Human Resources Customer Service
Resume:
Paulita T Smith
Baltimore, Maryland 21239
abmtni@r.postjobfree.com
Career Objective
____________________________________________________________________________
Human resources benefit managemnt payroll coordinator
Detailed-oriented, highly motivated and responsible professional with
experience on team and leadership roles. Unique ability to identify and
resolve employee concerns efficiently and with careful attention to policy
and procedures. Excellent judgement in referring employees through the
proper channels when additional authority is required.
PAYROLL MANAGEMENT
RELATIONSHIP BUILDING
BENEFITS MANAGEMENT
EXTENSIVE RECRUITING
DATABASE MANAGEMENT
ANALYSIS & REPORTING
. LOWER EMPLOYEE RENTON RATE .BY 90% WITHIN 6 MONTHS BY ADDING MORE
EMPLOYEE INCENTIVE PROGRAMS.
. INCREASED EMPLOYEE INSURANCE ENROLLMENT BY 55% WHICH MADE THE
EMPLOYER INSURANCE RATES DECREASE.
. MAINTAINED AND STRENGTHENED BUSINESS RELATIONSHIPS WITH CLIENTS,
EMPLOYEES AND MANAGEMENT BY PLANNING AND HOSTING QUARTERLY NETWORKING
EVENTS.
. ASSES AND FULFILL THE COMPANY EMPLOYMENT NEEDS WITHIN THE ALLOWED
ANNUAL BUDGET.
. PROCESS PAYROLL FOR 3000 EMPLOYEES IN SEVERAL BUSINESS UNITS AND
STATES
PROFESSIONAL EXPERIENCE
Fayette Health and Rehab Baltimore, Maryland
09/2007-04/2009
Human Resources & Payroll
. Partner with Hiring Managers and/or Administrator to understand company
goals and define hiring requirements, required skill sets and salary
ranges
. Manage the hands-on recruitment process, from the sourcing and
interviewing to offer negotiations.;
. Responsible for pre-screening and interviewing candidates, processing and
managing pre-employment process (background checks, reference checks,
etc.)
. Develop creative sourcing strategies to continually build a diverse
candidate pipeline utilizing multiple candidate sources including
referrals, and networking.
. Conduct in-depth behavioral interviews to properly assess the skill sets
and competencies of candidates; Maintain and present staffing status
reports as required;
. Process bi-weekly payroll for over 300 hourly, salaried, union and non-
union employees
. Key employee information into payroll system which includes: data entry
of new hires, terminations, rate increases, position changes, advance
payments and address changes.
. Set up appropriate panels within payroll system for employee status,
benefits, deductions, etc.
. Perform pre and post audit of payroll related changes to ensure accurate
payroll.
. Provide back-up for the AP
. Assists field HR staff with troubleshooting problems with pay, HRIS and
time keeping issues.
. Maintain employee's payroll files with all appropriate documents/payroll
forms.
. Process and print employees paychecks in house.
. Research and resolve payroll discrepancies/issues and process
corrections.
. Track employees PTO accruals including sick, and vacation assuring they
are set up and updated per anniversary date
. Coordinates STD, LTD, ADA and FMLA benefits and requests.
. Responsible for understanding HIPPA regulations as they pertain to the
maintenance of private health information.
iProcess Online, Inc. Baltimore, Maryland
08/2006-10/2006
Human Resources Recruiter/Generalist
. Partner with the Store Managers to understand the store needs.
. Occasional travel to attend networking functions to attract and recruit
new employees
. Process all New Hire Paperwork for 33 locations throughout MD, DE, and PA
. Set up appropriate panels within payroll system for employee status,
benefits, deductions, etc.
. Key employee information into ADP payroll system which includes: data
entry of new hires, terminations, rate increases, position changes
. Administer and point of contact for Medical, Dental, Life, FMLA and WC
benefits
. Manage and track workers compensation incidents and weekly reporting.
Nurad Technologies, Inc. Baltimore, Maryland
10/2005-08/2006
Human Resources Manager
. Concentrates efforts on effective recruiting and networking to reach the
greatest number of potential applicants (through cold calling, internet
research and email connections, telemarketing, client/colleague/newspaper
referrals, etc.), and in identifying and "connecting" with prospective
sources of applicants.
. Researches and establishes relationships with applicable local market
community, educational, civic, diversity and professional organizations
for development of job applicant pool.
. Compile information and prepare state unemployment quarterly returns,
workers' compensation contributions, and other reports and analysis as
require
. Set up interview schedule with hiring managers and potential candidates
. Make sure all relocations orders where correct including (lodging,
transportation, and meals)
. Process payroll using the Deltek system for 200 exempt and non-exempt
employees.
. Serves as the benefits designee for the company and ensures that all
employees receive the required information regarding benefits, and
processes the benefits paperwork.
. Assists employees with benefit issues. Acts as a liaison between
employees and company/providers and follows up on behalf of employees as
required.
. Remains current in the understanding of all company benefit programs and
benefit policies. Keeps informed on legislative issues affecting benefit
programs.
. Coordinates open enrollment process. Implements new benefit programs.
Arranges and conducts employee information presentations and enrollments.
International Collector's Society Owings Mills,
Maryland 07/1991-09/2005
Human Resources Recruiter
. Driving all aspects of the recruiting process and strategy for assigned
open requisitions as well as future headcount planning.
. Full life cycle recruiting to aligned business units including sourcing,
screening and hiring of a variety of exempt and non-exempt positions as
well as Senior level Talent
. Provide consultative expertise to hiring managers and business leaders as
it pertains to Talent Acquisition processes and bringing in diverse
talent
. Ability to manage high volume recruiting activity including direct hires
and temporary conversions
. Collaborates with hiring managers to determine job requirements, and
competencies.
. Design, build and implement innovative recruiting strategies within the
Home Office as well as remote Service Center locations
. Builds source pools of candidates through a variety of staffing
approaches and networking to ensure a strong pipeline of qualified
candidates
. Conducts interviews with candidates, capturing feedback for meaningful
discussion with hiring managers
. Coordinates the development of employment offers, and negotiates on
behalf of the hiring manager
. Provide exceptional customer service - Communicating proactively and
consistently with business leaders, HR Business Partners and candidates
throughout the course of the search
. Process relocation request for completeness and accuracy.
. Communicate and explain company benefits and policy with relocating
employees
. Assure that relocation system is updated and maintained.
. Single point of contact for policy and procedures for relocation
services.
. Keeper of confidential employee documents, maintaining proper workers
comp folders and documentation, maintaining employee handbook, and
conduct pre-employment safety training.
. Accounting duties include verifying timecard totals, verifying data entry
and running paychecks, processing accounts payable and reviewing expense
reports
. Ensure timely and accurate accounting and financial reporting of all
payroll and payroll related transactions
. Prepare bi-weekly payroll for multi-state, multi-location employees,
resolve employee concerns about payroll.
. Staff utilization planning - determines how to utilize service and
production staff to appropriately manage payroll operations
. Supervises and coaches employees, including day-to-day supervision,
assigning workloads, arranging work schedules to ensure necessary
coverage is available, monitoring staff performance, manages staff
development and conducts performance evaluations, both on-going and
annually
Computer Software
Lawson (ADP) Report Smith AS400
Ultipro
Report Writer ADP Enterprise v3 & v4 People Soft
Acces
Deltek GCS Premier Quick books E-Time
ADI Time Cognos Kronos
PowerPoint Excel
Micro Office Point Care (ADP) Pay Expert EV3
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