer Service Supply Chain

RUSSELL A. GUERCIO

***** ******* **** *********: 269-***-****

Sturgis, MI 49091 E-mail: *********@*******.***

BACKGROUND SUMMARY

A thorough, detail-oriented professional with extensive experience in

supervision, inventory control and supply chain in several industries.

Major strengths in lean manufacturing, production planning, machining

operations, and troubleshooting. Additional skills in training, hiring,

scheduling, performance evaluations, quality control, and customer service.

An energetic, results-oriented individual who is able to build

relationships with management and peers, while completing projects in a

fast-paced environment.

PROFESSIONAL EXPERIENCE

AMERICAN AXEL AND MANUFACTURING, Three Rivers, Michigan 1994 - 2009

A world leader in design, engineering, testing, validation and

manufacturing of driveline, drivetrain and chassis systems, related

components, and metal formed products for light trucks and buses, sport

utility vehicles, crossover vehicles, and passenger cars.

Manufacturing Supervisor, (2007-2009)

Managed employee scheduling and job rotation for 30 employees. Performed

employee hiring, terminations, performance evaluation and discipline.

. Successfully launched several new production line tooling systems,

including New Hub and New Carrier Machining Departments, improving

profitability.

. Established and managed internal inventory supply chain system for main

production line resulting in continual production and generating savings.

. Implemented all aspects of lean manufacturing, improving profitability,

exceeding expectations.

. Directed and assured daily parts inventory control and semi-annual

physical inventory count were conducted in a timely and accurate manner.

Production Supervisor, Buffalo, New York (1998-2007)

Managed employee scheduling and job rotation for 50 employees. Additionally

performed employee hiring, terminations, performance evaluation and

discipline.

. Established and managed internal inventory supply chain system for main

production line assuring no out of stocks and continual production.

. Instituted production planning control system integrated with customer

demand, resulting in timely production, improving profitability.

. Managed daily parts inventory control and semi-annual physical inventory

count in an accurate and timely manner.

. Performed duties of general manager in his absence while maintaining

existing job flow.

. Implement all aspects of lean manufacturing improving profitability,

exceeding expectations.

Job Setter, Buffalo, New York (1994-1998)

Performed general maintenance on ten grinding machines.

. Facilitated wheel changes ensuring proper job tooling for specific

product assignments.

. Performed trouble shooting of machine problems and worked with

maintenance department on major machine issues ensuring quick and efficient

corrections of problems, resulting in a return to full capacity.

. Managed daily parts inventory control preventing out of stocks.

RUSSELL A. GUERCIO page 2

HOME DEPOT, Niagara Falls, New York 2006 - 2007

Major big box building home supplier.

Associate

Specialized in power equipment and garden department merchandise.

. Provided customer assistance in selecting proper tools and material,

exceeding expectations.

. Loaded and unloaded delivery trucks, meeting expectations.

. Developed extensive knowledge of tractors and other lawn and garden

equipment, providing customers with information and make selection from

many products.

. Consulted with customers on landscape design and selection generating

additional sales.

MILLARD FILLMORE HOSPITAL, Buffalo, New York 1984 - 1994

Offers inpatient and outpatient services and serves as home to the Hand

Center of WNY, the Diabetes-Endocrinology Center, and the Sleep Disorder

Center of WNY.

Dietary Supervisor (1988-1994)

Managed employee scheduling and job rotation for 50 employees. Performed

employee hiring, termination, performance evaluation and discipline.

. Ensured quality control of food for hospital patients, employees and

visitors.

. Ordered supplies and managed inventory in accurate manner.

. Coordinated catered luncheon and dinner events for physicians and

administrators.

Cafeteria Porter (1984-1988)

EDUCATION

Associate Degree, Business Management & Administration. Erie County

Community College, Buffalo, New York, 1992.

TRAINING

. Dale Carnegie, 2009 Think like a Manager Training

. Lean Manufacturing Training

. ISO Quality Assurance Training

. Team Building Training

. Inventory Control Training

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